Prestige Volvo Cars Englewood

Very pleasant experience. I was greeted immediately and directed to the service counter. The gentleman there was very pleasant and professional. He informed me that there was I was greeted immediately and directed to the service counter. The gentleman there was very pleasant and professional. He informed me that there was a minor recall on my vehicle, and they would be happy to take care of it right then so I would not need to return for the repair at a later time. He advised me of the additional wait time, which was about 45 minutes, and I agreed to the work. The car was ready almost exactly the time quoted, and it was cleaned and washed. Everyone was very professional and pleasant. More

Excellent service . This was an emergency and it was handled very well. Klaus was extremely helpful and went out of his way to accommodate my needs. I was very pleased wi This was an emergency and it was handled very well. Klaus was extremely helpful and went out of his way to accommodate my needs. I was very pleased with the service and the effort to be helpful More

Friendly and efficient Northern Hospitality! Great. I litterally have nothing but nice things to say. They had a nice space for me to wait during my service, they ofcourse brought my car back c Great. I litterally have nothing but nice things to say. They had a nice space for me to wait during my service, they ofcourse brought my car back clean and quickly. Every person that came by was friendly (and offering food). Tammy was exceptional as the service manager. Totally excited I choose Englewood over even closer locations. I also was able to get a Saturday appointment with only a few days notice. That never happens at the other dealers before. It felt like southern type hospitality in NJ. More

Great car and dealership! Matthew Haiken and his team are excellent My family and I have been buying Volvos for 60 years so we have tried most of the dealerships. Prestige is Matthew Haiken and his team are excellent My family and I have been buying Volvos for 60 years so we have tried most of the dealerships. Prestige is the best! Always knowledgeable, accommodating and fair. We have been buying from Matt for many years. Would not buy anywhere else! Always treated with respect and honesty. And I love my XC40...awesome car! More

Costumer service We consistently received the best costumer service from Mr. Claus Nagy. We strongly recommend Prestige Volvo Cars for this reason. We are currently in We consistently received the best costumer service from Mr. Claus Nagy. We strongly recommend Prestige Volvo Cars for this reason. We are currently in the process of evaluating the efficiency of the periodic service provided to our Volvo car by Prestige Volvo Cars and for this reason, we can only say that we like the costumer service so far. More

Excellent service The work was excellent and the bill was reasonable. Waited in a comfortable Customer Lounge while the car was being serviced. Coffee and large screen The work was excellent and the bill was reasonable. Waited in a comfortable Customer Lounge while the car was being serviced. Coffee and large screen TV available. More

EXCELLENT CUSTOMER SERVICE As an business owner, I realize that it is the rare individual who is as approachable as Mr. Haiken. I only met him recently but I can see this busine As an business owner, I realize that it is the rare individual who is as approachable as Mr. Haiken. I only met him recently but I can see this business is not run by an absentee owner who shows up occasionally and is not fully committed to running a successful and very customer friendly dealership. Truly from the top down, this dealership has quality personnel. Would I recommend them? Absolutely! I appreciate the customer care and the follow up I have been given. I look forward to a long term relationship with Prestige. More

Very professional and knowledgeable I always worked with Claus Nagy when servicing my Volvo during the last 3 years, even after the ownership of the service shop has been changed. He is I always worked with Claus Nagy when servicing my Volvo during the last 3 years, even after the ownership of the service shop has been changed. He is very professional, prompt and honest. More

excellent service I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. W I have been using this dealer since 1988 and have always had excellent service from Claus Nagy. He is honest, efficient and extremely knowledgeable. When the dealer was switched from Kundert to Prestige I stayed with prestige only because of Claus. He is a 5 star service manager More

Consistent and Efficient I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally sl I recently scheduled to bring my 2017 S90 into Prestige Volvo in Englewood to repair my o2 sensor. On the morning of my appointment, I accidentally slept late due to my phone failing overnight and not having my alarms to wake me. I rose in a panic and called Prestige to let them know that I was going to be late. I spoke to Stephanie, who assured me that everything would be fine and advised me to bring it in when I could and that they would hold a loaner car for me so that I wouldn't be car-less. When I brought the car in, I dealt with Jack Boyadjian. Jack is always happy, friendly, and helpful - no matter how busy they are. He took my car and handed me keys to a loaner in less than 5 minutes, and when I walked outside the loaner car was sitting outside the door, running, with the air conditioning on (it was hot that day), and a service member holding my door open for me. They knew I was in a rush and already behind on my day, and I was in and out in under 10 minutes. I was expecting the repair to take at least a full day. They called to tell me my car was ready to be picked up not even 4 hours later. I couldn't believe it. As always, I picked up the car and it was cleaned, repaired, and ready to go. Always 5-star service at Prestige. The staff is great, everyone is so helpful, and they know how to make you feel important from the minute you walk in the door. I wouldn't want to deal with any other service center. More