Prestige Volvo Cars Englewood
Englewood, NJ
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Costumer service We consistently received the best costumer service from Mr. Claus Nagy. We strongly recommend Prestige Volvo Cars for this reason. We are currently in We consistently received the best costumer service from Mr. Claus Nagy. We strongly recommend Prestige Volvo Cars for this reason. We are currently in the process of evaluating the efficiency of the periodic service provided to our Volvo car by Prestige Volvo Cars and for this reason, we can only say that we like the costumer service so far. More
Excellent service The work was excellent and the bill was reasonable. Waited in a comfortable Customer Lounge while the car was being serviced. Coffee and large screen The work was excellent and the bill was reasonable. Waited in a comfortable Customer Lounge while the car was being serviced. Coffee and large screen TV available. More
EXCELLENT CUSTOMER SERVICE As an business owner, I realize that it is the rare individual who is as approachable as Mr. Haiken. I only met him recently but I can see this busine As an business owner, I realize that it is the rare individual who is as approachable as Mr. Haiken. I only met him recently but I can see this business is not run by an absentee owner who shows up occasionally and is not fully committed to running a successful and very customer friendly dealership. Truly from the top down, this dealership has quality personnel. Would I recommend them? Absolutely! I appreciate the customer care and the follow up I have been given. I look forward to a long term relationship with Prestige. More
Very professional and knowledgeable I always worked with Claus Nagy when servicing my Volvo during the last 3 years, even after the ownership of the service shop has been changed. He is I always worked with Claus Nagy when servicing my Volvo during the last 3 years, even after the ownership of the service shop has been changed. He is very professional, prompt and honest. More
excellent service I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. W I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. When the dealer was switched from Kundert to Prestige I stayed with prestige only because of Claus. He is a 5 star service manager More
Consistent and Efficient I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally sl I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally slept late due to my phone failing overnight and not having my alarms to wake me. I rose in a panic and called Prestige to let them know that I was going to be late. I spoke to Stephanie, who assured me that everything would be fine and advised me to bring it in when I could and that they would hold a loaner car for me so that I wouldn't be car-less. When I brought the car in, I dealt with Jack Boyadjian. Jack is always happy, friendly, and helpful - no matter how busy they are. He took my car and handed me keys to a loaner in less than 5 minutes, and when I walked outside the loaner car was sitting outside the door, running, with the air conditioning on (it was hot that day), and a service member holding my door open for me. They knew I was in a rush and already behind on my day, and I was in and out in under 10 minutes. I was expecting the repair to take at least a full day. They called to tell me my car was ready to be picked up not even 4 hours later. I couldn't believe it. As always, I picked up the car and it was cleaned, repaired, and ready to go. Always 5-star service at Prestige. The staff is great, everyone is so helpful, and they know how to make you feel important from the minute you walk in the door. I wouldn't want to deal with any other service center. More
Great Claus is always so thorough. He makes sue that he calls and keep us updated in what is needed and the time needed to complete work. While being so nic Claus is always so thorough. He makes sue that he calls and keep us updated in what is needed and the time needed to complete work. While being so nice More
Sales/Service excellence Claus Nagy provides superlative service guidance. Additionally his professionalism deserves merit, combined with courteous and friendly... An awes Claus Nagy provides superlative service guidance. Additionally his professionalism deserves merit, combined with courteous and friendly... An awesome integral asset to the operation. Kudos to have him on board. Christian and Bonnie Holl New XC40 owners. Also XC70 owners More
XC60 Polestar Upgrade Claus Nagy was superb with explaining the technical details of my performance upgrade and what was involved with a 40k mile service. I am never disapp Claus Nagy was superb with explaining the technical details of my performance upgrade and what was involved with a 40k mile service. I am never disappointed he is all about “can do!” More
It's all about the service I did not have an appointment and I hate to bother service people first thing on a Monday morning. Unfortunately my car was telling me I needed a new I did not have an appointment and I hate to bother service people first thing on a Monday morning. Unfortunately my car was telling me I needed a new battery and I didn't want to fool around with that. They took me immediately and was finished in an hour - on a Monday morning!! Always service with a smile and the price was reasonable. More