Prestige Volkswagen of Stamford
Stamford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were very helpful in getting us in and getting the repairs done in a timely matter. repairs done in a timely matter. More
I have one small complaint. My last dealership confirmed if one was waiting or not for the car. It would be nice for you to do it as well instead of assuming the customer is sim My last dealership confirmed if one was waiting or not for the car. It would be nice for you to do it as well instead of assuming the customer is simply dropping off. Since I made an appointment it made no sense to me to have to say that am waiting for the car. More
Hey people at the dealership are knowledgeable but when I discovered the cost of doing an identical job at a gas station down the street cost $350 less I was pretty disappointed in your pricing structure discovered the cost of doing an identical job at a gas station down the street cost $350 less I was pretty disappointed in your pricing structure More
I went in for a standard oil change through the express service. When I got there they said they don't do express anymore and I would have to make an appointment. I made an appointment for the following da service. When I got there they said they don't do express anymore and I would have to make an appointment. I made an appointment for the following day and was told an oil change would take a couple hours. Then tried to get upsold on a service I didn't need. The real reason I will never be coming back to this service center is because while my car was getting serviced, I got a call that the technician wanted to replace my windshield wipers because they were old. Funny because I replaced them all the previous week. I get they are constantly trying to upsell, but that caused a loss of trust and I don't think when there is something actually wrong with my car they will tell me the truth instead of telling me a lie to get me to pay more. Ridiculous. More
Todd is a great salesperson, very knowledgeable which made it a seamless pleasure able experience. made it a seamless pleasure able experience. More
Poor customer service, poor communication skills, and fails to operate in a timely manner. Overall, I was not happy with how customers are treated which is why after many years I decided to not renew my fails to operate in a timely manner. Overall, I was not happy with how customers are treated which is why after many years I decided to not renew my lease with you guys. More
Great service. The car was clean and the body work was well done. Happy with the resultw The car was clean and the body work was well done. Happy with the resultw More
Fast and thorough Hi Rishi was thorough in his explanation of the repairs and any necessary quotes for additional work not under warranty. explanation of the repairs and any necessary quotes for additional work not under warranty. More