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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

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April 05, 2018

Great people just took too long People there are very friendly, but it took 1:45 for an oil change, tire rotation, & car wash. Took too long, should only take an hour for that servic More

by DMGUERRIERO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
April 05, 2018

Excellent Service I called and with short notice, Toyota was able to order the parts for my car, schedule my service appointment and a loaner car. The car was ready th More

by SRSPENCER28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2018

overdue maintenance good diagnostics that were taken care of in a timely manner. Every thing was explained as to cause and how the complex electronics were so closely in More

by PETERH11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
April 04, 2018

this service was to change out snow tires for standard. the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service departmen More

by ALFREDFM71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Know who did the service
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

Alfred, we apologize that your tire was not properly inflated. We completely agree that this should have been handled correctly the first time and are sorry that you were inconvenienced with having to come back. We would love to assist in any way possible should you still need any additional service assistance. In the future please ask for Tim our Service Manager so he can personally help you. Thank you for choosing Prestige Toyota, we hope you were able to enjoy a wonderful holiday weekend!

April 04, 2018

Consistency Always professional, helpful and timely. Every aspect of the service is high quality, courteous and very considerate. We travel from Orange County, NY More

by NNOVESKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the review and we greatly appreciate your continued business!

April 03, 2018

Satisfied Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal wit More

by FJEANRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

We appreciate the feedback, thank you!

April 03, 2018

Brad A goes way out of his way to get the job done Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they More

by BUSCAPTAIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady whom takes your car when first drive into the service area. She is great help with questions and directions , Brad Aiello
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you! We're happy Brad was able to make your experience a positive one!

April 03, 2018

Mileage checkup and new tires Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking ou More

by SHSASTEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the review, we appreciate the feedback!

April 02, 2018

Quick oil change I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of the More

by pvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the review! We're glad everything went smoothly and we appreciate the feedback!

April 02, 2018

They care I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. More

by Tancredi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the kind review! We appreciate your continued business!

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