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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

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April 14, 2018

The best service in comparison other dealers. The service department have friendly employees, nice attention the waited time for take car was efficiently and adviser Juan Rivas is a great employe More

by MBJ06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : juan, Chris Budde, Luis Alvarez, Jason Bochner, Anson Castillo, Braulio Ceballos
April 13, 2018

Part Replacement It was such a hassle to get an actual person on the line to make an appointment. Next day I get a text message stating that the part was available for More

by JG71276
Recommend Dealer
No
Employees Worked With
Don't know names of employees.
Apr 13, 2018 -

Prestige Toyota of Ramsey responded

We are extremely sorry for the inconvenience, and can understand why you are frustrated. Our clients are our top priority and we are sorry that it took long to make your appointment. We also apologize for the miscommunication about your part installation, and will have upper management look into this matter to ensure it does not happen again.

April 13, 2018

Fast, Friendly, great Very nice, facility is gorgeous and the waiting room is excellent. Service was fast and friendly. I will be bringing my car for service at Prestige al More

by JSPENILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Aiello
April 13, 2018

EXCELLENT SERVICE EXPERIENCE Made and altered service appointment online with no difficulty. Car was taken to service on time and was returned within an hour with a clean and car More

by IMJAKE330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan O. Rivas Service Advisor.
April 13, 2018

I went for a free oil change I have had bad experiences at this service center over the past year. This time was much better. Peter was helpful and delivered as promised. More

by DTKILDAY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Iuculano, Jodi Bachetti
Apr 13, 2018 -

Prestige Toyota of Ramsey responded

Thank you for the feedback. We are sorry your past experiences have not been positive, but we are happy to hear Peter and Jodi were able to make this one good! We look forward to working with you in the future!

April 13, 2018

Perfect service appointment Very friendly and efficient staff all the way from making the appointment and until I left the service center upon completion of the service. As usual More

by GESIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
April 12, 2018

Always Great Always given great advice and never pressured. Comfortable setting for waiting given to all. Business me and women,children,handicap and privacy is re More

by HUMMINGBIRD1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
April 12, 2018

Consistently superb because of the people. They were prompt, explained the service and answered my concerns. Always nice to see Mike on the service drive. The new waiting room is great. More

by BOBGOODHEART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike on the service drive , Chris Budde
April 12, 2018

Fast and Proffesional From start to finish the staff was quick efficient and courteous. They answered my questions and got me back in my vehicle faster then I had anticipa More

by JORDANCLAUBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dailey, Chris Budde, Jason Bochner
April 12, 2018

Friendly and professional We have always been pleased with the service at Prestige Toyota. This is our second vehicle being serviced by Prestige in Mahwah and we would never h More

by MARGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
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