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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews
Call Service Center (201) 825-2700

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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October 04, 2024

First service- friendly, efficient, pleasant experience. Joe was very helpful explaining the process. He helped me with a dashboard question. I was out in no time. More

by rmsinclair8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Oct 04, 2024 -

rmsinclair8588 responded

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Oct 05, 2024 -

Prestige Toyota of Ramsey responded

We're glad to hear you had a friendly and efficient first service experience! Joe is a fantastic team member, and we're pleased he could assist you with your dashboard question. Thank you for choosing us, and we look forward to helping you again with any future needs.

September 30, 2024

Terrible. . if you bought car more than 5 years ago you will be ignored. They don't care unless you dress the part. More

by wlawlor93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with anybody. They asked me to come in and the girls
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September 30, 2024

I’m very happy with the service got my car back in two hours they did a good job. More

by Dinell221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Prestige Toyota of Ramsey responded

We’re glad to hear you’re happy with the service! Getting your car back in two hours is what we aim for. Thank you for your feedback, and we look forward to seeing you again!

September 27, 2024

Very professional very helpful staff. JEFFREY helped me through the service appointment quickly and efficiently. Work Completed quickly and without issue. More

by Mcaro4096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Prestige Toyota of Ramsey responded

Thank you for the kind words! We're glad to hear that Jeffrey provided professional and efficient service during your appointment. We look forward to serving you again!

September 22, 2024

The service advisor Caroline was very respectful. She was very courteous, explanatory and extremely helpful. I definitely recommend her and this dealership. A very positive experience More

by Rmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Prestige Toyota of Ramsey responded

We’re delighted to hear that Caroline provided you with such respectful and helpful service! It’s great to know that she made your experience positive. Thank you for your recommendation; we truly appreciate it! If you need anything else, don’t hesitate to reach out.

September 13, 2024

Very nice employees both in sales and services , comfortable environment, thank you Sara for your support More

by luc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Sep 13, 2024 -

Prestige Toyota of Ramsey responded

Thank you for the kind words! We're delighted to hear that both our sales and service teams made your experience enjoyable. We’ll be sure to pass on your thanks to Sara. If you need anything else, feel free to reach out.

July 10, 2024

Client Advisor - Samuel Caban did excellent, job. He explained everything. He is extremely knowledgeable and extremely professional. More

by abcars2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Caban
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Jul 10, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your positive feedback on Samuel Caban. We're delighted he provided such an excellent experience with his expertise and professionalism. Should you have any questions or need assistance in the future, please feel free to contact us. We're here for you!

June 11, 2024

Jeffry is very helpful & professional. He is a pleasure working with. I caa ask always count on him great service on my vehicle. The lounge is also very comfortable with a nice coffee mac More

by KEVINJAWS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
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Jun 12, 2024 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience! We're thrilled to hear that Jeffry provided you with helpful and professional service. We're also glad you enjoyed the comfortable lounge and coffee machine. We look forward to continuing to serve you and your vehicle. Thank you for choosing us!

June 05, 2024

I had a great experience today. It was last minute. I popped in to get an oil change without a reservation. In and out in 1 hour, fabulous More

by ZS111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam was my sales rep
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Jun 06, 2024 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience! We're glad we could accommodate your last-minute visit and provide a quick and efficient oil change. If you need anything else, please don't hesitate to reach out. We're here to help!

May 04, 2024

Great service. Jeffrey was very helpful and professional. I highly recommend this location for vehicle maintenance. More

by kmaliski6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We're thrilled to hear about your great service experience with Jeffrey. We appreciate your recommendation and look forward to serving you again for your vehicle maintenance needs!

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