
Prestige Volvo
East Hanover, NJ
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Very Professional and Smooth Process I make a call to Prestige Volvo asking about a used volvo, one of the sales representative (Stephen Badian) called me back, gave me the details about I make a call to Prestige Volvo asking about a used volvo, one of the sales representative (Stephen Badian) called me back, gave me the details about this car. and scheduled an appointment to come in to do a test drive. Steve is a very nice, professional and honest guy. He showed us all details about this car, try to get a good price for us. He is very patient, try to find the perfect car for our requirement, never pushed us to buy anything. Prestige is a very good dealer, their stock and price are good. We are very happy about out purchase. More

EXCELLENT EXPERIENCE ALL THE WAY AROUND! From the moment you walk in Prestige Volvo dealership, you know that the staff is there to assist you and you can see that they also enjoy doing it. F From the moment you walk in Prestige Volvo dealership, you know that the staff is there to assist you and you can see that they also enjoy doing it. From Libby at the front desk who introduced me to Ronnie who took me to test drive two cars so I could decide which one would meet my needs to Bob Knott who explained how the service department worked, it was a pleasure. The Prestige Volvo operation is very easy to work with. You know that there are no hidden surprises. Ronnie worked very hard to help us find the vehicle that we like, and then found for us one that we really liked. When it came to the delivery, Ronnie really delivered the car to our house! He keeps checking to see if we have any questions. When he said "Welcome to the Volvo family." we already felt like we were treated like "good" family. We would certainly come back and we recommend Prestige Volvo. Thank you! Barbara and Manny Pisano. More
Rude interaction with service department I have had my volvo for a few years and some experiences I have had with the dealership service department have been great, and others not so much. My I have had my volvo for a few years and some experiences I have had with the dealership service department have been great, and others not so much. My most recent experience was horrible! I got a flat tire on the highway and was stranded. Luckily volvo roadside assistance was great, but once I was towed to the dealership it went downhill. I was told over the phone that they would not be able to fix my tire same day because it was near EOB, which is fine, but when I arrived, they looked at me like I was crazy and thought I wouldn't be coming with my car. How else would I have gotten off of the side of an extremely busy highway during rush hour??? And when I asked nicely if they had a loaner if at all possible, the one service associate rolled her eyes at me and acted like it was such an inconvenience. She was not empathetic at all and acted like I was in the wrong. Three people said to me that the tire would be fixed first thing the next morning, but it was not. I had to wait until 10 am to get my car back. They told me I was "lucky" that they could fit me in and that I "should stay away from those pot holes next time." Needless to say I was not pleased with my visit. More
2014 XC 60 purchase Found an XC60 on Prestige website late on a Monday night. Went down that night and happened to see Steve. Even though it was late, Steve took the time Found an XC60 on Prestige website late on a Monday night. Went down that night and happened to see Steve. Even though it was late, Steve took the time to review the car and answer all of my questions. I was happy with the professionalism of Steve and his knowledge of the car. We put together a great deal and went through Volvo finance at a great rate, The whole experience clear and easy. Friday came i drove the car home. Thanks Steve. You met my expectations! More
It was a pleasure to buy a car from Prestige Volvo - A+ I discovered Prestige Volvo about two years ago and just completed my second purchase with them. My experience couldn't have been better. The courte I discovered Prestige Volvo about two years ago and just completed my second purchase with them. My experience couldn't have been better. The courteous and knowledgeable staff at Prestige took their time with me to make sure that they understood my needs and then bent over backwards to accommodate them. In particular I want to say that thank you to Ron Landstrom who was exceptional - a consummate professional who couldn't have been more helpful and to Pat Masone who made the paperwork process a breeze. They have earned me as I lifelong customer and I would highly recommend them to anyone looking to buy a new or used car. More
Thanks This was the best car buying experience we have had. Very professional team from sales to finance. Very fair and we got the clear sense this team wa This was the best car buying experience we have had. Very professional team from sales to finance. Very fair and we got the clear sense this team wants to deliver a long term solution and create a long term, positive relationship with customers. Well done! More
This dealership was top notch!! Your salesman PJ Lee went above and beyond, to make sure I was totally satisfied with my purchase. He made sure I was comfortable with my new Volvo XC Your salesman PJ Lee went above and beyond, to make sure I was totally satisfied with my purchase. He made sure I was comfortable with my new Volvo XC 60. Very friendly dealership-wold definitely recommend More
Amazing Service and Work. Thank you!! Brought my Volvo XC 60 in because it was making a whizzing noise in the rear. Jay and Andy diagnosed it perfectly and fixed it in just a day. It runs Brought my Volvo XC 60 in because it was making a whizzing noise in the rear. Jay and Andy diagnosed it perfectly and fixed it in just a day. It runs better than new now! Very professional and cordial. I won't take my Volvo anywhere else! - More
Total perfection in Sales and Customer Service We purchased our first Volvo in late 2015 and PJ worked with us to match our needs. He was very knowledgeable and professional - took great care with We purchased our first Volvo in late 2015 and PJ worked with us to match our needs. He was very knowledgeable and professional - took great care with everything. Now a 1 1/2 year later, we needed a second car and decided to come back to Prestige. PJ, Ron and Pat were wonderful! Another great experience and would highly recommend Prestige! More

Drom front to back best buyimg experience we have had. Our salesman Ron was incredibly professional. No games on price, they also offer exceptional service and every person i met at the dealer was nice,hel Our salesman Ron was incredibly professional. No games on price, they also offer exceptional service and every person i met at the dealer was nice,helpful, and happy. I commented that delaer must be run well for all employees to be happy.. I definitively reccomend them to anyone in market for Volvo. You will be happy with their professionalism. Ask for Ron he was great to work with! More