Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,115 Reviews of Prestige Toyota of Ramsey - Service Center
Great people just took too long People there are very friendly, but it took 1:45 for an oil change, tire rotation, & car wash. Took too long, should only take an hour for that servic People there are very friendly, but it took 1:45 for an oil change, tire rotation, & car wash. Took too long, should only take an hour for that service when I have a scheduled appointment. More
Excellent Service I called and with short notice, Toyota was able to order the parts for my car, schedule my service appointment and a loaner car. The car was ready th I called and with short notice, Toyota was able to order the parts for my car, schedule my service appointment and a loaner car. The car was ready the same day thanks to Caroline Siderias efficiency and attention to detail. More
overdue maintenance good diagnostics that were taken care of in a timely manner. Every thing was explained as to cause and how the complex electronics were so closely in good diagnostics that were taken care of in a timely manner. Every thing was explained as to cause and how the complex electronics were so closely interrelated. More
this service was to change out snow tires for standard. the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service departmen the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service department. It was discovered that one of the tires was not properly inflated as the air valve was not tightened. This is a fundamental task when changing tires. It should have been done better. Other services at this location were fin and this was an unusual event. It was an unfortunate and annoying, especially on a holiday weekend. More
Consistency Always professional, helpful and timely. Every aspect of the service is high quality, courteous and very considerate. We travel from Orange County, NY Always professional, helpful and timely. Every aspect of the service is high quality, courteous and very considerate. We travel from Orange County, NY even though we could get service at two closer locations. More
Satisfied Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal wit Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal with prestige More
Brad A goes way out of his way to get the job done Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they are the first face that you see. More
Mileage checkup and new tires Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking ou Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking out I had a question about my Bluetooth and he took the time to help me. My only consistent complaint about the service department was the lack of the complimentary car wash. Each time I drop my car off I make a very big deal about how much I look forward to the interior and exterior car wash that should be completed. Each time it is NEVER completed and always checked off on my paperwork. Makes you wonder what else is being checked off as completed but lied about. More
Quick oil change I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of the I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of there in about 45 min. Of course, they try to tell you there are a thousand things wrong with the car that you need to take care of, but you can just say "no" politely ("I'll think about it", or similar), and normally they don't get pushy. For example, this time they didn't flag something they told me I needed to take care of last time I was there. This shows that some of the stuff they just tell you to do it to get money out of you, but it is not that essential. I will most likely bring my car here next time it needs service. More
They care I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. More