Prestige Volvo
East Hanover, NJ
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Truly Pleasant and exceptional Service The staff overall and Mr. Rich Curto were extremely gentle, friendly and courteous. Usually buing a car is a stressful experience but here it was such The staff overall and Mr. Rich Curto were extremely gentle, friendly and courteous. Usually buing a car is a stressful experience but here it was such a pleasure. Was not long at all, everything clear. Mr. Curto gave us exactly what we needed and within our budget, he truly worked on our favor. Their custumer service is truly exceptional. More
Exceptional The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful new facility. He answered all of our questions and saw to it that the entire process ran smoothly. Ron Landstrom was exceptional in taking me through the process of learning the electronics! I admire his patience. He was professional and his follow up and availability to me is very much appreciated! More
We had an excellent experience from beginning to end! We had a superb experience with Stacey Hopson and all of the managers at this dealership. They were prompt, professional, honest and pleasant!! They We had a superb experience with Stacey Hopson and all of the managers at this dealership. They were prompt, professional, honest and pleasant!! They also gave me a very fair price for my trade in. Stacey was pleasant, professional, patient, and reliable. I highly recommend you visit this dealership and ask for Stacey! More
Great service! I bought a pre owned s60 there two weeks ago, and Stephen helped me so patiently and give many advises! Just in few hours everything had been issued f I bought a pre owned s60 there two weeks ago, and Stephen helped me so patiently and give many advises! Just in few hours everything had been issued for my car, the check the maintenance and even cleaning! Also the price is good in such a low mileage,it looks like a brand new car! And right now I relocate to Cleveland he also helps me transfor the documents to Ohio BMV, it is wonderful service! Thank a lot for your help! More
Truly exceptional service and commitment towards our needs Working with Stephen Badian has been the best what could have happen to us. His service has been truly exceptional and simply way more than we expecte Working with Stephen Badian has been the best what could have happen to us. His service has been truly exceptional and simply way more than we expected. Beside the fact that at every time has given complete, comprehensive and trustful information, he offered exceptional service also after hours to make things work. We do recommend him to our friends and family and also business partners as the service experiences was just great. Thanks again. Sina & Frank More
Above and beyond My XC60 stalled on Rte 80 on way home from work. Jay Rosen got call at 6:03 pm notifying that tow truck would be delivering çår to dealership. He st My XC60 stalled on Rte 80 on way home from work. Jay Rosen got call at 6:03 pm notifying that tow truck would be delivering çår to dealership. He stayed on till 7 pm (tow truck arrived) and secured a 2016 Volvo as a loaner during my repair. This was above and beyond the call of duty and greatly appreciated. Made it to work and ensured repair was done in timely manner and at a great price. Also Amel for going over the job order with me...made a stressful situation much easier. Made me feel like a valued customer.. More
Always welcomed and feel like home when at prestige Volvo Everyone is always pleasant and helpful from start to end and Ron made our purchase smooth and easy thanks again I would recommend to all my friends a Everyone is always pleasant and helpful from start to end and Ron made our purchase smooth and easy thanks again I would recommend to all my friends and family as I already done More
For WHITEGLOVE TOP SERVICE - Ask for Jay Rosen! Jay Rosen, Services Director of Prestige Volvo, provides the gold standard of excellent customer service. Since the moment we phoned him about an iss Jay Rosen, Services Director of Prestige Volvo, provides the gold standard of excellent customer service. Since the moment we phoned him about an issue with our recently purchased certified pre-owned Volvo SUV to the moment we reviewed the services needed, he provided superior whiteglove services to ensure our concerns and safety were his #1 priority! He provided his cell phone for immediate access to provide timely status of repairs. There was a safety concern with the airbags not working due to a sunroof/water lighting issue. In my eyes, he help elevate the brand of Volvo in our eyes. While we've had experiences at other Volvo branches and even experiences at other major brands of BMW and Mercedes, never have I seen true PRESTIGE services implemented, as I experienced with Jay. I wished all services car experiences were like this. If you want an honest, reliable, top service, look no more. He knows how to get things done, with quality excellence. We are happy customers and know we will only be coming back to Jay. Thank you for caring, Jay - it makes all the difference from a good experience to an AMAZING experience. More
Everything about PrestigeVolvo was absolutely AMAZING!!! Talking to Irene on the phone to inquire about my Lexus SUV, she was so friendly and extremely helpful, caring, and worked with me and I received the Talking to Irene on the phone to inquire about my Lexus SUV, she was so friendly and extremely helpful, caring, and worked with me and I received the deal I asked. In the parking lot I was greeted by Tina, simply amazing, friendly, and knowledgeable . She made my car buying experience feel like I was in my friend's home. Prestige Volvo environment felt so comfortable, I felt no pressure. Everyone at Prestige Volvo were friendly and warm, making my experience simply amazing. This is by far my best dealership experience and would recommend to everyone looking for a new vehicle. More
Very professional and thorough. Bought a pre-owned XC90 from prestige volvo and noticed a few minor problems that needed attention. I was given a loaner car and all issues were addre Bought a pre-owned XC90 from prestige volvo and noticed a few minor problems that needed attention. I was given a loaner car and all issues were addressed and corrected. Bob Knott could not have been more helpful or professional and made sure all my concerns were addressed. More