Prestige Volvo
East Hanover, NJ
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Lindsey made buying a car out of State worry-free!! I live in Ohio, but purchased our first Volvo from Lindsey at Prestige Volvo in NJ, and would do it again. The initial contact with the dealership wa I live in Ohio, but purchased our first Volvo from Lindsey at Prestige Volvo in NJ, and would do it again. The initial contact with the dealership was made because of a specific vehicle, but they earned my business by being very easy to work with and considerate of my time. I completely trusted Lindsey and was willing to get on a plane to purchase the vehicle. The process at the dealership was one of the best overall I have had and very quick. My plane arrived later than expected, but Lindsey went out of her way to stay late to show me all the features of the car making sure I was ready for the trip back home. I will definitely contact Lindsey in the future for our next Volvo! More
Shady We went in to look at a vehicle we saw online. Car had been in an accident and we wanted details about repairs etc. Sales person offered a warranty fo We went in to look at a vehicle we saw online. Car had been in an accident and we wanted details about repairs etc. Sales person offered a warranty for a discounted price ($1595 instead of $2000) and suggested we also consider a lease. Sales person emailed-and called- the following day with lease info. Later that day looking online we see the same vehicle-now a CPO vehicle. The price was $700 higher than the previous day's price, but now included the warranty we were told would cost $1595!! I suppose the Volvo reputation is good enough that they can do that but I will look to buy my Volvo from a more honest and straightforward person/dealership. More
Refinance Pat and Ron did an excellent job getting me out of my current lease and turned my car into a purchased vehicle. Great way to treat customers. I will d Pat and Ron did an excellent job getting me out of my current lease and turned my car into a purchased vehicle. Great way to treat customers. I will definitely revisit for my 3rd vehicle from this dealership. More
Great experience; Steve, you are the best :-)! We bought our 2016 XC60 in October. We were set on the model and looked at a few dealers for stock and price but went back to Prestige because our ini We bought our 2016 XC60 in October. We were set on the model and looked at a few dealers for stock and price but went back to Prestige because our initial meeting with Steve was great! He wasn't a pushy salesman and was very knowledgeable, attentive and patient .. went above and beyond with us and made the process super easy; Steve actually put the cars we looked at into an excel spreadsheet with all the features so we can compare them which made it so easy to pick the car we wanted. He walked us thru the car's many features and followed up with us to make sure we were good or to contact him if we had questions. The ladies in the front desk were also very friendly and attentive; overall a very pleasant experience. Thank you Steve ... we love our car!!! More
Thank You Thank You Thank you! My experience was above truly Exceptional! Deena in the Service center was knowledgeable and very pleasant to work with. My car was serviced in the ti My experience was above truly Exceptional! Deena in the Service center was knowledgeable and very pleasant to work with. My car was serviced in the time that was originally stated and promised. I had an issue with a flat tire on the S60 that didn't come with a spare and I wasn't happy with that (not Prestige Volvo issue this is more of an industry wide issue). Jay Rosen the Service Manager overheard my displeasure and out of nowhere provided me with a new spare! This was not expected and in the interest of customer service the Prestige team really stepped up. This is an experience that I have already shared with numerous friends and colleagues over the past 24 hours! I ran into my sales guy PJ Lee and he is always a pleasure to speak with and a person that goes above and beyond when it comes to taking care of his customers. More
No Issues As far as buying a car is concerned, this was about as easy as it gets. Everything was very well organized and prepared the minute I arrived. Very k As far as buying a car is concerned, this was about as easy as it gets. Everything was very well organized and prepared the minute I arrived. Very knowledgeable and courteous staff (shout out to Tina) and there was no pressure. Would definitely recommend! More
Awesome dealership! Ron L. Was fantastic! Prestige Volvo was an easy and painless experience. Ron L. Was fantastic! We bought a used SUV and it was immaculate! Beautiful dealership renovation, Prestige Volvo was an easy and painless experience. Ron L. Was fantastic! We bought a used SUV and it was immaculate! Beautiful dealership renovation, so professional! More
Very Pleasant Car Buying Experience Made initial contact via email/phone with Matt, who was very helpful and responsive. Ron was the salesperson who helped us at the dealership. Very p Made initial contact via email/phone with Matt, who was very helpful and responsive. Ron was the salesperson who helped us at the dealership. Very personable, not pushy and advocated for us. He'll be our main point of contact going forward. Ask for him by name. We could have bought in Manhattan, but the hour drive was worth it. Best preowned selection in our area hands down. More
Exceptional Buying Experience I called Prestige first thing in the morning for info regarding a pre-owned vehicle. I spoke with Tina and explained we were coming from Connecticut a I called Prestige first thing in the morning for info regarding a pre-owned vehicle. I spoke with Tina and explained we were coming from Connecticut and it was more than a two hour drive. Tina provided me with all of the info I needed regarding the vehicle and even did a video walk around of the car for me detailing any of the cosmetic blemishes she noticed. Based on that, we made the decision to make the drive to Prestige. After a test drive we decided to make the purchase. Tina made the entire process easy and hassle free. Her knowledge of the product is outstanding. Her professionalism, personality and attitude made the entire experience an excellent one. One note; I was leaving Prestige, I noticed that the 12 volt power sources were not working in the vehicle so I was unable to charge my phone. I went back into the dealer and inquired about it. I spoke to Jay, the service director, who immediately took the car in and fixed the issue and had me on my way in 5 minutes. All in all, a great experience and would highly recommended Prestige to anyone in the market for a vehicle. More
Exceptional service from Ron landstrom, Went beyond to help us make the best purchase of Volvo . Will be referring family and friends to Ron at prestige Volvo. from Ron landstrom, Went beyond to help us make the best purchase of Volvo . Will be referring family and friends to Ron at prestige Volvo. More