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Prestige Volvo
East Hanover, NJ
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Impressed with Prestige Volvo Unbelievable people that follow up with courtesy and professionalism. Better prices then Truecar and customer service oriented. I will be here when Unbelievable people that follow up with courtesy and professionalism. Better prices then Truecar and customer service oriented. I will be here when my lease is up without fail. More
Deb was the best!! Went in and left an hour later with my dream car. Deb was a straight shooter and very personable, helpful and wonderful to work with. From the tes Went in and left an hour later with my dream car. Deb was a straight shooter and very personable, helpful and wonderful to work with. From the test drive to the no-nonsense $$ discussion, she is an absolute pro and I hope for everyone buying their first car through a dealership has the privilege I had to work with such an amazing sales person. Even with follow-up regarding title transfer, and a replacement part after my new car got run into while parked in Brooklyn- the service is impeccable! More
Superior sales and customer service . This was our first experience at Prestige Volvo and my husband and I were extremely pleased by the entire process of car buying with PJ Lee. He was This was our first experience at Prestige Volvo and my husband and I were extremely pleased by the entire process of car buying with PJ Lee. He was very knowledgeable and gave us several new and preowned options. His expertise was remarkable! He made the entire experience enjoyable, informative and we would highly recommend him to our Friends and family. Julie and Robert Holmsen More
Amazing saleswoman Deborah as always goes above and beyond my expectation. She is very honest and straight forward. Thank you for being that way, Deborah!!!! I truly Deborah as always goes above and beyond my expectation. She is very honest and straight forward. Thank you for being that way, Deborah!!!! I truly appreciate your ethics and business. She made sure I was treated more than fairly. I would recommend her to anyone. I will continue working with her in the future.... More
Very pleased with recent experience Stopped by the Volvo dealership just to look at their used inventory, Rich Curto met us outside, answered our questions, offered a test drive and with Stopped by the Volvo dealership just to look at their used inventory, Rich Curto met us outside, answered our questions, offered a test drive and within an hour we had purchased a car! Rich was very accommodating as we didn't have a lot of time. He offered his cell phone # and was available and able to answer all our questions. The car was ready the next day, we were in and out quickly with all the paperwork done and ready for us. Also when I mentioned I was planning to get rubber mats for the car, Rich took me right around to the service area to order them. Turned out they were in stock, Service dept. was also very nice and accommodating. Very pleased overall, would definitely recommend this dealership and specifically Rich Curto! More
Impressed with Service Appointment I called to make a routine service appointment and was accommodated the same day. I had to change my appt time last minute, and ended up showing up an I called to make a routine service appointment and was accommodated the same day. I had to change my appt time last minute, and ended up showing up an hour later than my appointment, and it was no problem at all. Matt was friendly and helpful and called me while my car was being serviced to let me know I could get the tires rotated without having to replace the tires before my lease expired. I appreciate the honesty and follow-up and that he wasn't trying push any additional services. When I returned to pick up my car, (I believe her name was Patricia?) immediately offered to help me with the service description and payment, and drove my car right up to the service dept door. Everyone in the department had a smile and a friendly hello. When I walked out to my car, I was ecstatic to see it had apparently been washed inside and out! This weekend I had parked under a tree that had rained these sticky berries all over the exterior of my car, and I knew it was going to be a nightmare to get off. The exterior was scrubbed spotless and the interior was vacuumed and immaculate too. Such a nice surprise. Awesome experience, thank you again! Erica More
Amazing Customer Service My sales person Tina from the internet department was phenomenal... Tina went above and beyond my expectations her product knowledge and professionali My sales person Tina from the internet department was phenomenal... Tina went above and beyond my expectations her product knowledge and professionalism was first rate.... I built my Volvo online and the next day... Tina had the exact one ready for me to test drive when I when I arrived at dealership... Tina went above and beyond to make sure that my test drive experience was excellent and had the numbers ready for me with various options based on prior conversations... The negotiations were short and fair..Im pleased with my deal.. The sales manager was great... Tina even introduce me to the assistant service manager Patricia who was charming and even gave me an overview of their service program during my sales visit.... I'm in love with my 2016 XC 90 R Design if you're looking for a new Volvo in the tri-state area.... there's only one place to visit.... see Tina at Prestige Volvo in East Hanover...The best of the best More
Great experience! I worked with Tina on a lease for a new 2016 Volvo S60. Tina was great to work with . She responded quickly to my questions and worked on the pricing I worked with Tina on a lease for a new 2016 Volvo S60. Tina was great to work with . She responded quickly to my questions and worked on the pricing with me. Everything was ready and I was in and out of the dealership very quickly and the car was exactly what she promised it would be. I am very happy with my experience and I would recommend working with Tina if you are in the market for a Volvo. More
We found what we were looking for My husband and I have been searching for months for the right vehicle to fill our second car needs. On one hand, we have just a simple need for a seco My husband and I have been searching for months for the right vehicle to fill our second car needs. On one hand, we have just a simple need for a second set of wheeled, having just moved to Maplewood from the city - so part of us thought small, cheap, not something we will keep for very long. On the other hand, we are having our first baby soon and will eventually need at least one car with family capabilities (even not in the first few years of parenthood) - our other car is a copper S60. My husband's a faithful Vovlo customer who has dealt with a different Volvo dealership for years and we explored what seems like every dealership in the area for the most economical option but also for a dealership we felt like we trusted. Sean and his colleagues listened well and not push us toward anything. When in the end their quote was higher than we were willing to pay, they met us where we needed to be. We signed then immediately onto a lease on a lovely twilight XC60 and picked it up two days later. None of the other dealerships had this color in stock because I sense they feel safer stocking only the usual colors. That Prestige had the unique combination we were looking for impressed us. All in all it was a great experience. More
New car purchase, return customer Rich and Matthew spent hours patiently answering questions, offering a variety of sale and lease alternatives, and explaining accompanying financial d Rich and Matthew spent hours patiently answering questions, offering a variety of sale and lease alternatives, and explaining accompanying financial details. Those are my words. More