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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,112 Reviews

3,112 Reviews of Prestige Toyota of Ramsey - Service Center

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September 02, 2023

The staff was nice and greatly took care of me. Over the phone for appointment, I heard the maintenance time would take 2 hrs at the lngest. The same time the staff told me on that day ended up w More

by Naru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Sep 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department. We are so glad that our team was able to help with your needs.

September 02, 2023

Awesome dealership with friendly and professional staff. I highly recommend this dealership for sales, service and parts. More

by DMCADAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Sep 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star rating! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 02, 2023

The service I received at prestige was unbeatable, they treated me like I was family and I will be coming back! Thanks a ton Mo! More

by dan.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Sep 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 29, 2023

Mr Cicero was very polite and respectful towards me. I would go back there again. More

by MARIA Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Mr Cicero provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 26, 2023

My service advisor was great a gem easygoing helpful knowledgeable I think that this sums it all up More

by Raymonddimeglio54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Aug 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 25, 2023

Very professional. Excellent communication. Mohammed listened and made sure that the work was done correctly. More

by Rown562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Aug 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Mohammed. We are so glad that he was so helpful during your visit!

August 25, 2023

had 11am appointment upon arrival I was told wait time is 3 hours. Not happy More

by Maryellenw79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

August 25, 2023

Very friendly and always keeping me updated throughout my service Thank You will return again More

by cjyankee1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Aug 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 24, 2023

Excelent attention. ..very nice people and very good actitud to the customer...thanks for your time and service More

by curielcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Aug 24, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 24, 2023

Elaina was great very professional and personable. Service was prompt, easy and courteous. Would highly recommend to friends. More

by Kubis77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER, Elena O'Hair
Aug 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elaina was able to take care of your vehicle in a timely manner!

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