Prestige Volkswagen of Stamford

Excellent experience We worked with Charley Donnelly to get a third car for our family. Charley took great care of us and we had a fantastic experience and love the car. We worked with Charley Donnelly to get a third car for our family. Charley took great care of us and we had a fantastic experience and love the car. More

My First New Car After doing some research on VW, I decided to set up a test drive at the nearest dealer to me, which happened to be Prestige. Franklin emailed me and After doing some research on VW, I decided to set up a test drive at the nearest dealer to me, which happened to be Prestige. Franklin emailed me and we set up a time for me to come in. Not only did he let me test drive FOUR different vehicles to see the difference between diesel and gas, I ended up test driving the 2015 GTI as well because it caught my eye in the lot. I knew at that time I wasn't able to walk away with a new car but after they gave me back information about my credit, I told Franklin not to worry- I'd be back! Sure enough, VW America followed through with a phone call about a month later and Prestige ended up contacting me, so I explained how my financial situation had change and went in to do the credit application. Franklin got me to apply for a 2016 GTI because he knew what I really wanted in a car and what I wanted in a 2015 wasn't really available anymore. He and Ed went to depths to help me get the best deal possible for my lease and one week later I was driving off the lot in my beautiful new GTI. This was my first time EVER dealing with a dealership, getting a new car, getting a lease and I feel so grateful for the wonderful experience I had. I felt very catered to and like I was treated with respect... even down to Eric explaining everything about my package options and the lease for me. Thank you all SO much. More

Amazing-- wouldn't go anywhere else. Ask for Franklin C. Absolutely great. From the experience to the actual car I ended up with, I couldn't be happier. This is the third car that we've purchased from Fran Absolutely great. From the experience to the actual car I ended up with, I couldn't be happier. This is the third car that we've purchased from Franklin Charmevil in 1 year and he's been a pleasure throughout all 3 experiences. Not to mention he always gets us the best car at the best price. Have already recommended him to many of my friends. More

2016 Golf R I wanted a hard to get car and have very little spare time. I called three dealerships to see if they could order the car for me and in turn charge m I wanted a hard to get car and have very little spare time. I called three dealerships to see if they could order the car for me and in turn charge my credit card a $1,000.00. The first dealership, Teddy Volkswagen, put me on the phone with a young lady who despite working at a Volkswagen dealership, had never heard of the car I desired and kept trying to sell me a GTI. I explained to her I wanted a Golf R, but she would not relent and to this day continues to e-mail me that she has a golf GTI just for me, the only problem is I don't want that car. The second dealership refused to order the car for me over the phone and informed me that I must come to the dealership to accomplish same. I have more than once ordered cars over the phone, why in 2015 does ordering a car require a face to face meeting. Moreover, it is clear he had zero consideration for my time, if he wanted to meet me so much, why didn't he come to my office? Lastly I called Prestige Volkswagen, got on the phone with Mark Warner and in all of five minutes he ordered the car for me. Thereafter, I met with him to discuss and show him the car I planned on trading in. Thereafter, I went to the dealership and within a short time drove him with my new car. This alone would have made it a great experience, but they showed integrity as well as respect for my time. As I noted earlier the car I sought was hard to come by, people wait for months and months to get them (don't know why Volkswagen doesn't make more, but that is a different story). In fact they ordered the car for me without even taking the $1,000.00 deposit. I found this incredible that while taking a deposit was not enough for other dealerships, Prestige ordered me the car without even taking money from me. This clearly shows the difference in the treatment and consideration of their respective customers. It only gets better, numerous dealerships know that the Golf R is very desirable and hard to get, so some charge a hefty premium over MSRP to their customers and I was fully prepared for Prestige to try this. They did nothing of the sort, rather they combined honesty along with consideration and charged me the MSRP, which for this particular model is very fair. I have nothing but exemplary comments about Prestige's sales, its unfortunate that I went into this with negative expectations, due to my dealings with the other dealerships. More

Amazing experience buying a 2015 Jetta I have bought many cars, and have visited several dealerships through the years. But Prestige Volkswagen in Stamford was by far one of the best buying I have bought many cars, and have visited several dealerships through the years. But Prestige Volkswagen in Stamford was by far one of the best buying experiences I have had. I have never been to a dealership where all the staff are exceptionally friendly and accommodating, not once did they push for the hard sale (like so many sales folks do) but instead worked with me to get a great deal. Everyone I dealt with from the service manager, sales person and the finance manager were nothing short of excellent. They made buying the car a breeze and an actual pleasurable experience, I would highly recommend buying your VW from Prestige in Stamford. More

Excellent service and support. The Service and Sales team are exceptional. As a long time loyal VW owner I have finally found a dealership that works for the customer. I traded-in m The Service and Sales team are exceptional. As a long time loyal VW owner I have finally found a dealership that works for the customer. I traded-in my GTI yesterday for a new Passat and the transition was flawless economical and timely. I know from my past two year experience with Prestige in Stamford that Service will be as good as it was when I owned my GTI. Thanks again. Ed More

Wonderful experience buying a pre-owned 2012 Jetta Franklin went above and beyond to help two complete beginners who just moved from NYC find the perfect pre-owned car. He is friendly and knowledgeable Franklin went above and beyond to help two complete beginners who just moved from NYC find the perfect pre-owned car. He is friendly and knowledgeable, he didn't rush us into anything and helped us make the right decision. We look forward to having our car serviced at this dealership and would recommend it in a heartbeat. More

Best dealership experience ever I recently purchased a CPO VW Tiguan at Prestige Volkswagen of Stamford and this was hands-down the best car buying experience I've had. I am truly i I recently purchased a CPO VW Tiguan at Prestige Volkswagen of Stamford and this was hands-down the best car buying experience I've had. I am truly impressed with Prestige Volkswagen, especially Ann Roufs and Eric Goldstein. I can not say enough positive things about my experience. I have already recommended Prestige VW to my mother who is in the market for a vehicle and I will certainly return for future car purchases. My husband and I both drive VW's and we now consider Prestige our home for service and future sales. Thank you! More

Great Experience Leasing a Passat Our recent visit to Prestige VW has been excellent. We worked with Charlie Donnelly to lease a Passat. He was well informed and thoroughly explained Our recent visit to Prestige VW has been excellent. We worked with Charlie Donnelly to lease a Passat. He was well informed and thoroughly explained the car and the sale information. We have bought or leased many cars from Prestige VW (formerly Riverbank VW) over the past 15 years and will continue to do so in the future. Eric Goldstein has always been around to guide us through the process. We have also been happy with the service department. More