Prestige Volkswagen of Stamford

Good Customer service. My recently bought VW CC 2010 had issues and it showed engine lights with diagnosis codes for Cylinder misfire on multiple cylinders. Jerry has been My recently bought VW CC 2010 had issues and it showed engine lights with diagnosis codes for Cylinder misfire on multiple cylinders. Jerry has been great with offering solutions and getting it fixed on time. Even when I had some minor issues with the car the next morning he had helped in getting it diagnosed quickly. He has provided excellent customer service. More

Worth the trip from Westchester! Prestige Volkswagen of Stamford was by far the best experience I’ve ever had when buying a car. Everyone there was so professional, warm and willing Prestige Volkswagen of Stamford was by far the best experience I’ve ever had when buying a car. Everyone there was so professional, warm and willing to address any issue or question I had. Their used car department was amazing and the sales people were very personal and great to deal with. They were also incredible flexible and honest. I couldn’t have asked for a more positive experience, and I would definitely recommend them and go back. It was even worth the drive from Westchester! Our sales person: Ann Roufs was such a pleasure to deal with! More

First Class Purchased a 2015 Golf TSI. From the moment we entered the dealership for the first time through finalizing the paperwork, the service from Alex, Edwar Purchased a 2015 Golf TSI. From the moment we entered the dealership for the first time through finalizing the paperwork, the service from Alex, Edward and Eric was completely first class. Everyone was friendly and courteous and there were none of those games played by other dealers. Alex J (sales consultant) was patient with us as we went for a long test drive and then couldn't decide on a color. He had two vehicles brought to the lot and gave us all the time we needed to make a decision. He answered all of our questions and was very knowledgeable about the product. Edward S (the sales manager) was incredibly fair and honest in our negotiations and we were very pleased with the final terms and conditions. Eric G (finance manager) was efficient and professional as we completed the transaction paperwork. All in all an outstanding car buying experience (actually one that exceeded our expectations) from a terrific team at Prestige VW of Stamford. More

Awesome car buying experience Turned in a leased GTI to buy a certified used Jetta Wagen. Ann Roufs my sales consultant was friendly, courteous, knowledgeable, patient and service Turned in a leased GTI to buy a certified used Jetta Wagen. Ann Roufs my sales consultant was friendly, courteous, knowledgeable, patient and service oriented. It made the difference between me choosing to buy a vehicle at Prestige rather than buying somewhere else. Corey Jones also added to this great experience. Thank you and look forward to getting my new car serviced at Prestige! More

Best car dealership experience ever! I recently leased a 2015 Jetta SE and had the best experience working with Charley Donnelly and Ed Schoonmaker in Sales and Corey Jones from the Pre-O I recently leased a 2015 Jetta SE and had the best experience working with Charley Donnelly and Ed Schoonmaker in Sales and Corey Jones from the Pre-Owned dept. All of them were fantastic to work with! They made my trade-in and leasing experience the best that I've ever had. They were friendly, funny, knowledgeable, and so easy to work with. I am recommending Prestige to all of my friends and family! More

Not like any other car-buying experience I've had! My family and I were in the market to replace two cars we owned with a new one (since we have three drivers and at the start of the process owned four My family and I were in the market to replace two cars we owned with a new one (since we have three drivers and at the start of the process owned four cars). This was going to be my vehicle to drive, and since I drove the Jeep we were hoping to replace, we had been looking at small SUV's (Subaru Crosstrek, Honda CRV, Toyota Rav-4, Mazda CX-5, Nissan Rogue, and Mitsubishi Outlander Sport) - simply because I felt I'd be more comfortable in another SUV than a "car." I work in Stamford, so I thought I'd just stop in to test-drive a Jetta purely because I knew they got great gas...and having driven a 2004 Jeep Grand Cherokee I was *very* ready for a fuel-efficient vehicle! The beginning of the drive was a little tense (for me), just getting used to the "car feel" - but it was not the big, drastic change I was expecting (having also driven my sister's Acura sedan a few times, which sits noticeably lower to the road), but Charley was an amazing salesperson. I hesitate to use the term "salesperson" because I never felt like I was being given a sales pitch - he actually sold me on the car because I could hear and sense his own genuine excitement about it. He owns a Jetta himself, and was able to describe the way the car drove in all its nuances in terms that I could understand, as someone who doesn't really understand vehicles in any complex way. His excitement about the Jetta was contagious, and I was hooked! Corey was great when we came back at helping me get a good idea of where lease numbers would fall with the two planned trade-ins, and when I brought my family back the next day to make a final decision, we ultimately went with the Jetta, when we'd been leaning the other way throughout the entire, month-long process. I actually came home after work and my test-drive and told my family that I'd just had the best customer service experience (for car-buying) yet - and I've worked in customer service for several years, so I'd like to think I understand the way that all works. It was just so wonderful to feel like I wasn't being pressured, or tricked, or anything negative at all - it was all positive vibes for my family and me at Prestige! I've had the car for a little less than a week now and I couldn't be happier, and I have Charley and Corey to thank, sincerely, for getting me into the car! More