Prestige Volvo

Service and Sales This dealership goes above and beyond in service and sales! They are the experts in customer service. I won't get any other car because the customer s This dealership goes above and beyond in service and sales! They are the experts in customer service. I won't get any other car because the customer service here can't be beat! More

Body repair KLV60 A small body repair was taken care of to my fullest satisfaction by Jay Rosen and his crew. The repair was excellently executed and when I asked if th A small body repair was taken care of to my fullest satisfaction by Jay Rosen and his crew. The repair was excellently executed and when I asked if they could do the service as well since they already had the car, the answer was "no problem, I'll take care of it for you". The personnel at Prestige Volvo is providing a service level which is truly unique in the NJ auto industry through not just promising but also delivering on the execution of the work needed. I will highly recommend Prestige Volvo in E. Hanover for the purchase as well as servicing of your Volvo. More

Great experience I can't even begin to say thank you to all the wonderful staff that helped buying my car a seam less process. My sales associate Tina remained in cont I can't even begin to say thank you to all the wonderful staff that helped buying my car a seam less process. My sales associate Tina remained in continued contact and helped m through the process even on her days off. It was a challenge for all of us due to the fact that I live in MA and we had to follow rules for both states. Jennifer assisted with all the documentation to get plates and registration. Hector was available for pickup at the airport and the service department was available to make sure my vehicle was in in tip top condition. I would highly recommend these folks to looking to purchase a high end vehicle. I would buy again from them. Thanks again for everything. Susan M. More

Great service Quick, easy, pleasant buying experience. The car was beautifully cleaned up upon pick-up. Would definitely come back and purchase another vehicle. Cus Quick, easy, pleasant buying experience. The car was beautifully cleaned up upon pick-up. Would definitely come back and purchase another vehicle. Customer service was excellent. More

Service - Andy going above & beyond! I recently brought my Volvo XC90 which has 170k miles in for general service. Initially, I misunderstood the necessity for a recommended & pricey re I recently brought my Volvo XC90 which has 170k miles in for general service. Initially, I misunderstood the necessity for a recommended & pricey repair & I declined the service. But when I picked up the car, Andy explained the importance of the repair. It was a beautiful, summer Friday evening and I needed the car repaired by early Saturday morning. Instead of leaving on time to begin his weekend, Andy stayed late & worked overtime to ensure the safety & reliability of my aging Volvo. Andy went above & beyond the call of duty to provide my family & me peace of mind while driving our Volvo! More

I love Prestige Volvo!! I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal over the phone with absolutely no issues. Mr. Landstrom handled everything for me since I currently live in Florida. Not only am I a Volvo customer for life, I only will shop at and recommend the Prestige Family. Every experience with Prestige has been seamless and I truly feel apart of the family. Not only is the sales side of the business exceptional, the service department is the best I have even been to. I have visited ten plus Volvo dealers in the country as I travel for work weekly. Everyone goes above and beyond the call of duty to provide a no pressure, highly transparent business experience. I highly recommend Prestige! More

Happy wife.... We were waiting for some time to purchase a Volvo (wife wish), thanks to Prestige Volvo and Deborah we finally can said and enjoy a magnificent vehicl We were waiting for some time to purchase a Volvo (wife wish), thanks to Prestige Volvo and Deborah we finally can said and enjoy a magnificent vehicle. I had purchase other vehicles before and never encounter such a great (sales) person to work with. Amster was so helpful and knowledgeable of the vehicle that I could't believed how many bells and whistle!!! More

worst service ever I took my Volvo in for an oil change. Not only was the oil filter not changed but I left with ABS brake issues. They offered to fix it at full price I took my Volvo in for an oil change. Not only was the oil filter not changed but I left with ABS brake issues. They offered to fix it at full price (of course) but did not offer to diagnose the issue without charge. Note that I did not have any lights or issues before entering the dealership. They also left all of the trash in the car from the service appointment. Extremely unprofessional and worst service ever. More

worst place ever I took my car for service there today and NOT only was the oil filter NOT changed but the service manager, JAY ROSEN, called me on my cell phone HARAS I took my car for service there today and NOT only was the oil filter NOT changed but the service manager, JAY ROSEN, called me on my cell phone HARASSING me. My car went into the dealership with absolutely no problems and was due for an oil change. Now my brake light is on, an OLD oil filter is on my car, and the ABS light is on. In addition to that I received a harassing call from JAY ROSEN. He called me and when I asked for his boss' name, he said that he was the one to speak to. I said who is the general manager (which I later learned and left a message for Matthew Haiken but have not heard back from yet). He claimed that he did not have one and refused to provide his name. Not only was it a botch job that sabotaged my vehicle in order to get more business, but then trying to cover his tracks on top of it. Go to a real dealer if you need a Volvo. This place is the worst. More

What a car buying experience should be like! I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made s I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made sure I got EXACTLY the car I wanted, unlike other dealers who tried to steer me to other vehicles. Lindsey Mastroianni is amazing - she spent a ton of time explaining all of the vehicle's features, answered any questions, etc. All around great experience. More