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Prestige Volkswagen of Stamford
Stamford, CT
1,496 Reviews
At Prestige volkswagen of Stamford, our message is simple: "We love what we do!" It speaks to you from the comfort of our showroom. You feel it in the knowledge of our sales staff. You see it in the principals of our service professionals. Pride in Performance...Passion in Excellence. “We love what we do!” isn't just an expression at Prestige Volkswagen of Stamford, it's our way of life.
Stop in and feel the difference at Prestige Volkswagen of Stamford. We'd love to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,496 reviews
August 04, 2018
Great experience! I’ve visited several other Volkswagen dealerships before I came to Prestige VW of Stamford. I can definitely feel that the sales agent is more patient I’ve visited several other Volkswagen dealerships before I came to Prestige VW of Stamford. I can definitely feel that the sales agent is more patient, more professional and really stands in the shoe of customers when reviewing various buying options. Moreover, the final number is quite reasonable. I would recommend this dealership to my friends if they want to buy VW models. More
by RabbitJane
Employees Worked With
Joseph Rodriguez
August 02, 2018
Great experience I've always hated shopping for a new car, largely because of the amount of BS fed to me by salespeople. My experience at Prestige was the opposite. I've always hated shopping for a new car, largely because of the amount of BS fed to me by salespeople. My experience at Prestige was the opposite. Joe Rodriguez was fantastic. He gave me all of the info I needed to make a decision and nothing more. He was friendly and helpful but not overbearing. I looked at a number of different cars and dealerships, and declined to buy something else based solely on the fact that the customer service was terrible. More
by df
Employees Worked With
Joseph Rodriguez, John Dembeck, Howard Luna
August 01, 2018
Purchase Todd is a very knowledgeable and did a great job highlighting what separates Volkswagen from its peers. Howard was great to deal with as well. Todd is a very knowledgeable and did a great job highlighting what separates Volkswagen from its peers. Howard was great to deal with as well. More
by VWCusty
August 01, 2018
New Touareg Purchase I was extremely pleased with my experience at Prestige Dealership. I had been serviced my VW in the past at this dealership but did not purchased any I was extremely pleased with my experience at Prestige Dealership. I had been serviced my VW in the past at this dealership but did not purchased any vehicle at that time. On Saturday August 28 I walked in and got out with a new VW Touareg in less than 20 minutes. It was a exceptional service that i had never experience in any other place. Even got a free tank of Diesel . I will be back for the 10000 miles service and , maybe for the new Arteon that will be released . I am sold to VW . More
by radunegru
August 01, 2018
Always professional, friendly and efficient. Todd is always a good person to talk to and he is knowledgeable in every car we viewed. His demeanor and professionalism is a pleasure to work with an Todd is always a good person to talk to and he is knowledgeable in every car we viewed. His demeanor and professionalism is a pleasure to work with and when I’m ready to purchase, he’s my first call More
by VHP
Employees Worked With
July 31, 2018
Happy Customer This was my first experience with Prestige Volkswagen and I walked away a happy customer. Garrett was easy to work with: no slick sales gimmicks, no a This was my first experience with Prestige Volkswagen and I walked away a happy customer. Garrett was easy to work with: no slick sales gimmicks, no attempts at manipulative ploys. Just great, accommodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. I would recommend anyone buying a VW to go here. More
by LauraD
Employees Worked With
Jan Tapia, Garett Fultz
July 30, 2018
Purchase Sales manager Chip helped me out with a new Touareg. Great service and very friendly. I found the employees to be very patient and knowledgeable about Sales manager Chip helped me out with a new Touareg. Great service and very friendly. I found the employees to be very patient and knowledgeable about all aspects of the car. Todd was also very nice and helpful. I recommend this dealership to anyone looking for a new or preowned car. More
by DanNegru
Employees Worked With
Other Employees :
John Dembeck, Chip Popa, Jan Tapia, Howard Luna
July 29, 2018
Awesome customer service I had an awesome customer experience at Prestige VW of Stamford. I like to thank Anna, Howard and Jan. They made the purchase of my new car go smooth. I had an awesome customer experience at Prestige VW of Stamford. I like to thank Anna, Howard and Jan. They made the purchase of my new car go smooth. Thanks for welcoming me into the VW family. You guys rock!!! I highly recommend this place. More
by Tanya E.
Employees Worked With
Anna Kurbatova, Jan Tapia, Howard Luna
July 28, 2018
Great Service Anna was very knowledgeable about the vehicle and was sure to show us the key features. She did her best to ensure what got everything we needed for a Anna was very knowledgeable about the vehicle and was sure to show us the key features. She did her best to ensure what got everything we needed for a good deal. She went above and beyond. Very satisfied with our customer service. More
by Emily86
Employees Worked With
Anna Kurbatova
July 27, 2018
UNBELIEVABLE First let me say Michael Ruggerio is an asset to this dealership. He’s kind and very helpful. On the other hand Jamie Jenkins is NOT. I leased my 2018 First let me say Michael Ruggerio is an asset to this dealership. He’s kind and very helpful. On the other hand Jamie Jenkins is NOT. I leased my 2018 Atlas in November 2017. It has been in three times for a total of 74 days, yup 74 days, you read that correctly. Brand new car and the check engine light comes on and the mechanics can’t figure out how to fix it or know what’s really wrong. That being said, when I leased the car I told the salesman Matthew (who has been helpful during this) that I need a loaner car when the car goes in for service as I have a sales job and drive all day and I have 2 small kids, one that still is in a car seat. He said of course that will not be a problem. Oh it is been nothing but a problem. When I first got the car in November the check engine light came on in December, i called for an appt and a loaner. At that time the remote start didn’t work (still doesn’t) as well as the check engine light being on. So i schedule an appointment and the earliest with a loaner was January. Hmmm, ok. The day before that appointment i got a call from Donna telling me there was no loaner to give me. I flipped and said i have a brand new car with the check engine light on and you dont have a loaner for me?????????? I called Matthew and he got me a loaner. Thank you Matthew. Then the check engine light comes back on in April. I get a loaner, its a 2017 Tigean and its small. I ask for a bigger loaner and i was told that’s all they have. I was in the for 37 days. Got the car back June 1 and the car went back in June 19th, check engine light again. This is when this gets really good, so this time I get a Passat. On July 3rd I receive a call from Jaime Jenkins telling me they need the loaner back and how soon can I bring the car back, and she will give me another car. I said ok and drove it over later that day. She gives me a JETTA. I say wait what????? I have 2 kids and I am in sales and use every inche of my car that’s why i leased an atlas because it has 3 rows and it’s huge She said i can call after the holiday and if she has something else she will give it to me. That Saturday i had to have 3 kids in the back seat 2 of which needed car seats and i had to chose which kid needed a car seat more because I COULD NOT FIT 3 KIDS WITH 2 CAR SEATS IN A JETTA!!!!!!!!!!!! I called Jaime first thing Monday morning and was told she didn’t have any other car to give me. I was livid, i called Matthew and he told me to come in later that day and i got another passet. And he told me that Jaime would call me once another atlas or Tigean came back into the dealer so I can get a bigger loaner. You know where this is going right?????? Never heard from Jaime. Shocking right?? I know!!! Picked up my car today, 35 days in the passet and a total of 72 days in 2 cars that cost fractions less from what i leased and WHAT I WAS STILL PAYING FOR. I was miserable and so were my kids. This has been the worse experience of my entire life dealing with any car and dealership. I never even knew that in 2018 a car would be unfixable for 72 days. Unbelievable really. Jaime is terrible but maybe her bosses don’t talk to her to realize this? or maybe they just sit in their office all day long because to come out and deal with customers like myself that have had a brand new car in service for 72 days i guess what can they say??? Except maybe GIVE ME A COMPARABLE LOANER THAT I PAY FOR NOT A PASSET OR JETTA and maybe apologize for their front desk help being beyond terrible. Again Michael and Matthew are very helpful. More
by Lemon
Employees Worked With
Jamie Jenkins, Dona Gayle, Michael Ruggerio
