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Prestige Volkswagen of Stamford
Stamford, CT
1,502 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,502 reviews
January 07, 2015
Best car dealership experience ever! I recently leased a 2015 Jetta SE and had the best experience working with Charley Donnelly and Ed Schoonmaker in Sales and Corey Jones from the Pre-O I recently leased a 2015 Jetta SE and had the best experience working with Charley Donnelly and Ed Schoonmaker in Sales and Corey Jones from the Pre-Owned dept. All of them were fantastic to work with! They made my trade-in and leasing experience the best that I've ever had. They were friendly, funny, knowledgeable, and so easy to work with. I am recommending Prestige to all of my friends and family! More
by emcgee
Employees Worked With
Edward Schoonmaker
January 06, 2015
Not like any other car-buying experience I've had! My family and I were in the market to replace two cars we owned with a new one (since we have three drivers and at the start of the process owned four My family and I were in the market to replace two cars we owned with a new one (since we have three drivers and at the start of the process owned four cars). This was going to be my vehicle to drive, and since I drove the Jeep we were hoping to replace, we had been looking at small SUV's (Subaru Crosstrek, Honda CRV, Toyota Rav-4, Mazda CX-5, Nissan Rogue, and Mitsubishi Outlander Sport) - simply because I felt I'd be more comfortable in another SUV than a "car." I work in Stamford, so I thought I'd just stop in to test-drive a Jetta purely because I knew they got great gas...and having driven a 2004 Jeep Grand Cherokee I was *very* ready for a fuel-efficient vehicle! The beginning of the drive was a little tense (for me), just getting used to the "car feel" - but it was not the big, drastic change I was expecting (having also driven my sister's Acura sedan a few times, which sits noticeably lower to the road), but Charley was an amazing salesperson. I hesitate to use the term "salesperson" because I never felt like I was being given a sales pitch - he actually sold me on the car because I could hear and sense his own genuine excitement about it. He owns a Jetta himself, and was able to describe the way the car drove in all its nuances in terms that I could understand, as someone who doesn't really understand vehicles in any complex way. His excitement about the Jetta was contagious, and I was hooked! Corey was great when we came back at helping me get a good idea of where lease numbers would fall with the two planned trade-ins, and when I brought my family back the next day to make a final decision, we ultimately went with the Jetta, when we'd been leaning the other way throughout the entire, month-long process. I actually came home after work and my test-drive and told my family that I'd just had the best customer service experience (for car-buying) yet - and I've worked in customer service for several years, so I'd like to think I understand the way that all works. It was just so wonderful to feel like I wasn't being pressured, or tricked, or anything negative at all - it was all positive vibes for my family and me at Prestige! I've had the car for a little less than a week now and I couldn't be happier, and I have Charley and Corey to thank, sincerely, for getting me into the car! More
by anb11788
Employees Worked With
Charley Donnelly
December 14, 2014
Simply the best!! This is my first time leasing a car, and i don't think i could have found a better car to start with than a VW. Even better, i don't think I could hav This is my first time leasing a car, and i don't think i could have found a better car to start with than a VW. Even better, i don't think I could have ever found a better person to go through this process than with Ann Roufs. From my first visit, Ann was so professional, kind and awesome. Always prompt to answer my calls and emails, and all of the questions that I had. I never felt pressured to get into a deal or never felt like looking at other places because Ann and the whole staff were always so kind, and made feel that I was at the right place. I don't think you could find many dealerships where not everything is about cars, but about you as well, and that is how I felt with Ann at prestige. Every single person that she introduced me to ( from finance to service) was always helpful. If you are looking to buy or lease a car, definitively check out prestige VW; you won't be disappointed!!! ohhh and don't forget to look for Ann, I promise you she is the best! More
by Pmbaz
Employees Worked With
Ann Roufs
December 13, 2014
Great car buying experience I recently purchased a 2015 Jetta SE and I can honestly state that this is the best VW dealer in the CT/ NY area! Our saleswoman Ann Roufs was quite I recently purchased a 2015 Jetta SE and I can honestly state that this is the best VW dealer in the CT/ NY area! Our saleswoman Ann Roufs was quite helpful and she is definitely one of the best that I have encountered. Ed Schoonmaker, the Sales Manager gave us a great deal and made the whole experience enjoyable. Ann helped us set up the bluetooth for three of our phones . Five stars for everyone at this dealership! More
by Sandor6
Employees Worked With
Edward Schoonmaker, Ann Roufs
December 10, 2014
Absolutely amazing Ann!! I wanted to share me experience with everyone because it was easy and amazing! The whole staff over at Prestige was super helpful and easy to deal wit I wanted to share me experience with everyone because it was easy and amazing! The whole staff over at Prestige was super helpful and easy to deal with. Ann is who i was able to buy my car from and she was over the top for me !! I bought my 2011 Tiguan in September and I have stayed in contact with Ann ever since. She has reached out plenty of times to check in on me and was there when i had any questions. Recently i had a mold issue in my car, i made one phone call to Ann to explain what i was experiencing in my car and they came to Long Island NY to get my car and fix it all for free (i have 2 year warranty) and give me a loaner in the mean time- NO HASSLE for me at all. I did not have to take off of work or anything... I will never go to another dealer because of the loyalty they have with there customers, i will forever be loyal to them. I would 100000 times recommend this dealer and especially Ann. Ed is the GM over there and he is super funny and easy to talk with about anything. Nothing but good things to say and can keep going on about them.! More
by Sbrett689
Employees Worked With
Ann Rofus, Eric Goldstein, Edward Schoonmaker, Ann Roufs
December 02, 2014
Dream team in action! Ann, Eric, and the team were wonderful throughout the entire process! No pressure, constructive comments, and personably fully addressing each and ev Ann, Eric, and the team were wonderful throughout the entire process! No pressure, constructive comments, and personably fully addressing each and every question raised by each family member made each of us feel like we were the most important customer, EVER! Additionally, Prestige's first price was fair eliminating the need to negotiate, as we complicated matters with a trade-in; however, their first price was exactly what two on-line sites showed was the targeted price (other dealers were significantly less). Consequently, I highly recommend Ann and Prestige to all. More
by johnlilly
Employees Worked With
Ann Roufs, Edward Schoonmaker, Ann Roufs
December 02, 2014
Lemon into Lemonade! I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lem I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lemon of the batch, I was stuck in a binding contract with no resolution in sight. Dealing with VW Customer Care took so long but in the interim, the help of Ann Roufs and Edward Schoonmaker made my experience more pleasant. Ann Roufs is amazing in Sales and has the best customer service attitude! Ed is diligent and great with following up, which I appreciate very much. With their help, I was finally able to get into a new lease for a bit more with more space in a new Passat. Being so close to the Holiday season, with many stresses and financial obligations, Eric Goldstein, the Finance Manager made it so simple to understand the logistics behind all the dollars, he took his time to answer all my questions and his friendly customer service made the whole process easier. Overall, I recommend Prestige VW in Stamford, CT. The customer service is outstanding! More
by AnnaM2014
Employees Worked With
Ann Roufs, Eric Goldstein, Edward Schoonmaker, Ann Roufs
December 01, 2014
Trading in I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me to help me find the perfect car. Also I liked that everyone worked as a team to get me out the door quickly. More
by SuzGolfer
Employees Worked With
plus 2 more salesmen that I did not get their names byt they made everything seemless
November 29, 2014
Great salesman! I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the ca I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the car has been covered! Can't wait for my next VW More
by Jkbien823
November 29, 2014
NHall Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There wa Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There was no pressure to purchase then and there which made me very comfortable working with him. More
by NHall6914
Employees Worked With
Eric Goldstein, Sam Curcio
