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Prestige Volkswagen of Stamford
Stamford, CT
1,499 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,499 reviews
Verified Customer
October 29, 2024
I brought the car in for three recalls. You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someo You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someone else to pick me up and drive me back and leaving me without a car for the day. More
by carney
Employees Worked With
I don't know
October 25, 2024
customer service and the mechanic doesn't know nothing for the cars i hope you change the stuff for the cars i hope you change the stuff More
by Kastriot_guncati
October 23, 2024
Excellent service overall. Shop technician was very knowledgeable and explained everything in a simple form for understanding. Shop technician was very knowledgeable and explained everything in a simple form for understanding. More
by RVG
Employees Worked With
Lilian was the advisors name. Dont remember the last name. The technician name was a female by de name of Odalis.
October 18, 2024
Customer service people very confrontational, rude. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. More
by kitty
Employees Worked With
Lillian Forbes
October 17, 2024
Pretty upset about the service. Brought the car in for a tachometer issue - was asked if I wanted a service on top of the diagnostic so I said sure. I expected a call about the diag Brought the car in for a tachometer issue - was asked if I wanted a service on top of the diagnostic so I said sure. I expected a call about the diagnostic before any work went into the car. But instead they did a $450 service on a car that had a major issue!! In total I was charged $859 to service a car that was now junk. They should always diagnose a car before doing a major service and ask the customer what they want to do to proceed! In top of that, everyone in the service department was rude. More
by Debstone
Employees Worked With
Lillian
October 17, 2024
Great and timely service, very friendly, highly knowledgeable workers. Very considerate and informative about the knowledge and recommendation for your car. knowledgeable workers. Very considerate and informative about the knowledge and recommendation for your car. More
by ctnyinsurance
Employees Worked With
Other Employees :
Jamie Jenkins
October 11, 2024
He was friendly and efficient! I will come here again for other issues. This was for a new tire on my VW Passat! I will come here again for other issues. This was for a new tire on my VW Passat! More
by FILMGUY1
Employees Worked With
October 11, 2024
Will was incredibly helpful throughout the entire car buying process, especially as a first time buyer. buying process, especially as a first time buyer. More
by mduffy41
Employees Worked With
