Prestige Volkswagen of Stamford

Simply the best!! This is my first time leasing a car, and i don't think i could have found a better car to start with than a VW. Even better, i don't think I could hav This is my first time leasing a car, and i don't think i could have found a better car to start with than a VW. Even better, i don't think I could have ever found a better person to go through this process than with Ann Roufs. From my first visit, Ann was so professional, kind and awesome. Always prompt to answer my calls and emails, and all of the questions that I had. I never felt pressured to get into a deal or never felt like looking at other places because Ann and the whole staff were always so kind, and made feel that I was at the right place. I don't think you could find many dealerships where not everything is about cars, but about you as well, and that is how I felt with Ann at prestige. Every single person that she introduced me to ( from finance to service) was always helpful. If you are looking to buy or lease a car, definitively check out prestige VW; you won't be disappointed!!! ohhh and don't forget to look for Ann, I promise you she is the best! More

Great car buying experience I recently purchased a 2015 Jetta SE and I can honestly state that this is the best VW dealer in the CT/ NY area! Our saleswoman Ann Roufs was quite I recently purchased a 2015 Jetta SE and I can honestly state that this is the best VW dealer in the CT/ NY area! Our saleswoman Ann Roufs was quite helpful and she is definitely one of the best that I have encountered. Ed Schoonmaker, the Sales Manager gave us a great deal and made the whole experience enjoyable. Ann helped us set up the bluetooth for three of our phones . Five stars for everyone at this dealership! More

Absolutely amazing Ann!! I wanted to share me experience with everyone because it was easy and amazing! The whole staff over at Prestige was super helpful and easy to deal wit I wanted to share me experience with everyone because it was easy and amazing! The whole staff over at Prestige was super helpful and easy to deal with. Ann is who i was able to buy my car from and she was over the top for me !! I bought my 2011 Tiguan in September and I have stayed in contact with Ann ever since. She has reached out plenty of times to check in on me and was there when i had any questions. Recently i had a mold issue in my car, i made one phone call to Ann to explain what i was experiencing in my car and they came to Long Island NY to get my car and fix it all for free (i have 2 year warranty) and give me a loaner in the mean time- NO HASSLE for me at all. I did not have to take off of work or anything... I will never go to another dealer because of the loyalty they have with there customers, i will forever be loyal to them. I would 100000 times recommend this dealer and especially Ann. Ed is the GM over there and he is super funny and easy to talk with about anything. Nothing but good things to say and can keep going on about them.! More

Dream team in action! Ann, Eric, and the team were wonderful throughout the entire process! No pressure, constructive comments, and personably fully addressing each and ev Ann, Eric, and the team were wonderful throughout the entire process! No pressure, constructive comments, and personably fully addressing each and every question raised by each family member made each of us feel like we were the most important customer, EVER! Additionally, Prestige's first price was fair eliminating the need to negotiate, as we complicated matters with a trade-in; however, their first price was exactly what two on-line sites showed was the targeted price (other dealers were significantly less). Consequently, I highly recommend Ann and Prestige to all. More

Lemon into Lemonade! I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lem I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lemon of the batch, I was stuck in a binding contract with no resolution in sight. Dealing with VW Customer Care took so long but in the interim, the help of Ann Roufs and Edward Schoonmaker made my experience more pleasant. Ann Roufs is amazing in Sales and has the best customer service attitude! Ed is diligent and great with following up, which I appreciate very much. With their help, I was finally able to get into a new lease for a bit more with more space in a new Passat. Being so close to the Holiday season, with many stresses and financial obligations, Eric Goldstein, the Finance Manager made it so simple to understand the logistics behind all the dollars, he took his time to answer all my questions and his friendly customer service made the whole process easier. Overall, I recommend Prestige VW in Stamford, CT. The customer service is outstanding! More

Trading in I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me to help me find the perfect car. Also I liked that everyone worked as a team to get me out the door quickly. More

Great salesman! I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the ca I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the car has been covered! Can't wait for my next VW More

NHall Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There wa Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There was no pressure to purchase then and there which made me very comfortable working with him. More

Simply the best! Recently I had to bring my Volkswagen in for service. Once again, Prestige Volkswagen of Stamford impressed me with their attention to detail and the Recently I had to bring my Volkswagen in for service. Once again, Prestige Volkswagen of Stamford impressed me with their attention to detail and their high level of customer service. I live in Fairfield and could get my car serviced at a dealership closer to my home. However, based on my experience with Prestige through the sales process and now service, I won't be going anywhere else. They are friendly, fast and kept me regularly updated about the status of my repair. In my opinion, they are simply the best! More

Great Experience! Everyone was so nice and helpful (and not pushy) that my daughter wanted to go back the next day! Ann Roufs was a very helpful salesperson, and she li Everyone was so nice and helpful (and not pushy) that my daughter wanted to go back the next day! Ann Roufs was a very helpful salesperson, and she listened to what I wanted rather than push me into a car of her choice. Overall, it was a terrific experience! More