Prestige Volvo

Fantastic experience - thank you!!! I would like to extend my sincere gratitude to Ms. Tina Bilokin and Mr. Pat Masone for making our recent experience of leasing new Volvo XC90 for my f I would like to extend my sincere gratitude to Ms. Tina Bilokin and Mr. Pat Masone for making our recent experience of leasing new Volvo XC90 for my father the most amazing car buying experience in memory. From the first email exchange with Ms. Bilokin and up until the moment my father drove out of the dealership in his shiny new Volvo everything was just perfect. The dealership building is very stylish and high tech, done in a Scandinavian style, and a pleasure to be in. Agreeing to the deal was very easy: there was no haggling and no gimmicks - we were given a very generous discount and were dealt with in absolutely professional and courteous manner. After we shook hands on the terms the vehicle was prepared for delivery in 55 minutes, and was delivered in immaculate condition. Mr. Masone handled all the financial paperwork in the most efficient way. Finally, Ms. Bilokin was very thorough in explaining the vehicle features, which was very helpful to my father. On a personal note, I was very touched by the fact that a very special attention was given to my father's comfort - he has trouble walking due to his physical condition, and Ms. Bilokin, Mr. Masone and their colleagues truly went an extra step to ensure that he is comfortable. Thank you so much for that, that meant a lot. I highly recommend Prestige Volvo and Ms. Tina Bilokin in particular if you consider buying a new Volvo. I have absolutely no doubt that you will be very satisfied with the result. More

Not good for out of state purchase. The price was competitive for a under 36K CPO S60. Rebecca and Lindsey were alright to work with. The car is in good condition if I discount the salt The price was competitive for a under 36K CPO S60. Rebecca and Lindsey were alright to work with. The car is in good condition if I discount the salt damage (rust and oxydation) to the engine bay. I took away 2 stars for 2 reasons: 1) Smelly carpets (not mats) in the front which needed serious shampoo cleaning due to contamination and it was covered up with deodorant. 2) Didn't perform the 40K service but decided to reset the service indicator as it was over 1 year since 30K service. This could have damaged the car/engine for anyone relying on the service reminder. I should have walked away from the car when I saw it in person (which was my first impression). Not that it's a trouble car, but NOT that good value for money. I should have waited for a deal from the southern states with no salt damage. Won't buy another vehicle from the northern states. More

Stephen Badian went the extra mile My wife and I had the best experience ever. Stephen Badian (Steve) hast eben awesome. He took care of any question and any request we had. He was even My wife and I had the best experience ever. Stephen Badian (Steve) hast eben awesome. He took care of any question and any request we had. He was even offering to bring the car to us on his day off. Just excellent. Beside this he is 110% trustworthy and not pushy like others. He cared and this was simple more than expected. We will recommend him to our friends. It was our pleasure More

The WORST experience EVER!!!!!!!!!!!!!!!!!!! VERY DISLOYAL!! I recently purchased a 2016 XC60-R Design from Prestige Volvo estimated cost of around $60K and I have had a complete nightmare since the purchase of I recently purchased a 2016 XC60-R Design from Prestige Volvo estimated cost of around $60K and I have had a complete nightmare since the purchase of the vehicle dealing with Prestige. They don't return my phone calls, they lie and they do not know the meaning of customer service, they are only interested in getting your money and not keeping their promises! I had to contact the Volvo Corporate offices to have them assist me with my car set up that my salesperson never even took the time to explain to me?! I am working on a formal complaint with my contact at to the corporate offices of Volvo and I plan to take this all the way to the top to the CEO of Volvo Martin Lundstedt for this horrible classic situation of a dealership "only interested in your money and not keeping their promises to their customers". If I could return the car today, I would! I always here about these situations but never thought this would happen to me. My goal is to spread awareness and to ensure that it doesn't happen to anyone else! Spread the word and KEEP AWAY from PRESTIGE VOLVO! You will thank me!!! More

Service We would like to acknowledge Ms. Patricia Sommerville, and thank her again for her assistance. Ms. Sommerville has always treated my wife and I in a p We would like to acknowledge Ms. Patricia Sommerville, and thank her again for her assistance. Ms. Sommerville has always treated my wife and I in a professional, courteous and respectful manner. She is always attentive and is very knowledgeable about Volvo. I wanted to commend Ms. Sommerville on her excellent customer service. Thank you. Andy Riscoe More

A great experience at Prestige Volvo!!!!!!!!!!!!!! We were looking for a new luxury SUV and wanted to see what Volvo had to offer. The entire experience at Prestige Volvo was fantastic and Ron really We were looking for a new luxury SUV and wanted to see what Volvo had to offer. The entire experience at Prestige Volvo was fantastic and Ron really made a difference in our buying our first Volvo. Ron & PJ were both so fantastic and honest that we felt an instant trust factor with them!!! The whole experience was wonderful and we are so happy with our beautiful certified pre-owned XC60!!!!!!!!!!!!!! More

Purchasing of Volvo XC90 was easy. I believe this is my seventh Volvo with Prestige. I know when I deal with Prestige I am getting the best deal. I love my new XC90. This is the best I believe this is my seventh Volvo with Prestige. I know when I deal with Prestige I am getting the best deal. I love my new XC90. This is the best SUV/Car I have ever owned. Thanks Matt ,Amber & Pat More

Trust worthiness is very important attribute to have and that's exactly what Deborah Amster possess. Ms Amster assisted me with the purchase of my S60. Ever worthiness is very important attribute to have and that's exactly what Deborah Amster possess. Ms Amster assisted me with the purchase of my S60. Everything she said that she could do for me, she did it! My family and I are happy with our purchase. This is my second purchase for this dealer. SATISFACTION!!!!! More

Wonderful Experience Very Helpful! What a wonderful experience I had purchasing my new XC60. My sales representative, Deborah Amster, was very knowledgeable, patient, polite and helpfu What a wonderful experience I had purchasing my new XC60. My sales representative, Deborah Amster, was very knowledgeable, patient, polite and helpful. Needless to say I had been to other Volvo dealerships and did not get the type of service I received at Prestige. Deborah Thank you Much! More

Trade in-Volvo #7 I traded in my 2015 Premier S60 for a loaded 2013 Platinum S60. This is my 7th Volvo at Prestige & the service/detail to attention continues to be top I traded in my 2015 Premier S60 for a loaded 2013 Platinum S60. This is my 7th Volvo at Prestige & the service/detail to attention continues to be top notch. The updated facility is beautiful as well. My former salesperson is no longer with Prestige so I worked with Deborah Amster who was recommended to me by Pat Masone the Finance Mgr who is very knowledgeable & helpful in many facets. He has always treated me fairly & makes the #'s work! Deb's hardworking approach, knowledge of the products, and accessibility are second to none. She has mastered the very difficult art of multitasking! Although my 2013 S60 was in great shape, everyone there made sure it was perfect! A special thanks to Jay Rosen & Patricia Sommerville for the extra efforts in getting my "new" car in perfect condition. I would enthusiastically recommend this dealership to all. Lastly, thanks to Matthew Haiken the GM for getting the ball rolling and helping culminate the deal on my new car. More