Prestige Volvo

East or West Prestige Volvo is the best Have leased three cars from Prestige Volvo and also regularly use them for servicing our Volvo cars. Everything is first rate and the new show room is Have leased three cars from Prestige Volvo and also regularly use them for servicing our Volvo cars. Everything is first rate and the new show room is has excellent modern facilities where data gets displayed on a large screen. The employees are patient and work in your best interest with no selling pressure. It truly is a nice place to do business. More

Leasing a second Volvo wagon We worked with Rich on our first leased wagon, and we returned to Prestige after he helped us research our second lease. He has been very helpful an We worked with Rich on our first leased wagon, and we returned to Prestige after he helped us research our second lease. He has been very helpful and efficient, and seems to value our relationship with him and the dealership. Rich has made himself available to handle all issues involved with a lease agreement. More

Best Volvo Dealership in Tri-State Area After several weeks of online searching and visiting dealerships, we were very pleased to find our dream car, a certified preowned 2012 S60 with Debra After several weeks of online searching and visiting dealerships, we were very pleased to find our dream car, a certified preowned 2012 S60 with Debra. She is very pleasant to work with and extremely patient with our questions and inquiries. She recommended a couple cars exactly what we are looking for. After getting the transaction done, she walked us through all the functionalities of the car and spent a lot of time helping us personalize the settings. I highly recommend Debra and Prestige Volvo to anyone looking for their dream cars. More

Found our car and love it! Debra was a pleasure to work with and knows the Volvo brand well. She was patient with us and knew our needs allowing us to choose the car we wanted a Debra was a pleasure to work with and knows the Volvo brand well. She was patient with us and knew our needs allowing us to choose the car we wanted and not the one she wanted to sell us. The price was great, the car was just what we wanted and Debra made the process easy and painless. Would recommend Prestige and Debra to anyone looking to purchase a new or used Volvo. More

Very disappointed We have owned Volvo’s since 1986 starting with a 240 GL stick shift wagon purchased at Clark Volvo in Plainfield. Over the years, our family has purch We have owned Volvo’s since 1986 starting with a 240 GL stick shift wagon purchased at Clark Volvo in Plainfield. Over the years, our family has purchased 4 and leased 1 Volvo from Prestige Volvo in East Hanover. My experience these past few days dealing with the service center can only be described as incredibly disappointing with the worst customer service I have ever encountered. When initially dropping my car off the night before, it was if I was bothering the service representatives. The next day I waited patiently for a phone call to inform me of “what the problem is” but no phone call was received. I had to call 4 times in order to obtain any information. Finally, I was told they couldn’t find anything wrong with the car. They were going to keep the car overnight which was fine so again the next day I waited for a phone call to let me know “what was wrong” and again no phone call. I called multiple times, being put on hold, getting answering machines and again finally when I became annoyed I was transferred to Bill. He did not have any answers for me, they couldn’t find anything wrong and “would call me right back” 3 hours later, still no call, I called again only getting voice mails of multiple service representatives. Finally calling again, I was able to speak with Jay, who was sincerely apologetic however they were still not able find what the matter with my car was as “no codes” came up and on test drives no difficulties were found. Would a phone call to let me know that they still couldn’t find a problem be an unreasonable request especially since less than 6 weeks before we spent a large sum of money on routine maintenance? I can understand in this day of technology not being able to troubleshoot the problem without a code being displayed but what I can’t understand is the profound lack of consideration and poor customer service. The courtesy of a phone call would have made all the difference. More

We had a great experience with Debra! Deborah Amster was fantastic! She understood our needs, worked with us on the price, and we were happy with the deal we got. Debra made sure that we Deborah Amster was fantastic! She understood our needs, worked with us on the price, and we were happy with the deal we got. Debra made sure that we were happy every step of the way. We had a very good experience workng with Debra and the rest of the Prestige staff. Crystal and Rod New York City More

Wonderful customer service! As nervous as I was to buy a new car, Tina took that all away! She is fully knowledgeable about the Volvos, friendly and I felt no pressure when buyi As nervous as I was to buy a new car, Tina took that all away! She is fully knowledgeable about the Volvos, friendly and I felt no pressure when buying my S60. The car buying process at Prestige Volvo was nothing like I imagined! All my future cars will be through Tina at Prestige Volvo. More

Sleazy Drove over hr and half each way to find out 2 cars (2013) i was told were there 2 hours before were gone. Then tried to sell us demo (2015) pretending Drove over hr and half each way to find out 2 cars (2013) i was told were there 2 hours before were gone. Then tried to sell us demo (2015) pretending they were giving us a sympatetic deal for their screw up and the internet price of same exact vehicle was LOWER! Sleazy and poor communication from start to finish! More

Outstanding service Came in for service , jay and bob treated me great, highly recommend , they are the best thank you jay and bob super job, they also washed car , they Came in for service , jay and bob treated me great, highly recommend , they are the best thank you jay and bob super job, they also washed car , they are the best volvo service department out there !!!!! More

No pressure buying experience PJ Lee made my buying experience one that I would recommend to all my friends. I felt absolutely no sales pressure and he ran all the financial number PJ Lee made my buying experience one that I would recommend to all my friends. I felt absolutely no sales pressure and he ran all the financial numbers multiple times until we came up with a deal that suited me. I was given a fair valve for my trade-in and any issues I had with my new (pre-owned)purchase were dealt with a "We Owe" slip that I'll use when I have the vehicle in for service.. Pat Masone the Business Manager got me an excellent finance rate and explained the additional coverage I should consider buying to avoid any costly repairs in the future. With his recommendations I believe I made a great purchase. I hope my buying experience is matched by the service department in the future. More