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Prestige Volkswagen of Stamford
Stamford, CT
1,553 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,553 reviews
July 09, 2015
Excellent service and support. The Service and Sales team are exceptional. As a long time loyal VW owner I have finally found a dealership that works for the customer. I traded-in m The Service and Sales team are exceptional. As a long time loyal VW owner I have finally found a dealership that works for the customer. I traded-in my GTI yesterday for a new Passat and the transition was flawless economical and timely. I know from my past two year experience with Prestige in Stamford that Service will be as good as it was when I owned my GTI. Thanks again. Ed More
by VW
Employees Worked With
Matthew Brickel, Eric Goldstein, Mark Warner, Jerry Ulbricht
July 08, 2015
Wonderful experience buying a pre-owned 2012 Jetta Franklin went above and beyond to help two complete beginners who just moved from NYC find the perfect pre-owned car. He is friendly and knowledgeable Franklin went above and beyond to help two complete beginners who just moved from NYC find the perfect pre-owned car. He is friendly and knowledgeable, he didn't rush us into anything and helped us make the right decision. We look forward to having our car serviced at this dealership and would recommend it in a heartbeat. More
by Angela
Employees Worked With
Franklin Charmevil
July 08, 2015
Best dealership experience ever I recently purchased a CPO VW Tiguan at Prestige Volkswagen of Stamford and this was hands-down the best car buying experience I've had. I am truly i I recently purchased a CPO VW Tiguan at Prestige Volkswagen of Stamford and this was hands-down the best car buying experience I've had. I am truly impressed with Prestige Volkswagen, especially Ann Roufs and Eric Goldstein. I can not say enough positive things about my experience. I have already recommended Prestige VW to my mother who is in the market for a vehicle and I will certainly return for future car purchases. My husband and I both drive VW's and we now consider Prestige our home for service and future sales. Thank you! More
by mgs012
Employees Worked With
Eric Goldstein, Ann Roufs
July 07, 2015
Great Experience Leasing a Passat Our recent visit to Prestige VW has been excellent. We worked with Charlie Donnelly to lease a Passat. He was well informed and thoroughly explained Our recent visit to Prestige VW has been excellent. We worked with Charlie Donnelly to lease a Passat. He was well informed and thoroughly explained the car and the sale information. We have bought or leased many cars from Prestige VW (formerly Riverbank VW) over the past 15 years and will continue to do so in the future. Eric Goldstein has always been around to guide us through the process. We have also been happy with the service department. More
by NewPassatOwner
Employees Worked With
Charlie Donnelly, Eric Goldstein
July 02, 2015
Best Service Rep Ever! We've been dealing at Volkswagen of Stamford for over 14 yrs but Jerry is the best service rep we've ever dealt with. He's friendly, intelligent, hel We've been dealing at Volkswagen of Stamford for over 14 yrs but Jerry is the best service rep we've ever dealt with. He's friendly, intelligent, helpful and tries his best to expedite the work so I don't have to wait any longer than necessary to get my car back. Thank you, Chabs More
by Chabs
Employees Worked With
Jerry Ulbricht
July 01, 2015
Prestige Volkswagen of Stamford - to the rescue! As a teacher, I wait all year for the first day of summer vacation. This year that day started with a flat tire. Prestige Volkswagen turned the situ As a teacher, I wait all year for the first day of summer vacation. This year that day started with a flat tire. Prestige Volkswagen turned the situation around by fixing my tire fast, processing the wheel and tire claim (special policy I purchased - you should too) so I didn't have to pay for it and got me out fast. On top of it all, they were friendly and very accommodating. Thanks to Prestige Volkswagen in Stamford my first day of summer vacation, even though it started with a flat tire, was still a great day! I have a lot of cars in my life and dealt with other Volkswagen dealerships in the area - they don't come any better than Prestige. If you are in the market for a car you should check them out. More
by mrichter2
Employees Worked With
Christina Strain, Jerry Ulbricht, Philip Demersky
June 26, 2015
Never serviced my car with a scheduled appointment Usually I don't bother writing reviews. But the rudeness and apathy of this dealership really annoyed me. I dropped off my car for a scheduled servic Usually I don't bother writing reviews. But the rudeness and apathy of this dealership really annoyed me. I dropped off my car for a scheduled service and recall repair at 11 am. At 4 pm, they called to say they were overbooked and never looked at my car. Barely an apology was offered, just asked when I wanted to reschedule. Horrible customer service and very inconsiderate of customers time. More
by Unhappy customer
Employees Worked With
Unsure of name
May 26, 2015
So helpful and friendly!!! My sales consultant, Franklin Charmevil, was so friendly and helpful. He really worked with us and showed us all of our options with no pushy car sale My sales consultant, Franklin Charmevil, was so friendly and helpful. He really worked with us and showed us all of our options with no pushy car salesman act. Truly a pleasure. We decided to buy the Tiguan fully loaded!! Love the car. The manager, Edward Schoonmaker, is not your typically car sales manager. Down to earth and genuine. Overall amazing experience! More
by AliciaH
Employees Worked With
Franklin Charmevil, Edward Schoonmaker
May 25, 2015
Tiguan Purchase Franklin Charmevil was amazing. Friendly polite and very knowledgable about the car. He was very patient with us and really worked hard to get us a de Franklin Charmevil was amazing. Friendly polite and very knowledgable about the car. He was very patient with us and really worked hard to get us a deal. The sales manager Edward Schoonmaker was amazing. Polite friendly and overall really great to deal. He really worked with us to get a great prize on the car. More
by Lpod22
Employees Worked With
Eric Goldstein, Franklin Charmevil, Edward Schoonmaker
May 24, 2015
A Fantastic Experience! From my first inquiry via the VW website, and the rapid and professional response from Prestige Volkswagen, I was comfortable to engage in conversatio From my first inquiry via the VW website, and the rapid and professional response from Prestige Volkswagen, I was comfortable to engage in conversations that led to delivery of a Beetle convertible about one week later. The Sales Manager (Ed), Salesperson (Ann), and Business Manager (Eric) were enthusiastic, competent, and a delight to work with. If you are seeking a painless and gratifying car buying experience, I would highly recommend Prestige Volkswagen of Stamford! More
by Michael S
Employees Worked With
Eric Goldstein, Edward Schoonmaker, Ann Roufs
