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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Prestige Toyota of Ramsey - Service Center
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April 10, 2018
Very efficient Brought my Camry in for my 10K mile checkup. Turns out I'd taken a nail in one of my tires and it had to be replaced. My service person not only check Brought my Camry in for my 10K mile checkup. Turns out I'd taken a nail in one of my tires and it had to be replaced. My service person not only checked to see if I had tire insurance (I do) but called and got the claim approved right away. I've been having my Toyotas serviced at Prestige for years and I always appreciate the knowledgeable service people and how efficiently they do their jobs. More
by SPODSADA
Verified CustomerEmployees Worked With
Juan
April 10, 2018
Best services From the front to the end, its good job. Organized, friendly, clean, as they promise, the job its on time.the prize you pay is worth it. From the front to the end, its good job. Organized, friendly, clean, as they promise, the job its on time.the prize you pay is worth it. More
by ASIAKANILO8
Employees Worked With
Brad Aiello
April 10, 2018
Service quality fantastic, timeliness not so much Been utilizing this Toyota service center for my leased Tacomas for the past 10 years. Service quality has always been great, the advisors are attent Been utilizing this Toyota service center for my leased Tacomas for the past 10 years. Service quality has always been great, the advisors are attentive, and the facility is spotless. Service was horribly slow for years. Use to have to set aside a full morning for a simple oil change and multipoint inspection, often taking 2.5 hours!. About two years ago they created the express service. It did help, cutting the time down to about an hour (still a lot longer than the 15 minutes spent at quick lubes). This time, while it was still express, waited 1;40 with an 8am appt. Looks like I may be going back to paying for the service at an outside facility. My time is too valuable to waste that long on a simple maintenance appointment. More
by Bill
Employees Worked With
Juan
April 09, 2018
Excellent visit Service was as promised. Caroline was very courteous and helpful and applied two service coupons to help reduce the cost of the service visit. Will Service was as promised. Caroline was very courteous and helpful and applied two service coupons to help reduce the cost of the service visit. Will be returning in five thousand miles. More
by BAK74CTVXT
Employees Worked With
April 09, 2018
GREAT SERVICE Prestige Toyota has an amazing service department. The staff is extremely accommodating, courteous and friendly. Luke and Pam always go out of their Prestige Toyota has an amazing service department. The staff is extremely accommodating, courteous and friendly. Luke and Pam always go out of their way for you. More
by LUCIA RICHARDS
Employees Worked With
Pam in car rental, Luke Incognito
April 09, 2018
Fast, reliable and customer focused. Had both vehicles to the Service center within one week. My Avalon needed a warranty repair and my Rav 4 was due for an oil change. Tommy Jacob was Had both vehicles to the Service center within one week. My Avalon needed a warranty repair and my Rav 4 was due for an oil change. Tommy Jacob was my Service Advisor. He provided exemplary service. When I first called from the highway about a noise under the vehicle, he said to bring it right over and he would have someone look at it. Found to need new parts - scheduled the visit and was given a loaner for 2 days while repairs were done. Everyone in the service dept was friendly, and Tommy set the tone for each time there. Best service ever. More
by Happy in NJ
Employees Worked With
Tommie Jacob
April 09, 2018
Organized, friendly and speedy We received excellent service a as always at this service center. We will continue to drive 40 minutes out of our way because the service is consisten We received excellent service a as always at this service center. We will continue to drive 40 minutes out of our way because the service is consistently great! More
by HEAD4YEAROLD
Employees Worked With
Peter Iuculano
April 09, 2018
Efficient and customer friendly This dealer’s service center carries through the dealership’s corporate culture which puts customers at ease and imparts a feeling of confidence and e This dealer’s service center carries through the dealership’s corporate culture which puts customers at ease and imparts a feeling of confidence and efficiency. They seem to try to perform needed service at an appropriate price. More
by BARB499
Employees Worked With
Luke Incognito
April 07, 2018
Very friendly and professional I had some accessories installed on my brand new vehicle. The service installed most of them properly except for one which was an incorrect part. Luke I had some accessories installed on my brand new vehicle. The service installed most of them properly except for one which was an incorrect part. Luke was very helpful, admitted the mistake and proposed quick fix at another visit in few days. I felt treated with courtesy and professionalism despite an initial human error. Mistakes happen but the way to fix them is what is important and makes an impression. More
by MARCINWATOR
Employees Worked With
Luke Incognito
April 06, 2018
Excellent service I brought my Highlander in for its 5000 mike service and the excellent service started as soon as I pulled into the garage. Very friendly and helpful I brought my Highlander in for its 5000 mike service and the excellent service started as soon as I pulled into the garage. Very friendly and helpful in all interactions. All information was explained clearly. The vehicle got a car wash too!! Bonus! More
by ANNJK
Employees Worked With
Chris Budde
