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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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March 19, 2018

Waited longer than usual I did not expect to wait 3 hours to have my alignment checked because of a vibrating when I reached 60 mph. Normally, the wait is not that bad. More

by DEFREESTJOAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall
Mar 19, 2018 -

Prestige Toyota of Ramsey responded

Thanks for the feedback. We're sorry your visit with us was longer than expected, and we will look into this matter further to make sure it does not occur again.

March 19, 2018

Efficient and Considerate I LOVE having my car serviced at Prestige. From the moment I pull into the garage, until the moment I pick up my car, every person who helps me is kin More

by SueA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I honestly can't remember his name. he was great but I'm not near my paperwork
March 19, 2018

Service and all consideration was great . Tom was very helpful and friendly and I appreciated working with him. He is a great service technician and people person. More

by JAVALENZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
March 19, 2018

Missing screws on skid plate Great help from Toyota service when I was told by mechanic up by Orange Cty that there were missing screws on skid plate. He could not remove it to ch More

by EGAVIOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
March 19, 2018

Change battery Pleasant experience Gabbt was very knowledgeable and helpful drove in without apppintment and it was no problem to have battery replaced waiting time More

by MUZZHOBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gabbi ?
March 19, 2018

Perfect! From the moment you drive up, everyone is very accommodating, polite and informative. The bathrooms are very clean. The waiting areas, both the quie More

by MSCLIDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
March 19, 2018

Customer Service Pete Iaculano in the service department made the experience headache free. He is a pleasure to deal with and goes out of his way for the customer. He More

by rnutile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
March 19, 2018

Top notch I'm always impressed with the quality of service Prestige gives. Everyone is friendly and knowledgeable and the atmosphere while waiting is very relax More

by dvdelkind
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
March 19, 2018

Full detailing as arranged when purchasing our four runner. The man in the service center was very professional and arranged for a full detailing and did it pleasantly even though he didn’t think it should happ More

by VANHOWLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Budde, Anson Castillo
March 19, 2018

Excellent experience I wish the emergency rooms in hospitals would follow your lead in the way things should be done. I had been putting off bringing the car in for the re More

by TOMMYBOY757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Gonzalez
Mar 19, 2018 -

Prestige Toyota of Ramsey responded

Thanks Tommy! We're happy your experience with us was professional and positive!

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