Prestige Volvo

We felt we were well taken care of. We were very pleased. We had good service. The sales representative Alex was extremely helpful and thorough, and Tina followed up on other items. The flow of paperwork se We had good service. The sales representative Alex was extremely helpful and thorough, and Tina followed up on other items. The flow of paperwork seemed to be well-organized as a result of these two salespeople. Alex showed concern to make sure that the paperwork flowed smoothly and final details were taken care of for our purchase. We already have had service done on the car , and we were pleased with the service department. Considering we have a black Volvo which is difficult to keep clean, it 's wonderful to pick up our car after service and have it spotless as a result of an expert washing! More

above and beyond I purchased a beautiful 2010 Volvo s80 back in March..Tod was our salesman. I had delayed a second car purchase for months..I despised dealing with ca I purchased a beautiful 2010 Volvo s80 back in March..Tod was our salesman. I had delayed a second car purchase for months..I despised dealing with car dealers. The experience I had with Tod at Prestige was so unlike any dealership I had ever encountered. No pressure and highly relaxed. A pleasant experience from start to finish. A month later there was an issue with the car and I called and spoke to Jay Rosen, who was the service manager..He tried to talk me through troubleshooting , but nothing seemed to resolve it. Since I live over an hour away, I was not thrilled to drive back. Jay was nice enough to come meet me on a Saturday on his way down while golfing. He explained the problem to my husband and it was resolved. While there, Jay noticed another sound and suggested we bring it up to have it looked at. I brought it back to Prestige where they addresses the problem, a quite expensive part, at no charge. I must say this was a very pleasant car buying experience unlike any other. I have Red Bank Volvo 15 minutes away from me, I would chose the 1 hour ride to Prestige anyday. More

Always a pleasure dealing with everyone at Prestige. I enjoy doing business with Prestige and am always happy to pass on the great service from everyone who would be interested in going to Prestige. Ric I enjoy doing business with Prestige and am always happy to pass on the great service from everyone who would be interested in going to Prestige. Rich is a true gentleman, who reassures the customer and has the customers best interest through the process of buying at prestige. The service department is very helpful and time efficient. I look forward to returning to prestige in the future. More

Not Responsive and Not Addressing Customer Issue I purchased a 4 year-term CNA Preferred Tire Care contract with Prestige Volvo on my lease vehicle which was paid upfront. According to the CNA Prefe I purchased a 4 year-term CNA Preferred Tire Care contract with Prestige Volvo on my lease vehicle which was paid upfront. According to the CNA Preferred Tire policy, cancellation request should pro-rata refund to the lienholder (Prestige Volvo). I pulled ahead (6 months) my lease Volvo (39 months lease) and picked up another Volvo. Per CNA , the company will return money to Prestige Volvo and as a customer I should receive a pro-rata refund (approx. 1 year) from Prestige Volvo. I left 4 messages for the Finance Manager, Pat Masone and his assistant but I did not received a call back. I reached out to the General Manager Matthew for his help and he told me that CNA does not provide pro-rata refund. I am really disappointed of how this was handled even though I was a long term customer with this dealership. I spoke to CNA Tire Care and the company explained clearly of the cancellation request and the pro-rata refund but yet I heard a different story from the dealer. It really discourages me to refer friends and family. Although, I often go to the Service dept because the quality of service is good. More

Worth Dealing Cross-country From the first correspondence with Tina, I KNEW I had found my dealer. She made buying a car EASIER and more straightforward than dealing with anyone From the first correspondence with Tina, I KNEW I had found my dealer. She made buying a car EASIER and more straightforward than dealing with anyone face-to-face than I have ever dealt with (we all have suffered through the salesman games often played). Honest, open, caring, and is TRULY on YOUR side. I honestly live in the opposite corner of the continental US and even with the shipping costs, the deal was absolutely worth it. More

Such a wonderful experience buying a car It's never been fun or easy buying a car , especially because I am a woman (who loves cars)and whose husband has no interest in cars. Most dealership It's never been fun or easy buying a car , especially because I am a woman (who loves cars)and whose husband has no interest in cars. Most dealerships are chauvinistic and very unfriendly to women. That could not be farther from the truth at Prestige Volvo. Ron was patient , never rushed me, and found me a 201 7 XC60 at a great price. His no pressure style was such a refreshing change from most other car buying experiences. I am so happy with the car I bought and feel that I ended up with the best car for myself and family. This is the second car that I have bought from Prestige. I highly recommend Prestige Volvo. They put the customer and their needs first. More

Good experience I was happy for my sales experience at Prestige - thank you to the professional and knowledgeable staff who were able to answer my questions. The dea I was happy for my sales experience at Prestige - thank you to the professional and knowledgeable staff who were able to answer my questions. The dealership itself is very nice - new building with a very nice atmosphere. Thank you all for helping me with my new car. I would definitely buy from this dealership again. More

I liked the non pressure style of the dealership. Salesman, Stacey, was low key, no pressure but very helpful with every question we asked. Everyone we worked with was professional, courteous and eag Salesman, Stacey, was low key, no pressure but very helpful with every question we asked. Everyone we worked with was professional, courteous and eager to help. More

Great dealership Ron, PJ and Pat were great throughout the entire car buying experience. They explained the workings of the in depth and the terms of the financing. Ron, PJ and Pat were great throughout the entire car buying experience. They explained the workings of the in depth and the terms of the financing. Best car buying experience I ever had. More

Fantastic Service - Will Come Here Again Next Time! It was a pleasure to buy our S60 from Prestige Volvo. We called the dealership to inquire about a few used cars and Steve Badian answered all of my q It was a pleasure to buy our S60 from Prestige Volvo. We called the dealership to inquire about a few used cars and Steve Badian answered all of my questions. We set an appointment to meet with him and drive the cars. He had them ready to go when we arrived with the carfax reports. Steve is genuinely a nice person and we appreciated his honesty. We were amazed at how much he hustled on a very busy day to accommodate us and his next appointment. We thought we'd have to make a repeat trip to complete the purchase, but he knew we made a long trip from CT, so he made it all work in one day. The service didn't end there. We had some paperwork and accessories lost in the mail after the purchase, and he worked hard to track it down for us. Make an appointment with Steve - you won't be disappointed. The dealership is very nice too - modern building with nice waiting area and pleasant staff + huge inventory! We'll be back for our next car for sure. More