Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,112 Reviews of Prestige Toyota of Ramsey - Service Center
Took my vehicle in for a tire rotation and periodic inspection. Worked with Jeff, a service advisor, and waited at the service facility. The process was smooth as I was informed of the progress of th inspection. Worked with Jeff, a service advisor, and waited at the service facility. The process was smooth as I was informed of the progress of the work via email. Work was completed in a timely manner. Overall a great experience. More
Brought in for oil change and safety inspection, Elena was the service advisor., Car was taken in right away and was done quickly. Was a pleasure to work with Elena was the service advisor., Car was taken in right away and was done quickly. Was a pleasure to work with Elena More
The service has very nice waiting area with a great coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed f coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed fixes More
Jeff is total pleasure to work with. Curious, knowledgeable and helpful. Visited for a defective seatbelt buckle, he ordered the part, called me for an appointment and was all done withi Curious, knowledgeable and helpful. Visited for a defective seatbelt buckle, he ordered the part, called me for an appointment and was all done within 2 days. Thank you Jeff More
I had a great experience with service department. The service manager was very professional and extremely helpful. The technician identified the problem with my car and was able to fix it and retur The service manager was very professional and extremely helpful. The technician identified the problem with my car and was able to fix it and return the car to me in a short amount of time. Thank you More
The staff was friendly and efficient. This was my initial service at dealership and the advisor walked me thru the steps that would be done. The overview was spot on and time frame I was This was my initial service at dealership and the advisor walked me thru the steps that would be done. The overview was spot on and time frame I was given was accurate. I am very pleased to be a customer More
Was taken on time. Courteous staff. Work was done and explained to me in an accurate manner. Dealership was clean and accommodating Courteous staff. Work was done and explained to me in an accurate manner. Dealership was clean and accommodating More
Caroline provided clear guidance on service needs and provided a loaner car on short notice provided a loaner car on short notice More
Very courteous and accommodating. Showed up without an appointment and they were happy to get me in. Showed up without an appointment and they were happy to get me in. More