Prestige Volvo

Outstanding!!! Time and Time Again I purchased two cars at prestige from Deborah Amster and my finance manager was Pat Masone. It was by far the best car buying experience I have ever e I purchased two cars at prestige from Deborah Amster and my finance manager was Pat Masone. It was by far the best car buying experience I have ever encountered. Honesty patience and kindness are just some of the adjectives that come to mind. I hope to purchase more cars at Prestige Volvo. More

Great Experience! Debra is a wonderful salesperson. She is knowledgeable, courteous and incredibly helpful. Debra listened to what we were interested in and made sure Debra is a wonderful salesperson. She is knowledgeable, courteous and incredibly helpful. Debra listened to what we were interested in and made sure we found all that we were looking for. It was a pleasure buying a car from this dealership and from Debra. Thank you Debra ! More

A big thank you for this dealership. We had been to another Volvo dealership and almost had given up. Wanted a Volvo so kept looking. This dealership went above expected. Thank you to the We had been to another Volvo dealership and almost had given up. Wanted a Volvo so kept looking. This dealership went above expected. Thank you to them and to Rich Curto whom helped us every step of the way. Yes, we will be recommending them to others that are looking for a new vehicle, and yes, we will also go to them again when we look for another vehicle in the future. Outstanding treatment. More

My review The experience was seemless. I am very satisfied. Ron was freidnly, knoweldgeable and good in facilitating the transaction. The cra I purchased, V6 The experience was seemless. I am very satisfied. Ron was freidnly, knoweldgeable and good in facilitating the transaction. The cra I purchased, V60, is excellent and in accordance with what I expected. More

Sean is da man! Prestige Volvo rocks! Service was great from beginning to end. Every questioned answered, I felt like the most popular kid in school going into the dealership and liked tha Service was great from beginning to end. Every questioned answered, I felt like the most popular kid in school going into the dealership and liked that a lot. I felt apart of their family. And Sean was top notch. He went above and beyond for me and I appreciate it a lot. Great place overall and my Volvo isn't half bad either haha. More

great experience seamless sale and final pick up went very smooth they are both knowledgeable, pleasure to work with, very professional, will recommend prestige volvo to my sale and final pick up went very smooth they are both knowledgeable, pleasure to work with, very professional, will recommend prestige volvo to my family and friends. More

Purchase of new vehicle. Ron provided a great customer service experience. He explained the car functioning in great detail so that I was comfortable and ready to drive it. Ron provided a great customer service experience. He explained the car functioning in great detail so that I was comfortable and ready to drive it. Very personable experience. Great car and overall great experience with sales. More

Sales Review-used csr purchase After deciding to purchase a used car, Prestige Volvo in East Hanover, NJ provided more quality used XC60 options over other Volvo dealerships in the After deciding to purchase a used car, Prestige Volvo in East Hanover, NJ provided more quality used XC60 options over other Volvo dealerships in the tri-state area. It was obvious that this was the dealership worth taking a drive to. Although the initial car we intended to test drive was recently sold, additional viable options were provided. Our Sales Associate, Deborah Amster, was very personable/attentive, extremely knowledgeable of Volvo models and genuinely caring of our needs for suitability. It was a very pleasurable experience as Deborah educated us on Volvos (having transitioned from Toyota), outlined the "Family" values to its customers (introduced us to relevant Volvo Staff for purchase and future servicing),processed the purchase, trade-in and ensured the car was ready for pick-up within 24 hours. At pick-up, extensive time was devoted to ensuring the car functionalities were understood. Deborah contacted us after purchase for feedback on the car and offered continued "Volovo xc60 premium package" education at any any time in the future. This dealership and car buying experience was by far the best overall satisfaction from the consumer perspective that we have ever received! More

Overall Great Experience In the market for a Used vehicle I looked no further than Prestige Volvo. Tina was very friendly, helpful and made this process as easy as possible. T In the market for a Used vehicle I looked no further than Prestige Volvo. Tina was very friendly, helpful and made this process as easy as possible. The highest quality dealership I have had the pleasure to now be a part of! Great place with great people. More

Tire Problem Resolved with Great Results I suffered a flat tire several months back and had to be towed to Prestige Volvo for tire replacement. I did not realize at the time that the failure I suffered a flat tire several months back and had to be towed to Prestige Volvo for tire replacement. I did not realize at the time that the failure was due to wear and the other tires were equally as worn, and I soon suffered another tire failure (on a different wheel). With the second failure I was on the way to a funeral with a full car of family members and had no choice but to hobble to the nearest tire repair facility where I bought 3 new Good Year tires (the only tires the shop had on hand that fit my vehicle, a 2014 S60 R-Design) so I could quickly continue the trip to the funeral. Unfortunately, these did not match the original Pirellis that came with the car or the replacement Pirelli Volvo had already installed. This left me with mismatched tires that affected the ride quality of the vehicle and, perhaps worse, greatly diminished traction because the Good Year tires were not the brand Volvo chose to pair with this car. This car is performance-oriented and the Good Years didn't hold up. As I became more frustrated by the tires, I wrote to Prestige Volvo explaining why I was disappointed. Had I been aware at the time of the first tire failure that all four tires were equally worn and would soon fail I would have replaced all four then and there instead of waiting and ultimately having to replace the other three in an emergency-type situation. I was not sure what type of response I would receive. I was very impressed when Jay Rosen, Prestige's Service Manager, called me very promptly and explained that he had read my letter and understood my frustration. He offered to replace two of the tires with the factory-specified Pirellis if I would cover the cost of the third, leaving me with four proper tires (I already had one from the first flat tire replacement). I accepted his offer and arranged for the service the next day. The car was done in the very early afternoon and Jay called me to tell me everything was complete and that he had decided to cover the cost of all three tires as good will from Volvo. This was obviously great news. I purchased the car from this dealer and have continued to go to Prestige. This was the first disappointing experience I had, and Jay and Prestige Volvo immediately turned the situation around, leaving me completely satisfied. The experience was excellent - I'm very grateful and would absolutely recommend this dealer. Although this was a service experience, my original experience purchasing the vehicle was equally as good. More