Prestige Toyota of Ramsey - Service Center

Fixed all my issues I had an oil leak due to an oil change place putting in a oil filter that was too small. I had called up the night before and explained my situation a I had an oil leak due to an oil change place putting in a oil filter that was too small. I had called up the night before and explained my situation and that I would be having the car towed to their location. This was my worst nightmare because this has happened to me on another vehicle and it ended up not being fixable. Caroline kept me informed all the next day of the issue and called me a few times with updates so I wasn't panicking all day. I also want to thank the unnamed person who worked on my mess of a car. I will not be taking my cars anywhere else after this. More

2018 Prius maintenance & repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair of the truck latch was done quickly. More

Smooth got some lights fixed on the car. Cost was over $400. guess they forgot about the car wash this time...but they got the job done got some lights fixed on the car. Cost was over $400. guess they forgot about the car wash this time...but they got the job done More

Correction of a noisy Highlander, I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it se I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it seemed quieter. However, the noise continued and the attendant at the Service Center commented on it when I brought it back for my next appointment. Luke Incognito, the Assistant Service Manager informed me that I should take a loaner since it would take sometime before I could drive it. Apparently the job was extensive and I drove the loaner for over a week! Luke called me during the week and told me Toyota was repairing the vehicle at no cost to me! I knew the work was extensive and despite my faithful maintenance, work was necessary. My Highlander rides better than ever before and it is quieter than I can remember. My gratitude is great for the Service Department of Toyota. Thank you!!! More

excellent courtesy & service excellent Courtesy & service Have always brought my Avalons [past & present] to this dealer's service dept. Always satisfied with their courteous excellent Courtesy & service Have always brought my Avalons [past & present] to this dealer's service dept. Always satisfied with their courteous behavior and service recommendations. More

Continued comprehensive Professionals I appreciate being called Proactively to schedule 1 year complimentary service. Everyone courteous, and waiting room comfortable, and work completed p I appreciate being called Proactively to schedule 1 year complimentary service. Everyone courteous, and waiting room comfortable, and work completed precisely in time estimated. Well done! More

Nice and easy Didn't try to sell me anything I didn't need. Opened my eyes abut "guarantee", least I ever spent on service at this dealer. Didn't try to sell me anything I didn't need. Opened my eyes abut "guarantee", least I ever spent on service at this dealer. More

Great service Christopher Budde, my service advisor, always does over-the-top help at Prestige. His knowledge is helpful to me in getting the best value for my serv Christopher Budde, my service advisor, always does over-the-top help at Prestige. His knowledge is helpful to me in getting the best value for my service. More

Very Professional The service department treats you with extreme professionalism and tends to all your questions and needs. It was a pleasure. I look forward to visit The service department treats you with extreme professionalism and tends to all your questions and needs. It was a pleasure. I look forward to visiting again when needed. More

20,000 mile service Every helpful and very fast. Cleaned my car inside and out a great extra. They went over everything about my car and told me it had no problems. Every helpful and very fast. Cleaned my car inside and out a great extra. They went over everything about my car and told me it had no problems. More