
Prestige Volvo
East Hanover, NJ
Filter Reviews by Keyword
By Type
Showing 2,874 reviews
Great Service We are very happy that We chose to purchase our Volvo XC 60 at Prestige Volvo. The sales representative (Deborah) who helped us was over-the-top. Sh We are very happy that We chose to purchase our Volvo XC 60 at Prestige Volvo. The sales representative (Deborah) who helped us was over-the-top. She went out of her way to make sure that we were happy and had everything that we needed. I would highly recommend this car dealership and I guarantee the next time we need to buy a vehicle we will be coming back here. More
Best car buying experience of my life Fantastic experience last week with Deb to buy a gently used XC-60. My old S-80 was totaled in an accident last week and I wanted to stick with Vol Fantastic experience last week with Deb to buy a gently used XC-60. My old S-80 was totaled in an accident last week and I wanted to stick with Volvo. When I walked in the door Deb greeted me and from there it was smooth sailing. Deb was friendly, professional, knowledgeable, and actually took the time to listen to me. I drove away with an off-lease XC-60 that I couldn't be happier with. I would - and will - recommend her to anyone who asks, and even some who don't. More
Amazing Service I inquired about a car on the internet and Tina immediately got in touch with me and went out of her way to get me pictures of the car. She was amazin I inquired about a car on the internet and Tina immediately got in touch with me and went out of her way to get me pictures of the car. She was amazing to deal with, along with everyone else I met that day when I went in and took it for a test drive. They made sure the car was all ready for me to bring home the day I test drove it (I live 1 1/2 hours away). I will definitely use them again and would recommend them to anyone looking to purchase a car! More
Deborah Amster is the best I have had an unfortunate run of terrible experiences purchasing cars recently, so when walking into Prestige Volvo I had my guards up. Prestige Volv I have had an unfortunate run of terrible experiences purchasing cars recently, so when walking into Prestige Volvo I had my guards up. Prestige Volvo is exactly how every dealership should operate. I searched their online inventory to find very fair pricing. I was put in touch with Deborah who was an incredibly attentive and kind sales representative. Deborah never pressured me into a sale and took the time to review all important aspects of purchasing a Volvo. She never once made me feel like she needed to make a sale or that I wasn't worth her time. She spent time to understand my situation and make recommendations as to which car was appropriate. Right from the start she provided me with her personal cell phone and was comfortable with me sending her text messages asking questions pretty much anytime a question popped into my head. When I finally did purchase a car Prestige secured me an excellent rate and had the process completed seamlessly and smoothly in as efficiently as possible. I'm not from East Hanover, I actually live an hour away, however, I would gladly drive back to East Hanover for my next purchase and would specifically ask to work with Deborah. I know this review might sound too glowing to be true, however, the experience was exceptional and I assure you that I would refer all of my friends/colleagues to work with Deborah in the future! More
Very comfortable experience. No pressure and very helpful. This is by far the easiest and most enjoyable car purchase experience I've ever had. My sales person, Tina, was very knowledgable about the product an This is by far the easiest and most enjoyable car purchase experience I've ever had. My sales person, Tina, was very knowledgable about the product and really provided a positive and relaxed experience for me and my family. At no point did I feel like I was getting a "sell" and I felt that the negotiation process from initial offer to accepted offer was fair and quick. Signing the paperwork was also a breeze. The best part was that there were no hidden surprises or add on's at the end...everything was already included in the price discussed, which made the process that much more simple and transparent. I will definitely be coming back here when it is time for a new car. More
Deborah Amster was great to work with My Volvo lease experience was once again met with excellent results. My salesperson, Deborah, was a pleasure to work with! She really took the time, a My Volvo lease experience was once again met with excellent results. My salesperson, Deborah, was a pleasure to work with! She really took the time, above and beyond, to explain my new Volvo's features. Pat Masone also was really great in explaining everything from "A to Z" from the financial perspective. More
Solid Dealership They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this d They are excellent in all aspects, Sales, Service and Management Deborah was especially helpful. I have bought or leased 5 cars to date from this dealership. Only place I would go for a Volvo! More
Shady service center Purchased my 2010 XC70 from Prestige Volvo (New) and have had most of the included service and warranty work performed here. I found the workmanship a Purchased my 2010 XC70 from Prestige Volvo (New) and have had most of the included service and warranty work performed here. I found the workmanship and customer service to be pretty poor since my vehicle required several return visits for the same problem (excessive road noise and wheel vibration) Prestige kept trying to sell me on tire rotation ($35) but the problem turned out to be a bad wheel bearing and defective drive axle (corrected by one visit to another volvo dealer) I have also had a similar problem with the tire pressure monitoring system and brakes. Prestige never fixed the problems correctly and now that my warranty has expired I'm stuck with the bill. I will never return to Prestige Volvo in East Hanover nor will I ever own another Volvo. More
Excellent ALl the WAY I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because I work as a Nanny and my family bought the car that I drive from this place. WHenever I take that car to service it, they are so very nice. Because of this I decided to buy myself a car from them when my Ford broke down. They were so sweet, Deb even let me use her card to pay for Car Insurance over phone because I only had cash on me. The finance manager was the icing on the cake. He was so honest and willing to help me anyway he could. My credit sucked too! I got a great deal and they were so nice to me the entire time. I am 28 years old and I will be buying my cars there for the rest of my life! More
Wonderful service, great car! I had a wonderful experience at Prestige Volvo! I was a bit uncertian about the car buying process, considering this would be my first car purchase, h I had a wonderful experience at Prestige Volvo! I was a bit uncertian about the car buying process, considering this would be my first car purchase, however I was so pleased with my overall experience! After being shown several options within my price range, which granted wasn't very large, Deborah somehow managed to find not one, but several viable options. At the end of the process, Deborah got me into a beautiful S40! Not only that, she and the maintenance team thought of every potential problem, and addressed it before I even drove the car off of the lot. In conclusion, I would certainly recommend Deborah and the rest of the staff at Prestige to anyone in the market for a car! More