Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
this service was to change out snow tires for standard. the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service departmen the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service department. It was discovered that one of the tires was not properly inflated as the air valve was not tightened. This is a fundamental task when changing tires. It should have been done better. Other services at this location were fin and this was an unusual event. It was an unfortunate and annoying, especially on a holiday weekend. More
Brad A goes way out of his way to get the job done Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they are the first face that you see. More
Mileage checkup and new tires Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking ou Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking out I had a question about my Bluetooth and he took the time to help me. My only consistent complaint about the service department was the lack of the complimentary car wash. Each time I drop my car off I make a very big deal about how much I look forward to the interior and exterior car wash that should be completed. Each time it is NEVER completed and always checked off on my paperwork. Makes you wonder what else is being checked off as completed but lied about. More
Satisfied Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal wit Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal with prestige More
Quick oil change I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of the I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of there in about 45 min. Of course, they try to tell you there are a thousand things wrong with the car that you need to take care of, but you can just say "no" politely ("I'll think about it", or similar), and normally they don't get pushy. For example, this time they didn't flag something they told me I needed to take care of last time I was there. This shows that some of the stuff they just tell you to do it to get money out of you, but it is not that essential. I will most likely bring my car here next time it needs service. More
They care I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. More
Chris Budde Rocks Service of my Toyota 2013 highlander was smooth, timely and with a smile from Chris Budde.. Girls at desk were personable and efficient.. Good work Pr Service of my Toyota 2013 highlander was smooth, timely and with a smile from Chris Budde.. Girls at desk were personable and efficient.. Good work Prestige Toyota. More
Great customer service Up front and to the point with service and service suggestions. Have been going here for the last eight years and always feel that my complete satis Up front and to the point with service and service suggestions. Have been going here for the last eight years and always feel that my complete satisfaction and vehicle care on top priorities. More
Great service Excellent service. Service manager was incredible. All in all an excellent experience. Had very nice loaner car for me and took their time on my car a Excellent service. Service manager was incredible. All in all an excellent experience. Had very nice loaner car for me and took their time on my car and did a great job. More
RE-CALL MAINTENACE No problem with the service dept.---my problem though...is that this is approx. 5-7 re-calls on this car----that should NOT BE HAPPENING TO TOYOTA'S No problem with the service dept.---my problem though...is that this is approx. 5-7 re-calls on this car----that should NOT BE HAPPENING TO TOYOTA'S More