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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,115 Reviews of Prestige Toyota of Ramsey - Service Center
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April 12, 2018
Happy and Satisfied. I was very pleased with my overall service. Toyota provided me with an excellent car loaner. They did a terrific job taking care of all my car needs. I was very pleased with my overall service. Toyota provided me with an excellent car loaner. They did a terrific job taking care of all my car needs. More
by TROSS
Verified CustomerEmployees Worked With
Tom
April 11, 2018
Wonderful as always. People are all so very nice. I have a 2005 Toyota Corolla. I have always brought my car to Prestige Service. I enjoy your service center and the representatives have always let I have a 2005 Toyota Corolla. I have always brought my car to Prestige Service. I enjoy your service center and the representatives have always let me know if I needed anything extra besides what I brought the car in for. It's like I am family and they want to make sure my car is working at it's best performance. I usually get Chris and he is always knowledgeable and friendly. More
by SPARENZAN60
Employees Worked With
Chris Budde
April 11, 2018
Top notch service This was the first time I waited for my car and it was after work. The customer lounge was very inviting. Made the hour wait seem like 20 mins This was the first time I waited for my car and it was after work. The customer lounge was very inviting. Made the hour wait seem like 20 mins More
by SANDYTHOMPSON
Employees Worked With
Tom
April 10, 2018
Service quality fantastic, timeliness not so much Been utilizing this Toyota service center for my leased Tacomas for the past 10 years. Service quality has always been great, the advisors are attent Been utilizing this Toyota service center for my leased Tacomas for the past 10 years. Service quality has always been great, the advisors are attentive, and the facility is spotless. Service was horribly slow for years. Use to have to set aside a full morning for a simple oil change and multipoint inspection, often taking 2.5 hours!. About two years ago they created the express service. It did help, cutting the time down to about an hour (still a lot longer than the 15 minutes spent at quick lubes). This time, while it was still express, waited 1;40 with an 8am appt. Looks like I may be going back to paying for the service at an outside facility. My time is too valuable to waste that long on a simple maintenance appointment. More
by Bill
Employees Worked With
Juan
April 10, 2018
Express oil service NOT so express I recently took my Highlander for an oil change, which was still 3k miles away from the recommended change at every 10K miles. For this reason I deci I recently took my Highlander for an oil change, which was still 3k miles away from the recommended change at every 10K miles. For this reason I decided on the express oil change which the website states takes 60 minutes or less. I scheduled an appointment for 8:30 am & arrives half an hour early to my appointment. To my disappointment the oil change was not completed until after 10:00 am. More
by Hdelacruz
Employees Worked With
Can’t remember the name of the employee
April 10, 2018
Very efficient Brought my Camry in for my 10K mile checkup. Turns out I'd taken a nail in one of my tires and it had to be replaced. My service person not only check Brought my Camry in for my 10K mile checkup. Turns out I'd taken a nail in one of my tires and it had to be replaced. My service person not only checked to see if I had tire insurance (I do) but called and got the claim approved right away. I've been having my Toyotas serviced at Prestige for years and I always appreciate the knowledgeable service people and how efficiently they do their jobs. More
by SPODSADA
Employees Worked With
Juan
April 10, 2018
Best services From the front to the end, its good job. Organized, friendly, clean, as they promise, the job its on time.the prize you pay is worth it. From the front to the end, its good job. Organized, friendly, clean, as they promise, the job its on time.the prize you pay is worth it. More
by ASIAKANILO8
Employees Worked With
Brad Aiello
April 09, 2018
GREAT SERVICE Prestige Toyota has an amazing service department. The staff is extremely accommodating, courteous and friendly. Luke and Pam always go out of their Prestige Toyota has an amazing service department. The staff is extremely accommodating, courteous and friendly. Luke and Pam always go out of their way for you. More
by LUCIA RICHARDS
Employees Worked With
Pam in car rental, Luke Incognito
April 09, 2018
Fast, reliable and customer focused. Had both vehicles to the Service center within one week. My Avalon needed a warranty repair and my Rav 4 was due for an oil change. Tommy Jacob was Had both vehicles to the Service center within one week. My Avalon needed a warranty repair and my Rav 4 was due for an oil change. Tommy Jacob was my Service Advisor. He provided exemplary service. When I first called from the highway about a noise under the vehicle, he said to bring it right over and he would have someone look at it. Found to need new parts - scheduled the visit and was given a loaner for 2 days while repairs were done. Everyone in the service dept was friendly, and Tommy set the tone for each time there. Best service ever. More
by Happy in NJ
Employees Worked With
Tommie Jacob
April 09, 2018
Organized, friendly and speedy We received excellent service a as always at this service center. We will continue to drive 40 minutes out of our way because the service is consisten We received excellent service a as always at this service center. We will continue to drive 40 minutes out of our way because the service is consistently great! More
by HEAD4YEAROLD
Employees Worked With
Peter Iuculano
