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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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March 30, 2023

Always efficient and helpful in addressing my concerns and their concerns with my cars optimal functioning. More

by avbrown822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 29, 2023

Lee who greets you is extremely helpful and friendly. Miss O hair was very professional service was fast. More

by petrosinobarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee when you enter the garage , Elena O'Hair
Mar 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 29, 2023

Everyone was very helpful. My vehicle was in-and-out in less than an hour For it's 5000 mile check up. Everything was very clean and I really appreciated all their help. And I More

by BLCATERSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Lora. Sales, She wanted to make sure everything was going well with my car. She is so nice. She is also very knowledgeable, WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli
Mar 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 29, 2023

I highly recommend Caroline Siderias for the best employe of the year. She's very professional, very helpful and pleasant More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 29, 2023

The problem did not get solved. I was also given a brand toyota battery, that went I dead, I did try calling but no one ever returns calls. Disappointed in the service More

by cmariel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edmund Ruela
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna.
Mar 30, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Harshal Patel at 551-777-5201 or hpatel@dchusa.com to discuss this further. Thank you.

March 28, 2023

Clean waiting area. Got last bagel. Not too long a wait. Fifteen words minimum expected. More

by DANIELBSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 28, 2023

Wayne was great very straight forward and not pushy. I love going to Ramsey Toyota for services on my vehicle and will continue to do so More

by s_rullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Mar 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Wayne!

March 28, 2023

Didn't diagnosis the problem. Stated the car was old and couldn't get parts to fix it. Gave me a price even though they said they couldn't do the job or get the parts. Brought veh More

by fmcderm1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Services department for repairs
Mar 29, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to discuss this further.

March 25, 2023

Good service (did not have the car washed, but it was clarified we had to requested, thus a car wash card was given to us to bring the car at a later date) More

by WMANINGIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cisero
Mar 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy we were able to rectify the situation and we look forward to working with you again!

March 25, 2023

The staff is helpful and courteous I was explained all the services my car needed which is a good thing More

by TCCXL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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