Prestige Volkswagen of Stamford

Lemon into Lemonade! I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lem I was experiencing difficult issues with my first leased Jetta that was barely a year old! Stating the obvious that I was the lucky pick for a bad lemon of the batch, I was stuck in a binding contract with no resolution in sight. Dealing with VW Customer Care took so long but in the interim, the help of Ann Roufs and Edward Schoonmaker made my experience more pleasant. Ann Roufs is amazing in Sales and has the best customer service attitude! Ed is diligent and great with following up, which I appreciate very much. With their help, I was finally able to get into a new lease for a bit more with more space in a new Passat. Being so close to the Holiday season, with many stresses and financial obligations, Eric Goldstein, the Finance Manager made it so simple to understand the logistics behind all the dollars, he took his time to answer all my questions and his friendly customer service made the whole process easier. Overall, I recommend Prestige VW in Stamford, CT. The customer service is outstanding! More

Trading in I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me I had to turn in a lease and pick a new car. everyone could not have been more helpful. I felt like the salesman listened to what was important to me to help me find the perfect car. Also I liked that everyone worked as a team to get me out the door quickly. More

Great salesman! I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the ca I had the best experience with my salesman! My purchase was seamless and with my warranty tgat he recommended every little thing since I bought the car has been covered! Can't wait for my next VW More

NHall Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There wa Sal was the best sale man that I have ever had the pleasure to work with. Any inquiries that I had about the car he explained all features. There was no pressure to purchase then and there which made me very comfortable working with him. More

Simply the best! Recently I had to bring my Volkswagen in for service. Once again, Prestige Volkswagen of Stamford impressed me with their attention to detail and the Recently I had to bring my Volkswagen in for service. Once again, Prestige Volkswagen of Stamford impressed me with their attention to detail and their high level of customer service. I live in Fairfield and could get my car serviced at a dealership closer to my home. However, based on my experience with Prestige through the sales process and now service, I won't be going anywhere else. They are friendly, fast and kept me regularly updated about the status of my repair. In my opinion, they are simply the best! More

Great Experience! Everyone was so nice and helpful (and not pushy) that my daughter wanted to go back the next day! Ann Roufs was a very helpful salesperson, and she li Everyone was so nice and helpful (and not pushy) that my daughter wanted to go back the next day! Ann Roufs was a very helpful salesperson, and she listened to what I wanted rather than push me into a car of her choice. Overall, it was a terrific experience! More

Ann Roufs is a true delight to work with Our Passat is the second car we have leased from VW and I normally do not write reviews, but need to let everyone know what an excellent experience we Our Passat is the second car we have leased from VW and I normally do not write reviews, but need to let everyone know what an excellent experience we had with Ann and Prestige VW in general. Ann listened very carefully to our needs and and the type of car we were looking for and delivered in every way possible. She was very kind and even helped to keep our toddler entertained while we went through the process. She was very straightforward with no sales pitches, just worked very hard to get us exactly what we needed. We will absolutely be visiting Ann again when this lease is up. I would be remiss if I did not also mention that after having dealt with other VW dealerships in the NY area, how far and away Prestige blows the others out of the water. The showroom was clean, there was plenty of staff- all helpful and kind. They even fed us lunch, gave our toddler crayons and a t-shirt!! From the moment we walked in and were greeted by Ed, to the minute we left with our new car, we were treated respectfully, kindly, and the staff all went out of their way to provide a very pleasant experience. More

Easy to work with Derrick was an absolute delight to work with. He is knowledgeable, quick to respond and professional. He made the car buying experience quick and ea Derrick was an absolute delight to work with. He is knowledgeable, quick to respond and professional. He made the car buying experience quick and easy. He is an excellent resource. More

michael dorval I am a new yorker who did his homework and was ready to haggle, I could not use any ammo. The salesman mentioned above checked the current price only I am a new yorker who did his homework and was ready to haggle, I could not use any ammo. The salesman mentioned above checked the current price only to inform me that it had dropped 520 dollars, before I said a thing.not to mention for a similar vehicle every other dealer had was at least 1600-2000 dollars more.nothing to haggle over. This dealership even picked me up at the bridgeport ferry and paid for a second remote key.derrick and his co-workers were very friendly and professional, no pressure , nothing shady.worth the trip, and I will buy there again More

A good car buying experience this is the 2nd car we've purchased from Derrick since last summer. The dealership and Derrick seemed very relaxed, friendly, knowledgeable and sincer this is the 2nd car we've purchased from Derrick since last summer. The dealership and Derrick seemed very relaxed, friendly, knowledgeable and sincere. Derrick did a great job in showing us all the cars that met our requirements and Derrick spent time with us and explained each car's features until we found the ideal car for our daughter. Derrick was very easy to deal with and I would go back to him again and he is an excellent ambassador for your dealership and the Volkswagen brand. More