Prestige Toyota of Ramsey - Service Center

Very pleased with my service! Caroline is an amazing asset to Prestige Toyota. She always makes me feel like family and very honest! Caroline is an amazing asset to Prestige Toyota. She always makes me feel like family and very honest! More

The service representative was helpful and professional and provided a good recommendation for service options. and provided a good recommendation for service options. More

Warm and friendly team that’s professional and courteous gave me status updates while I was waiting gave me status updates while I was waiting More

Fast service and great drop off and pick up shuttle service to any restaurant or store near while waiting for my vehicle to be finished service to any restaurant or store near while waiting for my vehicle to be finished More

Wayne was great. Knew his stuff. Very helpful. I will call Wayne for my next appointment. Knew his stuff. Very helpful. I will call Wayne for my next appointment. More

Elena was terrific. She was on top of my service and the adjustments I made while I was there. She was on top of my service and the adjustments I made while I was there. More

Fantastic customer service! I took my car in for my regular servicing but I did have one issue with my phone connection with my car. The service manager called me and updated me I took my car in for my regular servicing but I did have one issue with my phone connection with my car. The service manager called me and updated me at every stage as they fixed my car. They clearly told me the charges. I was happy with the service preformed More

Not a big fan of service here. Why does my driver seat need to be moved ? I set them to my needs and this car doesn’t have memory seats. I also asked service based on what my sa Why does my driver seat need to be moved ? I set them to my needs and this car doesn’t have memory seats. I also asked service based on what my salesman said at time of purchase to put on wheel locks. I purchased at parts dept here. When I called service they said it will cost me 65 dollars to put them on. That’s great to take advantage of a customer who purchased a new car and even his own wheel locks. I went to a different Toyota near me and they did it for free! Way to go prestige! More

dealer did a good job with the help of wayne. thanks wayne! keep it up! thanks wayne! keep it up! More

Had a poor experience buying a car at this dealership from my initial contact to finally receiving the ownership document. There is a major lack of communication between people and departments that work from my initial contact to finally receiving the ownership document. There is a major lack of communication between people and departments that work at this dealership. Communicating with the dealership was also an absolute mess, it was hard to reach anyone in the finance department or the DMV clerk, countless voicemails and emails were sent with no response. I paid for temp tags and never received one for > 60 days since purchase before the finally paperwork got to me. Maybe I'm a wild card and my purchase experience was just an unlucky one, but I hope someone learns something from experience. More