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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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April 17, 2023

The service department at Ramsey Toyota is exceptional. They diagnose all current issues and fix them quickly. They are very professional and their pricing is on par with other mechanical shops. I take my More

by Rheineken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 15, 2023

Rosse was AMAZING! !! We loved her!!! She was patient and kind me most of all…..HONEST More

by striolo
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosse Diaz-Portes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Rosse was so helpful during your visit!

April 15, 2023

Everything went well but was surprised they did not wash the car. Ever dealer always offers a free washing with a service call. More

by Dmcannizzo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We will share your comments with our management team.

April 15, 2023

Courteous, professional and expeditious. You are treated with great professionalism. You know that you vehicle has received the best service. More

by Jdcalvous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Apr 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 14, 2023

I think the dealership needs to come up with a better plan for people who are waiting for their cars. The waiting time is ridiculous for something simple like programming a key or tire rotation. waitin More

by Daydreamer6686
Recommend Dealer
Yes
Employees Worked With
Wayne
Apr 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for the long wait time. Unfortunately, key programming on newer cars can take up to 4 hours as we need to connect with Toyota to get key code authorization. If we assist you further please contact us at (551) 252-4147.

April 14, 2023

Very professional service. The rep Elena was courteous and efficient. Maintenance service was thorough. Always good service. More

by maugericarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Apr 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Elena was so helpful during your visit!

April 14, 2023

IT was quote nice a a a a a a a a s a s a More

by violon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you.

April 14, 2023

Excellent customer service and vehicle evaluation. The service desk communicated quickly and thoroughly addressing g all issues and concerns. More

by Russell J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

April 14, 2023

Assisted me on time and informed me of completion of service, quickly. The cost seemed high for a headlight replacement. Coffee was available and appreciated. More

by cshlahet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department. We appreciate your feedback and we will share your comments with our team.

April 14, 2023

It took much longer to identify and eventually resolved my battery check light on issue. Nevertheless the customer service associate was professional and courtesy, and he provided me the detail information More

by Fool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with good customer experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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