Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
I sent the service advisor Jeff the following text to address my experience at Toyota Ramsey and haven’t received a response: “Attached is the original invoice of my appointment and order for the Toyo address my experience at Toyota Ramsey and haven’t received a response: “Attached is the original invoice of my appointment and order for the Toyo tires. I'm aggravated and disappointed with the recent service i received. After waiting 4 hours to get the wrong tires on my truck. When I came to talk to you in the morning I asked if you wanted to see my invoice for tires, you said you got it. So, I signed the paper taking your word for it. If possible I would live to speak to your higher management or resolve this issue in some way such as reimbursement for this major inconvenience.” I had made an appointment 1 week prior to my visit… Order Number 7518268 | Placed on April 3, 2023 More
I came in to have my vehicle looked at after purchase, and had it serviced. The team communicated everything simply and clearly to me and addressed all the concerns I had. They could not have been any mor and had it serviced. The team communicated everything simply and clearly to me and addressed all the concerns I had. They could not have been any more helpful or kind. Definitely recommend. More
Performed the work in a timely manner and treated me with respect. I felt no pressure. respect. I felt no pressure. More
Honestly I was disappointed by this Toyota Service Center experience. From having to wait more than 20 minutes after my scheduled appointment time, to finding grease marks on the seat and dash…it was not wha experience. From having to wait more than 20 minutes after my scheduled appointment time, to finding grease marks on the seat and dash…it was not what I was expecting from Toyota. More
After total transmission replacement of ( faulty factory transmission). Rattling noise heard, dropped car yet again lost two days of Toyota trying to figure it out with no replacement car, it was discovered transmission). Rattling noise heard, dropped car yet again lost two days of Toyota trying to figure it out with no replacement car, it was discovered you originally didn’t tighten the transmission mount bolts. There was no concern to the two days of inconvenience with no car, or compensation for the time lost. Additionally the car was returned dirty. This was all the accountability of Toyota which we were left disappointed by the lack of response. More
It's a dealership, so prices on service aren't exactly discount, of course. But it's a nice place in a great location with a diverse staff of pros doing things in a timely fashion and doing it reliably, d discount, of course. But it's a nice place in a great location with a diverse staff of pros doing things in a timely fashion and doing it reliably, dependably, and politely with admirable levels of polish and helpfulness. There is something to be said for that sort of thing, in my opinion. More
Great service in and out. Good knowledge. Don’t try to sell me stuff I don’t need! Good knowledge. Don’t try to sell me stuff I don’t need! More
Excellent customer service and prompt professional responses. I will recommend others to use their repairs service. responses. I will recommend others to use their repairs service. More