Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
Waited longer than usual I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. More
Efficient and Considerate I LOVE having my car serviced at Prestige. From the moment I pull into the garage, until the moment I pick up my car, every person who helps me is kin I LOVE having my car serviced at Prestige. From the moment I pull into the garage, until the moment I pick up my car, every person who helps me is kind, considerate, and efficient. Drop off is quick; I usually get a shuttle ride to and from work and the person driving is friendly and the car is clean,; during the day I get a call from my advisor letting me know the status of my car and what I can expect, and pick up is quick and easy as well. I honestly don't think I would ever go anywhere else for service! More
Service and all consideration was great . Tom was very helpful and friendly and I appreciated working with him. He is a great service technician and people person. . Tom was very helpful and friendly and I appreciated working with him. He is a great service technician and people person. More
Missing screws on skid plate Great help from Toyota service when I was told by mechanic up by Orange Cty that there were missing screws on skid plate. He could not remove it to ch Great help from Toyota service when I was told by mechanic up by Orange Cty that there were missing screws on skid plate. He could not remove it to change the filter. Took it to Toyota since they were the previous one who change the filter. They replaced the screws and just charged me for filter. More
Change battery Pleasant experience Gabbt was very knowledgeable and helpful drove in without apppintment and it was no problem to have battery replaced waiting time Pleasant experience Gabbt was very knowledgeable and helpful drove in without apppintment and it was no problem to have battery replaced waiting time was reasonable More
Perfect! From the moment you drive up, everyone is very accommodating, polite and informative. The bathrooms are very clean. The waiting areas, both the quie From the moment you drive up, everyone is very accommodating, polite and informative. The bathrooms are very clean. The waiting areas, both the quiet area and the general area, are great! The snack machines are nicely stocked. There are plenty of chairs and they are very comfortable. The TV is always on. The service guys come by and give you updates. I love getting my car serviced here. More
Customer Service Pete Iaculano in the service department made the experience headache free. He is a pleasure to deal with and goes out of his way for the customer. He Pete Iaculano in the service department made the experience headache free. He is a pleasure to deal with and goes out of his way for the customer. He is one of the reasons why I get my service done at Prestige. More
Top notch I'm always impressed with the quality of service Prestige gives. Everyone is friendly and knowledgeable and the atmosphere while waiting is very relax I'm always impressed with the quality of service Prestige gives. Everyone is friendly and knowledgeable and the atmosphere while waiting is very relaxing. You are truly prestigious. More
Full detailing as arranged when purchasing our four runner. The man in the service center was very professional and arranged for a full detailing and did it pleasantly even though he didn’t think it should happ The man in the service center was very professional and arranged for a full detailing and did it pleasantly even though he didn’t think it should happen there. Arranging for the detailing included with the purchase of the car along with $500 back when purchasing a new car was a difficult process at first, my salesman tried to help but met with difficulty. When I finally made contact with Anson he quickly said he would be sending me confirmation of those items and put the information in the computer so it will not be a problem in the future. This is what should have happened to begin with and is greatly appreciated now. More
Excellent experience I wish the emergency rooms in hospitals would follow your lead in the way things should be done. I had been putting off bringing the car in for the re I wish the emergency rooms in hospitals would follow your lead in the way things should be done. I had been putting off bringing the car in for the recall notices for a long time dreading the experience. But I was totally wrong. Thank you for such professionalism. More