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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,115 Reviews of Prestige Toyota of Ramsey - Service Center
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March 19, 2018
Customer Service Pete Iaculano in the service department made the experience headache free. He is a pleasure to deal with and goes out of his way for the customer. He Pete Iaculano in the service department made the experience headache free. He is a pleasure to deal with and goes out of his way for the customer. He is one of the reasons why I get my service done at Prestige. More
by rnutile
Verified CustomerEmployees Worked With
Peter Iuculano
March 19, 2018
Top notch I'm always impressed with the quality of service Prestige gives. Everyone is friendly and knowledgeable and the atmosphere while waiting is very relax I'm always impressed with the quality of service Prestige gives. Everyone is friendly and knowledgeable and the atmosphere while waiting is very relaxing. You are truly prestigious. More
by dvdelkind
Employees Worked With
Luke Incognito
March 19, 2018
Full detailing as arranged when purchasing our four runner. The man in the service center was very professional and arranged for a full detailing and did it pleasantly even though he didn’t think it should happ The man in the service center was very professional and arranged for a full detailing and did it pleasantly even though he didn’t think it should happen there. Arranging for the detailing included with the purchase of the car along with $500 back when purchasing a new car was a difficult process at first, my salesman tried to help but met with difficulty. When I finally made contact with Anson he quickly said he would be sending me confirmation of those items and put the information in the computer so it will not be a problem in the future. This is what should have happened to begin with and is greatly appreciated now. More
by VANHOWLING
March 19, 2018
Excellent experience I wish the emergency rooms in hospitals would follow your lead in the way things should be done. I had been putting off bringing the car in for the re I wish the emergency rooms in hospitals would follow your lead in the way things should be done. I had been putting off bringing the car in for the recall notices for a long time dreading the experience. But I was totally wrong. Thank you for such professionalism. More
by TOMMYBOY757
March 19, 2018
Awesome service Dealership service department is fast, professional and appears to really go over your vehicle. But, can’t say how their repair work or prices are s Dealership service department is fast, professional and appears to really go over your vehicle. But, can’t say how their repair work or prices are since I hav been fortunate not to have any vehicle problems to date. More
by UF57
March 19, 2018
Only missing a loyalty coupon! Great service. Accurate quoting. they always look out for my future needs. Told me that I didn't need an oil change for another 3000 miles! Just need Great service. Accurate quoting. they always look out for my future needs. Told me that I didn't need an oil change for another 3000 miles! Just need them to send more rewards coupons to loyal customers! More
by DAVID@DAVIDALUKE.COM
Employees Worked With
Naitlyn Cruceta
March 19, 2018
very good Very good over all. It was quick and easy. My customer Rep Luke was great. He went out of his way to solve my tire issue as well. Thank you Very good over all. It was quick and easy. My customer Rep Luke was great. He went out of his way to solve my tire issue as well. Thank you More
by TDORIA
Employees Worked With
Luke Incognito
March 19, 2018
Best customer service I’ve ever had I went into service my Toyota. Everyone was awesome. Had a fast service and Caroline was very helpful with everything I needed. I spoke to Brittany fr I went into service my Toyota. Everyone was awesome. Had a fast service and Caroline was very helpful with everything I needed. I spoke to Brittany from service over the phone for scheduling the appointment and she was so sweet. Will come again for next service. More
by Chernandez809
March 19, 2018
Technician: Carlos Santos did not do good job I own two Toyota cars. I always bring them to Prestige Toyota Service Center at Mahwah to do the maintenance & services. I had very GOOD experiences w I own two Toyota cars. I always bring them to Prestige Toyota Service Center at Mahwah to do the maintenance & services. I had very GOOD experiences with this place. But, I disappointed with my last service which was on Saturday 03/17/2018. I brought my Camry to do the regular maintenance with multi-point inspection. At the end, service advisor Chris told me the air filter was dirty and may need to be replaced. Everything else is in good shape. I drove locally on Saturday and Sunday. Everything seemed running fine. Monday morning, on the way driving to office, the "Check Engine" light stays on all day long. Once I returned home at afternoon, I opened the hood and realized the Air Filter box wasn't screwed up and off the base. Dirty air, or even leaves might enter the engine that causes the "Check Engine" warning light stays on. My car may have big trouble. More
by Alan Tang
Employees Worked With
Technician: Carlos Santos, Chris Budde
March 19, 2018
Consistently Excellent Service I have been exclusively using Prestige Toyota service since 2005 (prior to moving to 16 McKee Dr) and have had consistently excellent service. The wa I have been exclusively using Prestige Toyota service since 2005 (prior to moving to 16 McKee Dr) and have had consistently excellent service. The waiting facility is conducive to working and their is a quiet area with PC's. The provide loaners when the wait time is long. The repairs costs are not cheap, but are fair and completed correctly the first time. I will buy my next car at Prestige and plan to continue to use their service. More
by SBKNJ
Employees Worked With
Gabi Samman
