Prestige Volvo Cars Englewood

Volvo Englewood is keep ERAISING my GOOGLE REVIEW so I am posting here. WORST experience ever with Sales person JESUS. I don’t normally write reviews even when I had negative service or experience. I had ne posting here. WORST experience ever with Sales person JESUS. I don’t normally write reviews even when I had negative service or experience. I had never written a single review in my life. but I had very negative/uncomfortable experience with Sales person JESUS that I had to write reviews first time in my life. I visited the dealer Yesterday to lightly check on electric c40 vehicle because we needed 2nd car. Wife and I were considering tesla or some other brand’s electric vehicle. I’ve always liked volvo’s scandi design. So I visited the dealer to get some sense. I wanted to hear some specs and approximate leasing cost etcs. Casual questions ; I wanted to know approximate monthly payment (rough numbers like $$$-$$$ish per month, doesn't have to be exact) so that I can match and compare to my budget. I understand that it is difficult to tell the numbers unless we are on the table but what i simply wanted to know was ROUGH numbers for monthly. But he never was willing to give me the answer saying he don’t know and instead asking what kind of job i do. I MEAN Who ask those kind of question before we are on the table? I have never met sales person who ask what kind of job customer do even on contract process. (Was he prejudging that I look like whose not going to afford the car? Or prejudging I’m not serious customer just wasting his time, idk but God that was what i felt from his attitude. terrible experience ) The way he replying to my questions and asking back me questions, and the tonality of his question, i uncomfortably felt he was judging inside that I’m not a serious customer. And that made feel VERY VERY uncomfortable. Interested Customer can become Serious Customer by one good sales person. And that is how I purchased our family’s Car. Such a terrible experience with the judging attitude by Jesus. Later I talked with Sales person Jason (because I was uncomfortable with Jesus I asked concierge lady to introduce me other agent and she kindly did) and Jason was very Kind and provided me a good info that I wanted to know. I might visit back the dealer with my wife working with Jason. But the whole experience with Jesus was so uncomfortable experience that i might go to different location Volvo dealer or go with tesla. It is sad and shameful when customer can sense that sales person is pre-judging inside asking nonsense question trying to see if customer’s serious or not which he clearly was treating me like i’m just a guy whose not going to buy. Attitude clearly shows. Which i think is called VERY UNPROFESSIONAL. That is how I honestly felt at the end. I don’t know what he has to say if he sees this review, but with any reasons he comes up with it doesn’t change that it was TERRIBLE experience that’s for sure does not change. And that affects huge negativity on the whole impression of the dealership and the brand. Shame. More

A Very positive buying experience. Nice dealership, solid sales people and attentive to customer needs. Nice dealership, solid sales people and attentive to customer needs. More

Aldo was amazing! He did listen and got me exactly what I want and supported me at each stage of the process perfectly. He even came in on his day off to get everythin He did listen and got me exactly what I want and supported me at each stage of the process perfectly. He even came in on his day off to get everything prepared for me. Great experience! More

Jack was professional, efficient, and timely. He quickly returned my calls and kept me updated about the progress of my car. It was a pleasure doing business with him. He quickly returned my calls and kept me updated about the progress of my car. It was a pleasure doing business with him. More

Aldo was super responsive, polite and professional. It was a pleasure working with him. He was patient, helpful and committed to his sale. It was a pleasure working with him. He was patient, helpful and committed to his sale. More

Fantastic Car Buying Experience at Prestige Volvo Cars Englewood! I recently had the pleasure of purchasing a car from Prestige Volvo Cars Englewood and I couldn’t be happier with the experience. Sam, th Englewood! I recently had the pleasure of purchasing a car from Prestige Volvo Cars Englewood and I couldn’t be happier with the experience. Sam, the salesperson, was a true professional. His knowledge about the vehicles and his dedication to customer service made the entire process smooth and enjoyable. Sam was instrumental in helping me find the perfect car. His attention to detail and commitment to ensuring customer satisfaction is commendable. If you’re in the market for a car, I highly recommend Prestige Volvo Cars Englewood. Their team, especially Sam, will go the extra mile to make sure you have a great car buying experience. More

Excellent service - professional and courteous advisor and all other staff. Able to rectify the service in a relatively short period of time while I waited. and all other staff. Able to rectify the service in a relatively short period of time while I waited. More

Phenomenal! The sales with Aldi to the wonderful service where they picked up my car, did an oil change and dropped it back off before school got out! Thank yo The sales with Aldi to the wonderful service where they picked up my car, did an oil change and dropped it back off before school got out! Thank you! More

Mr. James Paek is the most attentive, knowledgeable, and diligent sales associate I've ever met and it is always a great pleasure to work with him. He really puts in a lot of time and effort to find the rig diligent sales associate I've ever met and it is always a great pleasure to work with him. He really puts in a lot of time and effort to find the right deal for you. Highly recommend this dealership and James to anyone looking for a hassle-free purchase/leasing experience! More

The team was friendly, timely and maintained communication throughout the entire process. I appreciate their help. communication throughout the entire process. I appreciate their help. More