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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,115 Reviews of Prestige Toyota of Ramsey - Service Center
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March 19, 2018
Great experience Once again Toyoya impressed me with their services. My car was taken in quickly, serviced and given back with a fresh car wash. I chose to wait for Once again Toyoya impressed me with their services. My car was taken in quickly, serviced and given back with a fresh car wash. I chose to wait for my car and the waiting room was enjoyable as I was able to get some work done on my laptop as I waited. Everyone was polite and asked that everything that they were explaining was clear. More
by Taylor
Verified CustomerEmployees Worked With
I don't remember
March 19, 2018
Cancelled my appointment Service counter receptionist did not honor my service appointment on 3/17/20 because I arrived 25 minutes late for the appointment. Has been a pr Service counter receptionist did not honor my service appointment on 3/17/20 because I arrived 25 minutes late for the appointment. Has been a prestige customer for many years and had purchased two Toyota's from Prestige Toyota and never expected such poor service. More
by HILMYT0
Employees Worked With
Cannot remember the girls name at the service desk.
March 19, 2018
Fast and courties! Service and staff were easy to work with. Fair and polite! Waiting area was relaxing and free complimentries was a nice touch. I make the trip fr Service and staff were easy to work with. Fair and polite! Waiting area was relaxing and free complimentries was a nice touch. I make the trip from Somerset because I Value the fine service More
by ROCCONAZZARO
Employees Worked With
Chris Budde
March 19, 2018
Good work done quickly Brought in my vehicle to check on a fan noise. Within one hour the source of the noise had been discovered and found to be a maintenance item. The c Brought in my vehicle to check on a fan noise. Within one hour the source of the noise had been discovered and found to be a maintenance item. The cabin filter was replaced in 15 minutes and they worked with me to get me out quickly. More
by family driver
Employees Worked With
Chris Budde
March 19, 2018
Waited longer than usual I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. More
by DEFREESTJOAN
Employees Worked With
don't recall
March 19, 2018
Efficient and Considerate I LOVE having my car serviced at Prestige. From the moment I pull into the garage, until the moment I pick up my car, every person who helps me is kin I LOVE having my car serviced at Prestige. From the moment I pull into the garage, until the moment I pick up my car, every person who helps me is kind, considerate, and efficient. Drop off is quick; I usually get a shuttle ride to and from work and the person driving is friendly and the car is clean,; during the day I get a call from my advisor letting me know the status of my car and what I can expect, and pick up is quick and easy as well. I honestly don't think I would ever go anywhere else for service! More
by SueA
Employees Worked With
I honestly can't remember his name. he was great but I'm not near my paperwork
March 19, 2018
Service and all consideration was great . Tom was very helpful and friendly and I appreciated working with him. He is a great service technician and people person. . Tom was very helpful and friendly and I appreciated working with him. He is a great service technician and people person. More
by JAVALENZA
Employees Worked With
Tom Jacob
March 19, 2018
Missing screws on skid plate Great help from Toyota service when I was told by mechanic up by Orange Cty that there were missing screws on skid plate. He could not remove it to ch Great help from Toyota service when I was told by mechanic up by Orange Cty that there were missing screws on skid plate. He could not remove it to change the filter. Took it to Toyota since they were the previous one who change the filter. They replaced the screws and just charged me for filter. More
by EGAVIOLA
Employees Worked With
Chris Budde
March 19, 2018
Change battery Pleasant experience Gabbt was very knowledgeable and helpful drove in without apppintment and it was no problem to have battery replaced waiting time Pleasant experience Gabbt was very knowledgeable and helpful drove in without apppintment and it was no problem to have battery replaced waiting time was reasonable More
by MUZZHOBO
Employees Worked With
gabbi ?
March 19, 2018
Perfect! From the moment you drive up, everyone is very accommodating, polite and informative. The bathrooms are very clean. The waiting areas, both the quie From the moment you drive up, everyone is very accommodating, polite and informative. The bathrooms are very clean. The waiting areas, both the quiet area and the general area, are great! The snack machines are nicely stocked. There are plenty of chairs and they are very comfortable. The TV is always on. The service guys come by and give you updates. I love getting my car serviced here. More
by MSCLIDIA
Employees Worked With
Chris Budde
