Prestige Volvo

Outstanding service for my 2013 XC60 I have had the best service experience at any dealer I have been to before here at Prestige Volvo. I recently purchased a Volvo Certified Pre-owned I have had the best service experience at any dealer I have been to before here at Prestige Volvo. I recently purchased a Volvo Certified Pre-owned XC60 from Prestige and needed some work performed. Kudos to Jay and his team for ordering and expert installation of the splash guards , rear bumper and replacing a blown fuse for my cigarette lighter. Special thanks to Francine, service advisor for being very diligent and responsive to my requests for information. I also returned this week to have a few scratches touched up by Prestige's touch-up specialist. Excellent job as I can't even tell there were scratches there before. Thanks to my service advisor Deena Simmons, who kept me updated regarding the work performed and when my car would be ready. My special thanks to Joe, the driver who drove me in the shuttle suv XC90 to the train stations in Chatham & Madison the 2 times I was here for service so far. Thanks for the 5 star treatment to everyone who made servicing my XC60 a real treat ! More

Very courteous staff. Handled everything smoothly. Dealt with both PJ and Ron with Ron being the main contact. Came in to test drive a vehicle. It was easy to tell the dealership was busy. They quickly Dealt with both PJ and Ron with Ron being the main contact. Came in to test drive a vehicle. It was easy to tell the dealership was busy. They quickly hooked me up with the car and keys and let me take it for a test drive. Came back, quickly negotiated price of the car and settled on the trade-in value of my current vehicle. Picked the car up 2 days later. Very professional and easy to do business with. More

Strait forward car buying experience Stacey was very helpful and did not once pressure me to much to buy. Also unlike other dealerships , was finished with the whole process in under an h Stacey was very helpful and did not once pressure me to much to buy. Also unlike other dealerships , was finished with the whole process in under an hour . No hidden fees or anything . Would definitely buy a car again from this dealer More

Best service department ever! Prestige Volvo offers the best service department I have ever dealt with! The service manager Jay R. is unbelievable and hard to find someone of his i Prestige Volvo offers the best service department I have ever dealt with! The service manager Jay R. is unbelievable and hard to find someone of his integrity, loyalty, honesty and helpfulness in the car dealership market today. He is always present in the department and always readily available for you. He has a finely tuned well run service department. All his employees from :Patricia and the desk, Joe the driver and Andy the mechanic, all are always friendly and helpful. I have never had any problems here! Jay has earned me as a Prestige customer for the long term and is the reason I have purchased 3 vehicles from this dealership, and because of him I will always drive a Volvo. Each purchase I have made has been a pleasant experience from selection to pick up. I highly recommend Prestige in East Hanover. More

Will go out of there way to make the customer happy I purchased a pre-owned S60 which was in predestine condition. Steve Badian (sales) gave me all the information I needed to know about the car like ca I purchased a pre-owned S60 which was in predestine condition. Steve Badian (sales) gave me all the information I needed to know about the car like carfax and such. We took the S60 for a test ride at which point I had a few questions about the specifications of the car like HP, torque and transmission. He said he did not have the exact answers for me but knew who did. When we got back I meant one of the tech's who answered all my questions. Then Steve and I discussed cost........ Wow He made my day. He hit my price mark perfectly. I took the S60 home but a few days later I realized the bottom splash guard was missing. I called Steve and explained that since they are over an hour away it was going to be difficult for me to get up there again and have them install it. To my surprise he made arrangement's with Jay Rosen (service manageer) to bring the splosh guard to my home since I said I could install it. Now what dealer and team does that these days. I rate these guys number 1 on my list. And since my experience was so great with them I going to see them first when I replace ML-320 with a XC90 sometime in the fall. Thanks guys Lee A McKinley More

Great Easy to work with. Would do it again.Had a great experience trading our old car in for our new Tbird. The pre-owned car was ready for us to see and te Easy to work with. Would do it again.Had a great experience trading our old car in for our new Tbird. The pre-owned car was ready for us to see and test drive when we arrived. More

Great experience Straight forward and wonderful process. Craig Melquist was truly amazing...no BS. I would definitely recommend this dealership to those interested in Straight forward and wonderful process. Craig Melquist was truly amazing...no BS. I would definitely recommend this dealership to those interested in purchasing a Volvo. More

Our "new " car Had a great experience trading our old car in for our "new" S60. The pre-owned car was ready for us to see and test drive when we arrived. What is no Had a great experience trading our old car in for our "new" S60. The pre-owned car was ready for us to see and test drive when we arrived. What is not to like?? Tina was great in leading the sale process. We are really enjoying the car. A fair price and great experience. More

Outstanding Volvo XC60 Purchase My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very accommodating with my multiple questions about the SUV prior to my coming to the dealership for a test drive. Being that I work in NYC, Tina arranged for a ride for me from the rail station to the dealership compliments of Lindsey. Tina was there at my scheduled test drive appointment time and fully explained the options of the SUV to me during our test drive and listened to my request to accommodate a test drive on a road that was winding so I could see how the suv handles. Tina even explained that there were a few 2016 demos that were available since I was not in the market for a new XC60. Pat Masone was very thorough in explaining to me my options for the Zurich extended protection program and exhibited a friendly , no pressure attitude throughout the warranty explanation. Pat fully explained to me the pros of each of the different warranty coverages as well as the option to purchase them a la carte. Pat was able to obtain an outstanding financing rate for my loan on the xc60. Thanks Pat ! I could not have had a more pleasant buying experience as this is my 5th Volvo I have owned. I highly recommend Tina as being the most helpful, accommodating and cheerful salesperson I have dealt with of the other Volvos I have purchased. More

Excellent Service They always provide the best service. Honest, informative and at a fair price. I always feel like the priority. By far the best car I've ever owned an They always provide the best service. Honest, informative and at a fair price. I always feel like the priority. By far the best car I've ever owned and the best dealership to work with. A special thank you to Jay Rosen for always looking out for my best interests and greeting me even when he is busy. He has a great team and a great attitude. I only take my Volvo to Prestige. More