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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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October 11, 2012

I recently had one of my Toyota Camry's serviced at Prestige Toyota. I've been going there for at least 20 years because of their service department personnel. I just wanted to mention the new Assist More

by mfshb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espana
September 02, 2012

The Customer Service and Maintenance Depts. at this Toyota dealership are excellent. As soon as you walk in, it's clean and looks professional. The receptionists are friendly, and there is a positive More

by rosegush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espana
September 02, 2012

Since buying my car at Prestige five years ago I have brought it back there for every service visit it has needed -- which haven't been many! Every single visit has been a pleasure -- from the greeting More

by mary.mccarthy.77128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Whitney Mangano
August 27, 2012

I was involved in an accident back in April. My service advisor, Caroline Kass-Elias, was courteous and walked me through the entire process. She kept me abreast of everything that was going on along with More

by Bossdogg38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Kass-Elias
August 27, 2012

Rudy was very knowledgable about the repairs required on my car. He explained everything to me thoroughly and welcomed all of my questions. I am not very knowledgable about mechanics but he made me more tha More

by isaacsc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espana
August 27, 2012

I hade a problem with a object hitting my car . So i drove it in to Toyota. (that was my first time there)& they were able to help me out right away and I got there an hour before they closed. They inst More

by toyota1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Kass-Elias &Nick Latino
June 13, 2012

at 97k on a 08 Tacoma I had them change the transmission fluid, Belt, flush coolant, and change differential fluid. Address all the recall letters also. First time I let the dealership touch my truck. Over More

by Philipr0771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Management
March 16, 2012

Had the TSB for my leaf springs on my 2011 Tacoma done. Rudy in service was great. It was smooth sailing getting this taken care of with him. I plan to try and use him for all of my service needs. More

by blueburban6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy in service
February 03, 2011

My name is Joseph Bonelli and I live in Staten Island. In the last ten years I have purchased five vehicles from Prestige Toyota. I could bring my cars to a local dealer but I choose to drive 40 miles each w More

by joseph b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Latino Service Mgr & Mario Mercante Service Rep., Linda-loner car rep-Caroline-assistant service manager
May 17, 2010

Ever since Prestige moved to a standalone service center from their previous location, I had this coupon for a free oil change. Took my 02 MR2 there last month to get the oil change since it was free. Usual More

by cycleslug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
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