Prestige Toyota of Ramsey - Service Center

I brought my 2017 Tacoma in to have clutch assessed for wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywh wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywheel (all unseen). He also looked over entire car for things they could “fix or replace”. Then quoted me over $9,000.00 for clutch assembly (new parts for top of line heavy duty upgrade including flywheel, plate, disk, plus bearings, seals hydraulic line is less than $1000). A clutch replacement (I’ve done half a dozen in my life in my driveway before I became disabled) takes 2-4 hours. So that’s 2 to 4 thousand an hour Prestige was going to charge me! Plus they offered to fix all the stuff they apparently spent the time they said they’d spend assessing my clutch disk ( $200) for another 2500. This place is a rip off preying upon people who don’t know better. Avoid like the plague. More

It was a fast service and I was kept in the know about all work that my car needed. all work that my car needed. More

The best nice peoples nice location very clean d they are fast and I’m so happy fast and I’m so happy More

Jeff was very through with explaining and also followed up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. More

Great communication and took the time to review all recommended service recommendations. Updates on vehicle progress were fantastic recommended service recommendations. Updates on vehicle progress were fantastic More

Everyone is friendly. The waiting area is clean and has coffee and water. The shuttle is a big plus The waiting area is clean and has coffee and water. The shuttle is a big plus More

The people there were nice and friendly and helpful. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. More

The service was complete but the message on the dashboard that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not com that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not complete. The maintenance is still pending. More

You did a great job. We are very appreciated. I’ll come back again. Thank you. We are very appreciated. I’ll come back again. Thank you. More

Jeffrey is the best - always communicative and extremely helpful ! The consummate professional - glad to be his customer helpful ! The consummate professional - glad to be his customer More