Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
May 11, 2023

C o n v e n i e n t l o c a t i o n s More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 11, 2023

The worst dealer i ever deal with Bad service bad warranty cover they should cover the problem i have and they play around and want me to pay for it More

by M_amoush82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Ray Rivera at rayrivera@driveprestige.com to discuss further. Thank you.

May 15, 2023 -

M_amoush82 responded

I did email u and u never email me back or no one contact me

May 11, 2023

The entire Service experience was handled with the highest level of courtesy and professionalism. Especially by Jeff Cicero. More

by slizak9759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 10, 2023

Hi 5 Jeff was pleasant to work with. The service process was communicated well from start to finish. More

by ryanarose72@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cicero
May 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 09, 2023

Caroline did a great job once I was able to get checked in. I appreciated that she was able to get my car serviced in less time than what I was quoted at check in. However, I didn’t like the fact that I ha More

by tanstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for the initial write-up time. If you would like to discuss this further please contact Tom Carrino at 201-762-7101.

May 09, 2023

They were awesome very knowledgeable & understanding I have been coming here since I first got my car & everyone is awesome ???? I just finished paying my car off & had an amazing experience More

by MRA106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cicero
May 09, 2023 -

MRA106 responded

Thank you Toyota of Ramsey

May 09, 2023 -

MRA106 responded

I already wrote a response

May 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

May 09, 2023

I love the sales staff but I was very disappointed with the service guy that took the truck info. I when to pick up the truck. Waited 30 minutes for him to tell me where to pay. He saw me waiting and didn More

by Miriam Hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
May 09, 2023

Thank you very much for the good service. See you next service for 15k miles. More

by WILSON_ESMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 08, 2023

Great experience at Toyota of Ramsey. Everyone was very helpful. My son loves his new truck. Definitely recommend. More

by GERIPEDS
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 05, 2023

I always love working with Caroline! She is the best! I always have a great experience at Prestige Toyota Service! More

by NSPSCAR
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Caroline was able to assist you throughout your visit. We hope to see you again!

...
40
...