Prestige Volvo Cars Englewood

Prestige Volvo Englewood kicked me out of the dealership and refused to service my XC90 after they failed to honor a previously agreed upon price for 60K service. I drove more than 30 minutes each way for and refused to service my XC90 after they failed to honor a previously agreed upon price for 60K service. I drove more than 30 minutes each way for my appointment only to be told that "in America" businesses have the right to refuse service to any customer. Initially, I showed the service manager (who wouldn't provide a name or business card) my correspondence with his scheduling department confirming the 60K service price. But he wouldn't honor it. I even pointed him to the price of the 60K service on the Prestige Volvo website, and he dismissed it as being wrong. He became aggressive, condescending, and insulting, while repeatedly stating "this is America." I was then told to take my car and leave. As I was walking out, I asked the Volvo service manager for his name or business card (again). He wouldn't provide it! This is a dealership where I purchased my vehicle, often service my vehicle, and is holding a deposit on my next Volvo (2024 EX90). I will certainly cancel that order and ask for my deposit back. What a terrible way to treat a customer. More

Yesterday my son had an emergency tire issue and his S60 was towed to Prestige Volvo. Claus Nagy, service dept, took charge and did an excellent job diagnosing the problem and remedied it. Highly recommen was towed to Prestige Volvo. Claus Nagy, service dept, took charge and did an excellent job diagnosing the problem and remedied it. Highly recommend Prestige Volvo Englewood sales and service. More

stress/hassle free experience. everyone was so nice and professional. the location was convenient and the place was brand new and clean. I would recommend highly. everyone was so nice and professional. the location was convenient and the place was brand new and clean. I would recommend highly. More

Great service. Everyone was courteous and competent. It was a pleasure to bring my car three. I highly recommend! Everyone was courteous and competent. It was a pleasure to bring my car three. I highly recommend! More

We bought a 2018, Volvo XC 60 from Michael at prestige and it was absolutely one of the best experiences buying a used vehicle. They delivered it from New Jersey to Rhode Island and with no hassle. Great and it was absolutely one of the best experiences buying a used vehicle. They delivered it from New Jersey to Rhode Island and with no hassle. Great experience would love to do business with them again he also had. Michael and Darren a really great definitely do business with them. It’s well worth it. More

Service was great. Claus was AMAZING. The whole experience was very professional. I would always recommend them. Claus was AMAZING. The whole experience was very professional. I would always recommend them. More

I worked with Aldo and it was a very smooth transition. He was very informed and knew what he was talking about! Love this He was very informed and knew what he was talking about! Love this More

Best experience buying a car, thanks to our salesman Aldo this process was very easy, plus we are in love with our new volvo this process was very easy, plus we are in love with our new volvo More

My wife and I feel so happy and thankful that found a salesman like Aldo. salesman like Aldo. More

The most pleasant car buying experience I’ve had! My salesman, Ricki, was very helpful and patient. My salesman, Ricki, was very helpful and patient. More