Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,127 Reviews of Prestige Toyota of Ramsey - Service Center
As always, outstanding customer service. I find that from the moment I enter the service facility, I am treated with respect and outstanding customer service. Each station has pleasant emplo I find that from the moment I enter the service facility, I am treated with respect and outstanding customer service. Each station has pleasant employees will to assist in any manner. My service coordinator, Pete, has been with me for years, and it is reason I will always purchase a Toyota vehicle. The sales department may spend a day with you until the sale takes place, however, it is the service department that you will have a relationship with for many years to come. I wouldn't choose any other service center to do business with! Pete is extraordinary and goes out of his way to accommodate his customers. As long as this type of service continues, Prestige Toyota will never be without customers! More
Fantastic Experience /Knowledgeable I have had a terrific experience with the entire process. From my first call until my car was finished. Was weary about car dealerships in general. Bu I have had a terrific experience with the entire process. From my first call until my car was finished. Was weary about car dealerships in general. But after calling Gabi, it all changed. He followed the process of my repairs through to the end. Along with setting up the appointment to a loaner vehicle. It was all in all a tremendous experience working with Gabi. Gabi has extensive knowledge of work being performed and how it works. He explained everything to me. Without dealing with Gabi, I'm unsure if I would have ever went up to this dealership. He was not pushy and he was polite, honest and extremely knowledgeable. Thank you very much for the enjoyable opportunity I encountered at Prestige Toyota. More
The best service in comparison other dealers. The service department have friendly employees, nice attention the waited time for take car was efficiently and adviser Juan Rivas is a great employe The service department have friendly employees, nice attention the waited time for take car was efficiently and adviser Juan Rivas is a great employee, i like works with him More
I went for a free oil change I have had bad experiences at this service center over the past year. This time was much better. Peter was helpful and delivered as promised. I have had bad experiences at this service center over the past year. This time was much better. Peter was helpful and delivered as promised. More
Perfect service appointment Very friendly and efficient staff all the way from making the appointment and until I left the service center upon completion of the service. As usual Very friendly and efficient staff all the way from making the appointment and until I left the service center upon completion of the service. As usual, I enjoyed the time I spent there. More
Part Replacement It was such a hassle to get an actual person on the line to make an appointment. Next day I get a text message stating that the part was available for It was such a hassle to get an actual person on the line to make an appointment. Next day I get a text message stating that the part was available for replacement. When my wife arrives at service they said the part was not ready for installation that we were sent a wrong message. More
Fast, Friendly, great Very nice, facility is gorgeous and the waiting room is excellent. Service was fast and friendly. I will be bringing my car for service at Prestige al Very nice, facility is gorgeous and the waiting room is excellent. Service was fast and friendly. I will be bringing my car for service at Prestige all the time. More
EXCELLENT SERVICE EXPERIENCE Made and altered service appointment online with no difficulty. Car was taken to service on time and was returned within an hour with a clean and car Made and altered service appointment online with no difficulty. Car was taken to service on time and was returned within an hour with a clean and cared for appearance. I was able to use my "happy birthday" gift discount and to take advantage of an email and mailing special pricing for my oil change. All in all, a routine service call very well handled. More
Always Great Always given great advice and never pressured. Comfortable setting for waiting given to all. Business me and women,children,handicap and privacy is re Always given great advice and never pressured. Comfortable setting for waiting given to all. Business me and women,children,handicap and privacy is respected as well. Always recommend your dealership and great full for knowing my car is in the safest condition. More
Consistently superb because of the people. They were prompt, explained the service and answered my concerns. Always nice to see Mike on the service drive. The new waiting room is great. They were prompt, explained the service and answered my concerns. Always nice to see Mike on the service drive. The new waiting room is great. More