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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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April 13, 2023

Thank you, nice work and superb efficiency. I was in and out in 45 minutes. More

by cabrana24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who they are
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 12, 2023

I sent the service advisor Jeff the following text to address my experience at Toyota Ramsey and haven’t received a response: “Attached is the original invoice of my appointment and order for the Toyo More

by Mjrmarine1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We called you and set up an appointment for Saturday to have the tires swapped. We look forward to seeing you then.

April 12, 2023

I came in to have my vehicle looked at after purchase, and had it serviced. The team communicated everything simply and clearly to me and addressed all the concerns I had. They could not have been any mor More

by kellybrendan535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 12, 2023

Performed the work in a timely manner and treated me with respect. I felt no pressure. More

by RAYMH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

April 12, 2023

Honestly I was disappointed by this Toyota Service Center experience. From having to wait more than 20 minutes after my scheduled appointment time, to finding grease marks on the seat and dash…it was not wha More

by VSAVOIA76
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your valuable input. We apologize for the wait time and hope to see you again in the future.

April 12, 2023

After total transmission replacement of ( faulty factory transmission). Rattling noise heard, dropped car yet again lost two days of Toyota trying to figure it out with no replacement car, it was discovered More

by OZZIENURSE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We apologize for the inconvenience and would like to offer a free oil change. We look forward to working with you soon.

April 12, 2023

It's a dealership, so prices on service aren't exactly discount, of course. But it's a nice place in a great location with a diverse staff of pros doing things in a timely fashion and doing it reliably, d More

by MYFRIENDJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Apr 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

April 11, 2023

Great service in and out. Good knowledge. Don’t try to sell me stuff I don’t need! More

by a7x345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

April 11, 2023

Excellent customer service and prompt professional responses. I will recommend others to use their repairs service. More

by CHUT_LAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Apr 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

April 10, 2023

Professional took care of my problem quickly and satisfactorily Will be back once again More

by donnadimps1960@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Wayne
Apr 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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