Prestige Volkswagen of Stamford

The worst of the worst . One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessorie One of the worst service dealerships of all time . My father took his new VW for a service special that they advertised for installation of accessories . When he got there the receptionist was unable to find his paper work, then quoted him a higher price for the installation. Finally after some back and fourth she finally checked the website and would “honor” the web price . The horror story didn’t end there . The mudflap installation took 4 hours. Now we are all familiar with where the mudflaps are located; it’s in the wheel well. Well for some reason the techs thought it was needed to go into the trunk and rifle through my fathers stuff. When we got the car back, the first aid kit had been gone through, the cargo net was disconnected , and overall a mess . Why would you need to go into the trunk for a mudflap installation? Oh and btw this took 4 hours . It’s a good thing we waited so they didn’t joy ride in the car . Overall a very terrible experience . One would think that for servicing a brand new car valued at over 40k they’d do a good job. But they are sneaky and can’t be trusted . STAY FAR AWAY. Zero stars awarded if that’s possible . More

Wonderful car buying experience..staff is beyond fantastic!! Thank you for making this the best car buying experience ever!! I’m so appreciative for Todd and Matt..they went above and beyond for us to get our ca Thank you for making this the best car buying experience ever!! I’m so appreciative for Todd and Matt..they went above and beyond for us to get our car. Superior staff. Highly recommend Prestige VW of Stamford. More

Small but solid The dealership is small but the sales team was very knowledgeable and responsive. Honored my true car discount. Transparent in pricing and process. Be The dealership is small but the sales team was very knowledgeable and responsive. Honored my true car discount. Transparent in pricing and process. Being part of Prestige in NJ, they were also able to access additional inventory not on the lot and get me the car I was looking for in a few days. Made my 1 yr service appointment on the spot; would be great to get an email confirmation for that (possible area for improvement). All around happy with the new car. More

Review for 2016 Passat purchase Super happy with my new VW Passat! Robert made the entire process very easy and helped me choose a car that best suited my needs. He was very responsi Super happy with my new VW Passat! Robert made the entire process very easy and helped me choose a car that best suited my needs. He was very responsive to any questions and concerns I had. Would definitely recommend! More

Wonderful experience I have not had a smoother transaction with all of my years buying a car! It was easy from start to finish with an amazing sales consultant, Todd! Tha I have not had a smoother transaction with all of my years buying a car! It was easy from start to finish with an amazing sales consultant, Todd! Thanks so much Prestige! More

Excellent service! Excellent customer service! It has been the best deal I was offered and more. Everyone had been helpful and understanding of my needs and wants. They Excellent customer service! It has been the best deal I was offered and more. Everyone had been helpful and understanding of my needs and wants. They listened and offered suggestions. More

2013 vw passat Miguel was helpful and friendly and his " can do" kind of attitude is refreshing. although the internet has leveled the playing field with regard to Miguel was helpful and friendly and his " can do" kind of attitude is refreshing. although the internet has leveled the playing field with regard to price you still need a salesperson to point out ideas, make suggestions and read between the lines of the customers wishes. i can only recommend Miguel from that perspective More

Exceptional Service Robert is so good in giving excellent customer service. He always makes sure he can accomodate us, rain or shine. 🙂 keep up the good work and more ha Robert is so good in giving excellent customer service. He always makes sure he can accomodate us, rain or shine. 🙂 keep up the good work and more happy customers to come! More

Miguel was Fantastic!! Pleasure doing business here! Fast, professional, polite and an easy trade in for my lease! Miguel was an absolute pleasure and very organized and kept to his word always. He eve Fast, professional, polite and an easy trade in for my lease! Miguel was an absolute pleasure and very organized and kept to his word always. He even came in to deliver the car on his day off because it was my day off!! Matthew the finance man was also just as professional and organized and got me out in record time!!!! I was beyond happy!!!!!!!!!!!!! More

Painless no bs and honest I dealt with Ramon Bentley. He was courteous without being pushy, honest without appearing insincere and put my needs above all else. Many car dealers I dealt with Ramon Bentley. He was courteous without being pushy, honest without appearing insincere and put my needs above all else. Many car dealers are just terrible to deal with and the salespeople work for little commission. Ramon was relatively new to the dealership but he was clearly not new to dealing with clients in a respect effective and efficient manner. Victoria was very pleasant to chat to also. More