Prestige Volvo
East Hanover, NJ
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Pleasant buying experience This was my first time buying a car. I had been to a few dealerships that evening and even though I showed up a few minutes before they closed, Debra This was my first time buying a car. I had been to a few dealerships that evening and even though I showed up a few minutes before they closed, Debra took the time to show me some cars. No one there pressured me to put any add-ons other than one they said they felt strongly about. I declined and they left me alone then on that topic. Debra took the time to teach me how to use the car and program it for me as well. Chris was just a very pleasant guy to talk to. They always made me feel comfortable. More
That was easy.. Have to say, this was the first time that a vehicle was brought to my home for a test drive. You get to see what the car looks like in your driveway, Have to say, this was the first time that a vehicle was brought to my home for a test drive. You get to see what the car looks like in your driveway, and driving near your home is a little more relaxed, and lets you concentrate on the vehicle, not the traffic ! Lindsey answered every tech-question I could throw at her. We are looking forward to our Prestige Volvo relationship which is off to a great start! More
Awesome service I was contacted by Lindsey for my internet inquiry on a 2014 Volvo S60. I have been on the hunt for a Volvo for a while and she was the best saleswoma I was contacted by Lindsey for my internet inquiry on a 2014 Volvo S60. I have been on the hunt for a Volvo for a while and she was the best saleswoman I have worked with! She gave me more information about the car and leasing/financing options than any other person has. She was NOT pushy, but extremely helpful. On a scale of 1-10.. Lindsey's expertise, friendliness, and her professional capabilities were a 12! :) More
Actually listened to MY needs and delivered on them! From the minuted I met Deborah, she actually listened to what I needed and wanted (versus what she or a dealership would prefer me to buy/do). She an From the minuted I met Deborah, she actually listened to what I needed and wanted (versus what she or a dealership would prefer me to buy/do). She answered every question I had, was very thorough in searching for the right car, never pushed me, kept in touch with me, and found the "needle in the haystack" vehicle I was after. I have never interacted with a service provider who listened - and heard - so clearly what I was saying and followed through on MY goals from start to finish. She has an exceptional knowledge of her cars and the dealership too. Deborah's passion for doing a great job clearly comes through in the excellent sales experience she provides! I would highly recommend Deborah to everyone and will certainly be back to work with her again. More
Outstanding Service I would like to express many thanks to Deborah Amster for her supreme customer service. She made my car buying experience painless! Thank you again! I would like to express many thanks to Deborah Amster for her supreme customer service. She made my car buying experience painless! Thank you again! Tyra Majette-Crowe More
service review i had my car serviced and jay replaced my missing tail light at no charge. was awesome and really unexpected. everyone was super friendly as well. i had my car serviced and jay replaced my missing tail light at no charge. was awesome and really unexpected. everyone was super friendly as well. More
Great Experience! My wife and I purchased a certified pre-owned 2012 S60 T5 at Prestige Volvo with the help of Debora Amster-Smith. She is very knowledgeable about t My wife and I purchased a certified pre-owned 2012 S60 T5 at Prestige Volvo with the help of Debora Amster-Smith. She is very knowledgeable about the Volvo products, and also very honest and patient in providing advices on selecting the right car for us. Besides test drive the car, she spent extra time in showing us how to operate the electronics in the car from dashboard setting to bluetooth connections. She went extra mile to ensure that we have a friendly and pleasurable experience. Thank you Debora! More
Volvo Lease I saw the Volvo S60 at the NY Auto show this year. Of all the cars, the Volvo had the most beautiful interior and a great safety rating. However, I I saw the Volvo S60 at the NY Auto show this year. Of all the cars, the Volvo had the most beautiful interior and a great safety rating. However, I though it was out of my price range. I had passed the dealership many times, but decided to stop in after having lunch at the diner next door. Although I told him I was just looking, Don Chopoorian spent as over a half hour explaining the features of the car and assured me that we could make a lease deal close to what I was paying for a Honda Accord. I returned last Saturday after test driving the new Honda. Don was busy but his boss, Chris Frangipane let my wife and I test drive the car on all types of roads in the vicinity of the dealership. Upon returning, we negotiated a great lease rate for a car to be delivered in a few days. I did the paperwork with Pat Masone, who patiently answered any questions I had. Don then explained the features of the car in great depth, and off I went. A very pleasant and low pressure experience. I would recommend this team to anyone. More
My own personal Fairy VolvoMother Im a 25 year old girl just starting out on my own. Ive had my 2007 Jeep for 7yrs and as much as I LOVED her she became a bit of a "thorn" in my side. Im a 25 year old girl just starting out on my own. Ive had my 2007 Jeep for 7yrs and as much as I LOVED her she became a bit of a "thorn" in my side. Always breaking down something else going wrong every other month, I put almost 2000$ in her in 2 months! So started my adventure of finding a new car! I researched for about 6 months before I settled on a volvo xc60. I figured that sometime in august or september I would take the plunge, unfortunately my jeep had other ideas. On Apirl 30 the day I was going to pick up my Mema from the airport everything went to xxxx. I woke up late to a monsun outside. Then rushed around to get my things together and headed for the door, got to my car and stood in tears because my jeep was raining on the inside too. After the worst day Ive had in a long time I arrived to the airport to pick up Mema. I opened the car and apologized a million times because she had to sit on a towel, had a towel on the floor by her feet, I had to cover her with a towel to keep her dry AND had to hand her a bucket to catch the water coming in. My Mema is a feisty 80 yr old woman and let me tell you she was NOT a happy camper! 10 mins into our 2 hour ride home she turned to me and said AMANDA IF YOU DONT STOP AT A DEALERSHIP RIGHT NOW YOU WONT HAVE TO WAIT FOR YOUR CAR TO KILL YOU ILL DO IT FIRST!! Told you she was feisty!! Anyway long story short I GPS'd my way to Prestige and from the second I walked in I felt an instant calm come over me. I knew Deb would take care of me. She has this amazing way of making you feel comfortable and confident that you are going to get the BEST car for the most AFFORDABLE price. She talked to us for a while to figure out what I wanted and liked and what I wanted my payments to be. She even gave up cookies! Once we decided which cars to look at Deb than pulled right in front of the dealership so we could look and Mema wouldn't have to walk in the rain. With in no time we were driving away in my new car dry and warm with a connection that I won't forget the rest of my life. She made me a life long customer that night and I am forever grateful for the weight she lifted off of me!! THANKS DEB WE LOVE YOU!!! Ps. Now Mema tells everyone in the family…."Need a new car?…go see our Fairy VolvoMother in EH she's FANTASTIC!!" More
Best Car Deal Everrrr!!!! We had been looking for a Volvo for months only to be dissapointed time and time again not only with our previous sales people but just the atmosphere We had been looking for a Volvo for months only to be dissapointed time and time again not only with our previous sales people but just the atmosphere in general!!!! Then we found Prestige and Tina Bilokin!!! I test drove and picked the car I wanted and within 24 hours she made it mine!!!! All the orher dealers said I couldn't do it but Tina said "you can" , and I did and couldn't be happier!!!! Have also probably told about 50 peopl so far about our superior service!!! Thanks to all at Prestige!!! One very wonderful group of people!!! More