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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,112 Reviews

3,112 Reviews of Prestige Toyota of Ramsey - Service Center

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November 03, 2023

Took my vehicle in for a tire rotation and periodic inspection. Worked with Jeff, a service advisor, and waited at the service facility. The process was smooth as I was informed of the progress of th More

by David_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

October 28, 2023

Brought in for oil change and safety inspection, Elena was the service advisor., Car was taken in right away and was done quickly. Was a pleasure to work with Elena More

by deerman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Oct 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elena was able to take care of your vehicle in a timely manner!

October 25, 2023

The service has very nice waiting area with a great coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed f More

by SIGNATOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Elena O'Hair, Daniel Veli, Mohammed Ammar, Javier Urmeneta
Oct 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 14, 2023

Jeff is total pleasure to work with. Curious, knowledgeable and helpful. Visited for a defective seatbelt buckle, he ordered the part, called me for an appointment and was all done withi More

by wael0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jeff was so helpful and we hope to see you again!

October 13, 2023

I had a great experience with service department. The service manager was very professional and extremely helpful. The technician identified the problem with my car and was able to fix it and retur More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Urmeneta
Oct 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

September 29, 2023

The staff was friendly and efficient. This was my initial service at dealership and the advisor walked me thru the steps that would be done. The overview was spot on and time frame I was More

by Capt39eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Sep 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

September 21, 2023

Was taken on time. Courteous staff. Work was done and explained to me in an accurate manner. Dealership was clean and accommodating More

by JEAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Sep 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 17, 2023

Caroline provided clear guidance on service needs and provided a loaner car on short notice More

by SCHMIDTWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was so helpful with your needs.

September 13, 2023

Very courteous and accommodating. Showed up without an appointment and they were happy to get me in. More

by KCMOHRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Sep 13, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way!

September 12, 2023

I had a 10,000 mile oil change and system check. Every person was professional and friendly. Excellent employees. More

by annkcomarato9
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar, Mohammed Ammar
Sep 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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