Prestige Volvo
East Hanover, NJ
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Knows how to get it done Most car dealers cling to the old ways of doing things--buying a car is a plodding, time-consuming, fraught process that leaves you wondering whether Most car dealers cling to the old ways of doing things--buying a car is a plodding, time-consuming, fraught process that leaves you wondering whether it was all worth it. That's not true at Prestige Volvo. In the person of Tina Bilokin, these folks have embraced the 21st Century and will do business they most other retail establishments do -- efficiently, via text and email, whatever works for the customer. Tina also spent all the time we needed to become fully conversant in our new car's capabilities and seemed genuinely interested in making sure that we wills get the most out of our experience. If I could give Tima 10 stars, I would. If you want a new car, go see -- or text -- Tina Bilokin at Prestige Volvo. More
2 Great Experiences in a Row! I leased my first car from Prestige Volvo in June of 2014. A Silver Volvo S60. Deborah and the rest of the Prestige Volvo team were incredibly helpf I leased my first car from Prestige Volvo in June of 2014. A Silver Volvo S60. Deborah and the rest of the Prestige Volvo team were incredibly helpful throughout the entire process. The driving experience in the S60 was so great and the people were so helpful that I decided to lease the newer 2016 Inscription Model from them this July. Thanks to Deborah and the rest of the team for making this process so effortless and for putting me in a vehicle I always look forward to driving! More
Prestige Volvo - Stephen Badian - Excellent sales person!!! My husband and I had such a great experience working with Steve Badian @ Prestige Volvo two months ago! We went in looking for a pre-owned Volvo or My husband and I had such a great experience working with Steve Badian @ Prestige Volvo two months ago! We went in looking for a pre-owned Volvo or VW, ended up with the VW as suited our needs better, and he treated us as if we were buying the most expensive Volvo available. Steve was personable, to the point, and honest with pricing and our options. After we purchased our car, we had a few open items to address and he and the dealership couldn't have taken better care of us. Both Prestige Volvo and Steve are top-notch and many cuts above your average, oft-dreaded car dealerships. They provide unparralled customer service! More
High value all around I was looking to lease my third Volvo XC-60 at my local dealer. The sale person I had previously worked with had moved and the gentleman that replaced I was looking to lease my third Volvo XC-60 at my local dealer. The sale person I had previously worked with had moved and the gentleman that replaced him just wasn't able to meet my requests for a vehicle and price. I went online and had a great correspondence with Tina. So I decided to travel 50 miles for quality instead of the 5 miles for convenience I used to drive. At the dealership I met Ron and he was fully up to speed on my discussions with Tina. He made it easy: found the vehicle I was interested in and gave me a great price. Bing, bang boom. I'm in the new car and I'm happy. Price is important, but VALUE seals the deal. More
Excellence in Service I am in Prestige today for an oil change. I could go anywhere for an oil change. I came here to see the extraordinary employees who are now friends: I am in Prestige today for an oil change. I could go anywhere for an oil change. I came here to see the extraordinary employees who are now friends: Jay, Patricia, and Bob, and Andy. I know the oil change will be done right, with the correct oil, filter, and the correct instruction for my car to return at around 6-7k miles. Other oil change places want me to return in 3k miles. They just don't know my car. Patricia and Bob take personal care of me. Patricia and I share the same taste in music. Bob and I have sons in the military. They always make me feel when I leave that my Volvo is safe, and I know when to return for service. Patricia and Bob introduced me to Andy, the mechanic who answers technical questions for me. Andy puts his mechanical understanding in layman's terms so I walk away knowing my car. My husband and I trust Volvos because they are safe. We bought them for our teenage sons. Our boys have been in one major accident and another time drove through a flooded area that seriously damaged their car. In both cases, Jay personally worked with our insurance company and orchestrated complicated repairs with them. Two engines needed to be replaced, and in the flooded car, all of the interior fabric. I am completely convinced the weight, heft, and the safety of my S60 saved my boys lives on Route 280 when their car hit a drive shaft that was on the road from a garbage truck. We've bought one new car and two used cars from Prestige, and have used their service department for over five years now. They have answered my concerns with grace; Jay has even returned my after-hours call, out-of-state when a light came on my dash that I did not understand. He assured me the car was safe to drive seven hours home and he would see my car first thing the next day. We keep our Volvos for years. Both of our older cars have about 200k miles and we plan to take them to 300-350k alongside Jay, Bob, Patricia, and Andy. Eventually, we will replace them with Volvos from Prestige. More
Excellent experience from start to finish We visited 6 dealerships in the area while we were shopping for a new SUV. Prestige Volvo provided, by far, the best experience. They were straight-fo We visited 6 dealerships in the area while we were shopping for a new SUV. Prestige Volvo provided, by far, the best experience. They were straight-forward, knowledgeable and listened to our needs. We look forward to working with them in the future. More
The easiest car buying experience! We enjoyed working with Volvo Prestige team, between Tina Bilokin in sales to Pat Masone in finance, and Jayy Rosen, in Service, this was a great car We enjoyed working with Volvo Prestige team, between Tina Bilokin in sales to Pat Masone in finance, and Jayy Rosen, in Service, this was a great car buying experience. Their patience in me testing several cars, answering all of my questions and the walk through of the vehicle after purchase was by far the BEST car buying experience my wife and I have had. I went to 3 Volvo dealers in NJ and this dealership shines above the rest in Customer service, personal attention and no BS in settling on a price. A totally professional team! More
Truly Outstanding My husband and I feel very fortunate to have had the best experience ever buying a Volvo from Ronnie Landsrtom at Prestige Volvo in East Hanover, NJ. My husband and I feel very fortunate to have had the best experience ever buying a Volvo from Ronnie Landsrtom at Prestige Volvo in East Hanover, NJ. Beginning with my first call to Prestige and talking to Ronnie until the moment we thanked each other and bid Ronnie good bye standing outside with our new car, everything about this experience was not only pleasant but exceptional. From the great price to the VIP treatment not only - but especially - from Ronnie to the ease of all aspects of the buying process, we found Prestige and especially Ronnie Landsrom to be everything you want when you buy a car. They go the EXTRA MILE!!! Thank you Ronnie and the whole team at Prestige. More
Wonderful Car Buying Experience One of the best car buying experiences we have ever had. We went in to purchase a used car for our son and we met Ron Landstrom, our sales consultant. One of the best car buying experiences we have ever had. We went in to purchase a used car for our son and we met Ron Landstrom, our sales consultant. Every step of the buying process was handled very professionally and Ron answered all our questions, and treated us with the same respect as if we were buying a brand new top of the line car which is what I think found most impressive! We were very comfortable dealing with Ron and did not get the high pressure that we have felt at other dealerships and there no hidden fees after we made the deal. They even helped us with some paperwork issues we had with registering the car out of state since our son currently lives in Kansas after graduation. We would highly recommend Ron and Prestige Volvo for anyone in the market for a new or used car! More
Prestige Volvo IS THE BEST My Volvo S90 is a 2002. I purchased it new at Prestige and have serviced it only at Prestige. There are 206000 miles on the car and I am going for a My Volvo S90 is a 2002. I purchased it new at Prestige and have serviced it only at Prestige. There are 206000 miles on the car and I am going for a Volvo most mileage record~ Ms. Patricia Sommerville is absolutely the very best whenever she assists me for service. I always receive my loaner car without any trouble or inconvenience.. I live 20 miles away. She is extremely knowledgeable, forthright, detail oriented and can multitask with speed and grace. I have never seen Patricia without a smile on her face and there can be several people waiting for her attention. The actual service performed on my vehicle has always been meticulously documented and explained. And, if a problem is encountered I am called and asked how I wish to proceed. If the car has to remain overnight, I am told well in advance in order to adjust my schedule. The facility is clean, staffed with genuinely nice people and certainly not a madhouse as some dealerships can appear to be (and probably are). There is ample room and staff available to avoid crowding and loud talkers. I love this place. Thank you for keeping my car in tip top shape and safe on the roads of New Jersey and New York. Pamela P. More