Prestige Volvo

Amazing Service Wow! I set out Saturday morning to begin car shopping with my husband. We had three different cars in mind from three different manufacturers. Pres Wow! I set out Saturday morning to begin car shopping with my husband. We had three different cars in mind from three different manufacturers. Prestige Volvo was our first stop. We met Ron and were so happy with his knowledge, professionalism and friendliness we never made it to another dealership and I drove my car home that day! This is my first Volvo and I'm sure it wont be my last! Thank you to Ron, PJ and Pat who made this experience wonderful! More

Outstanding Help This morning, I found that my 2014 Volvo C70 would not start, after I had stopped to fill the gas tank. After I received a jump from AAA I headed off This morning, I found that my 2014 Volvo C70 would not start, after I had stopped to fill the gas tank. After I received a jump from AAA I headed off to the Prestige Volvo Service Center. On the way, I called and the call was taken by Jay Rosen (at 6:50 AM) the head of their service department. Jay didn't disappoint, he told me to bring it right in, and within two hours, I was on the road with a new battery and the yearly service completed. Keep in mind, that I was not on the schedule which was already filled with other customers. This is the experience that I have come to expect at Prestige. Complete with their remodeled dealership, is their complete willingness to support their customers. I cant tell you how much I appreciate their help and outstanding service. Robert Dower More

Great experience at Prestige. Our customer service experience at Prestige, East Hanover was excellent. We worked with Deborah who made trading in our other vehicle for a new XC90 Our customer service experience at Prestige, East Hanover was excellent. We worked with Deborah who made trading in our other vehicle for a new XC90 painless and seamless. Her follow up has been great and we just love our new car! More

Easy to work with...Best Price! From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestig From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestige. I had heard that they do a huge volume business and are great to deal with. Upon walking in I was greeted warmly and asked if I could be helped. I said Yes and was soon being introduced to a really great knowledgeable sales person in Debra Amster. I had been following the long awaited launch of the newly designed XC90 and had shopped it around pretty well, Debra quickly ingratiated herself, assessed my needs and sat down to find the right vehicle for me at the right price. It is unfortunate that so many auto dealerships utilize the " throw how a high price and see if the customer bites" technique. My experience at Prestige was the opposite, find the right vehicle and offer the bottom line price right off the bat. No "turkish bazaar". I quickly shook hands and wanted to meet the sales manager. Turns out he is the owner and a really pleasant guy. The vehicle I choose was actually on the showroom floor, I had a trade but happened not to have the title for it with me..he said "not to worry, take the new vehicle , leave him the trade and mail the Title. " Less than too hours later I was driving my brand new Vehicle home to surprise my wife. The delivery was quick and easy to understand and the finance manager who typically tries to eek out a couple of bucks was a straight shooter and said, I get it , the car is pretty loaded so I would not try to sell you anything necessarily but I would recommend the wheel and tire and key package which anyone who drives on NY/NJ roads after a tough winter , knows it murderous on your rubber. A worthwhile insurance I felt relatively inexpensive for 5 years. A top notch , pleasant experience. More

Positive, Pleasing Car Buying Experience Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant Our salesman Ron Landstrom was very friendly and a courteous professional, making the experience of buying our daughter's first car extremely pleasant, unpressured, and efficient. Ron answered all of our questions and went the extra mile to do everything he could to make the purchase meet our expectations. We had no experience with the Volvo brand previously, and Ron patiently explained the full operation of all features inside the car to us and our daughter, making her feel comfortable for her test drive. It was always easy to contact Ron if we had questions or concerns, and, most impressive was that he always got back to us quickly, and I felt like he was always in touch. He was never a "pushy salesman" which made us feel comfortable. Ron felt like a friend from beginning to end, and continues to follow-up post-sale to make sure we are satisfied. I would like to acknowledge and thank PJ for the friendly support and assistance that he provided as well. Without hesitation I recommend Ron and Prestige Volvo to all. More

ignition replacement 11/06/15 . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck drive . I appreciate the prompt and excellent service when the care would not start and had to be towed. Many thanks to all who helped; Tow truck driver, Volvo staff and mechanics. John Sullivan Longmeadow MA More

Excellent Buying Experience From the minute we walked into the dealership we felt welcome. Tina and her teammates were very friendly and welcoming. My wife and I came in to loo From the minute we walked into the dealership we felt welcome. Tina and her teammates were very friendly and welcoming. My wife and I came in to look at the XC60 and ended up walking away with a XC90. The entire experience was relaxing and actually pleasant. Tina took the time to listen to what we were looking for and found us a car we absolutely love and for a great price. We are very happy with the car and with the entire experience at Prestige Volvo. I have already recommended her and the dealership to friends in our hometown. More

Thanks for a fantastic buying experience I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. Th I drove 70 miles one-way to the dealership and I can say that without qualification, that this was the best car buying experience I have ever had. The employees at Prestige Volvo were courteous, knowledgeable and really went out of their way to ensure a positive experience. I want to single out Ron Landstrom in particular for his professionalism and service. Ron went above and beyond to accommodate our needs, including on his day off. I couldn't be happier and will gladly recommend Prestige Volvo to friends and family. Kudos to the HR department who hired such a stellar group; you have my future business. Many thanks again for such a smooth transaction. More

Excellent car buying experience Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test d Ron came in to meet me on his day off because it was the best time for me to meet. He listened to exactly what we were looking for, took us for test drives and was overall helpful and friendly. Once we decided on a car, he was able t,o get it to me the next day. He introduced me to the entire prestige staff and could not have been more accommodating. I would recommend buying from Prestige to anyone. More

"Patience and understanding throughout purchasing process" My wife and I met with Tina Bilokin in February of 2015. We were interested in an S60. Tina informed us of our many options and was patient and unders My wife and I met with Tina Bilokin in February of 2015. We were interested in an S60. Tina informed us of our many options and was patient and understanding of our needs. She never forced the issue even when we decided not to purchase a vehicle. We reached out to Tina again in November, and we were again treated with a kind and unique manner that is rarely experienced in the purchasing process! More