Prestige Toyota of Ramsey - Service Center

I really like this dealership. I bought my last few cars from them. After 5 years of having a regular Prius I decided I wanted something bigger so I could fit suitcases in it when I bought my last few cars from them. After 5 years of having a regular Prius I decided I wanted something bigger so I could fit suitcases in it when we go to the shore. So I traded in my Prius for Prius V and I bought a brand new and it was great and after 10 years it didn't start one day and I knew it was probably the battery. AAA jump started it and it worked but I still made a service appointment knowing that the battery was probably on its way out. I used to get a new car every 5 years but I love the Prius V because I get the greatest mileage and if anything goes wrong they fix it at Prestige Toyota. Having my battery get weaker and weaker is the only thing that ever happened in this car for the last 10 years and they tested it and said yes one of the cells is bad you definitely need a new battery in my car was ready in 3 hours. I dealt with a guy named Mo and he was very nice and kept in touch with me to let me know when they were looking at it and when it would be ready. I bought my cars here and I service my cars here. The girl who helped me named Emily was extremely sweet at the desk and even helped me fill out the form when I left my keys in the overnight box because I got there in the evening.r if you buy a car here you will be very happy or if you bought a car elsewhere and service it here you will be very happy. Extremely nice staff and they do have a very large waiting area if you decide you want to wait for your car but I just had a relative follow me over so I could do other things at home while they changed my battery. More

Quick service. Easy to reserve online. Good communication from service center. Very easy pick up, especially since you can pay online before picking up. Easy to reserve online. Good communication from service center. Very easy pick up, especially since you can pay online before picking up. More

The staff was nice and greatly took care of me. Over the phone for appointment, I heard the maintenance time would take 2 hrs at the lngest. The same time the staff told me on that day ended up w Over the phone for appointment, I heard the maintenance time would take 2 hrs at the lngest. The same time the staff told me on that day ended up with 2.5 hrs. More

Awesome dealership with friendly and professional staff. I highly recommend this dealership for sales, service and parts. I highly recommend this dealership for sales, service and parts. More

I suspect they either sold or leaked my private information. Thank goodness for LifeLock Allerts for notifying me and protecting my identity! information. Thank goodness for LifeLock Allerts for notifying me and protecting my identity! More

The service I received at prestige was unbeatable, they treated me like I was family and I will be coming back! Thanks a ton Mo! treated me like I was family and I will be coming back! Thanks a ton Mo! More

Mr Cicero was very polite and respectful towards me. I would go back there again. I would go back there again. More

My service advisor was great a gem easygoing helpful knowledgeable I think that this sums it all up knowledgeable I think that this sums it all up More

Very professional. Excellent communication. Mohammed listened and made sure that the work was done correctly. Excellent communication. Mohammed listened and made sure that the work was done correctly. More

had 11am appointment upon arrival I was told wait time is 3 hours. Not happy 3 hours. Not happy More