Prestige Toyota of Ramsey - Service Center

Me incognito and Carolyn were great they made me very comfo Mr incognito and Carolyn were very helpful and thorough They made me comfortable during my long wait. I had questions about a long trip I was about to Mr incognito and Carolyn were very helpful and thorough They made me comfortable during my long wait. I had questions about a long trip I was about to make .they were patient and kind More

in and out This service was for my 20,500 miles, oil change, check up and I got a complimentary car wash. Pretty good. I had questions about some of the techn This service was for my 20,500 miles, oil change, check up and I got a complimentary car wash. Pretty good. I had questions about some of the technology in the car and better then the dealer, the service dept. was able to answer my questions and show me how to do it! Thank you More

"in and out" It was a pleasant experience and a relatively short wait to have my car attended to. the staff was friendly and knowledgeable an answered all my ques It was a pleasant experience and a relatively short wait to have my car attended to. the staff was friendly and knowledgeable an answered all my questions while i waited. More

Fantastic! Kudos to your staff! As always, I found the people to be extremely courteous. I always wait for service unless it requires overnight repair in which I always get a loaner As always, I found the people to be extremely courteous. I always wait for service unless it requires overnight repair in which I always get a loaner car equal or better than mine. My consultant, Luke Incognito is very attentive and goes the extra mile to get me in and out timely. Car is always clean when service is done. More

Recall was done on my car. The service was quick, professional, and pleasant. The loaner car was ready for me to use and I didn't have to wait around. was done on my car. The service was quick, professional, and pleasant. The loaner car was ready for me to use and I didn't have to wait around. More

Well organized and professional With a scheduled appt. Everything ran smoothly, from start to finish. Just came in for a mileage service maintenance. Waited for car and everything With a scheduled appt. Everything ran smoothly, from start to finish. Just came in for a mileage service maintenance. Waited for car and everything was done in an hour. Waiting area was clean and comfortable. More

Fixed all my issues I had an oil leak due to an oil change place putting in a oil filter that was too small. I had called up the night before and explained my situation a I had an oil leak due to an oil change place putting in a oil filter that was too small. I had called up the night before and explained my situation and that I would be having the car towed to their location. This was my worst nightmare because this has happened to me on another vehicle and it ended up not being fixable. Caroline kept me informed all the next day of the issue and called me a few times with updates so I wasn't panicking all day. I also want to thank the unnamed person who worked on my mess of a car. I will not be taking my cars anywhere else after this. More

2018 Prius maintenance & repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair of the truck latch was done quickly. More

Smooth got some lights fixed on the car. Cost was over $400. guess they forgot about the car wash this time...but they got the job done got some lights fixed on the car. Cost was over $400. guess they forgot about the car wash this time...but they got the job done More

Correction of a noisy Highlander, I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it se I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it seemed quieter. However, the noise continued and the attendant at the Service Center commented on it when I brought it back for my next appointment. Luke Incognito, the Assistant Service Manager informed me that I should take a loaner since it would take sometime before I could drive it. Apparently the job was extensive and I drove the loaner for over a week! Luke called me during the week and told me Toyota was repairing the vehicle at no cost to me! I knew the work was extensive and despite my faithful maintenance, work was necessary. My Highlander rides better than ever before and it is quieter than I can remember. My gratitude is great for the Service Department of Toyota. Thank you!!! More