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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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April 04, 2018

this service was to change out snow tires for standard. the service was done efficient, however, when I brought the car home, the next morning, I had a flat and needed to have a tow to the service departmen More

by ALFREDFM71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Know who did the service
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

Alfred, we apologize that your tire was not properly inflated. We completely agree that this should have been handled correctly the first time and are sorry that you were inconvenienced with having to come back. We would love to assist in any way possible should you still need any additional service assistance. In the future please ask for Tim our Service Manager so he can personally help you. Thank you for choosing Prestige Toyota, we hope you were able to enjoy a wonderful holiday weekend!

April 03, 2018

Brad A goes way out of his way to get the job done Amazing staff that get you in and out. Staring with the people as you drive in. They set the atmosphere of the service center since as a customer they More

by BUSCAPTAIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady whom takes your car when first drive into the service area. She is great help with questions and directions , Brad Aiello
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you! We're happy Brad was able to make your experience a positive one!

April 03, 2018

Mileage checkup and new tires Everyone was very friendly and the service was completed in a reasonable amount of time. Shawn worked with me to complete paper work. Upon checking ou More

by SHSASTEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the review, we appreciate the feedback!

April 03, 2018

Satisfied Best dealership,I’m always satisfied at anytime.I go to the shop for my service every 5000miles,never disappointed .It’s always a pleasure to deal wit More

by FJEANRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Apr 04, 2018 -

Prestige Toyota of Ramsey responded

We appreciate the feedback, thank you!

April 02, 2018

Quick oil change I took my Camry for scheduled maintenance (oil change). Even though I showed up earlier than my appointed time, they took me in, and I was out of the More

by pvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the review! We're glad everything went smoothly and we appreciate the feedback!

April 02, 2018

They care I have gone to Toyota service at Prestige for over twenty years. I have Never had a bad experience. I trust them. They have been fair. More

by Tancredi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the kind review! We appreciate your continued business!

April 02, 2018

Chris Budde Rocks Service of my Toyota 2013 highlander was smooth, timely and with a smile from Chris Budde.. Girls at desk were personable and efficient.. Good work Pr More

by MELISSAMGREENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thanks Melissa! We're always here to help with any of your service needs!

March 31, 2018

Great customer service Up front and to the point with service and service suggestions. Have been going here for the last eight years and always feel that my complete satis More

by uschaar44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the kind review! We're glad everything was taken care of and we thank you for your continued business.

March 30, 2018

Great service Excellent service. Service manager was incredible. All in all an excellent experience. Had very nice loaner car for me and took their time on my car a More

by DKASPAR6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bochner, Luke Incognito
Apr 03, 2018 -

Prestige Toyota of Ramsey responded

Thank you! We're glad the process went smoothly.

March 30, 2018

RE-CALL MAINTENACE No problem with the service dept.---my problem though...is that this is approx. 5-7 re-calls on this car----that should NOT BE HAPPENING TO TOYOTA'S More

by NYPARKY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Mar 30, 2018 -

Prestige Toyota of Ramsey responded

We completely understand your frustration with the recalls on your vehicle. We are happy to hear our service department has been able to assist in trying to make this issue with the manufacturer as seamless as possible for you. Thank you for choosing Prestige Toyota for your service needs!

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