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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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April 23, 2018

Quick and easy Excellent customer service. Waiting area is comfortable. There’s complimentary coffee and snacks. We were in and out and the free car wash was a nice More

by sr0399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Dailey, Chris Budde, Jason Bochner, Brad Aiello, Sergio Gonzalez, Tim Broderick, Naitlyn Cruceta, Luke Incognito, Anny Duran
April 23, 2018

No appt and took care of me Great service Took very good care of me he said that they were short handed and he still went above and beyond his call of duty More

by LOPRINZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
April 23, 2018

great regular maintenance service experience was able to make a last minute appointment on Saturday, and was able to get the car back on the same day. Excellent service, thank you! More

by apanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the actual employee name, was working w/Services team on Saturday, April 21st
April 21, 2018

bad services I just bought my car in December and three monts later, there was a problem with the air conditioner and alignment. They didn't really help and they g More

by enio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RODRIGO MONTEAGUDO, Donnalee Ramos, Jay Yarber, Luke Incognito
Apr 23, 2018 -

Prestige Toyota of Ramsey responded

We are very sorry for any inconveniences you may have encountered. It is to our understanding that your vehicle was in service for 13 days and that we were working to trade you out of your vehicle. We apologize if there was a miscommunication. Please contact our dealership at your earliest convenience and we will be happy to further discuss this matter with you.

April 20, 2018

Fast and Easy Every person that I interacted with was friendly and helpful. They quotes that I'd be there for 1 hour and 15 minutes and it was probably closer to 1 More

by TRACYHAGBERG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I'm not good with names, so I can't tell you who I dealt with.
April 20, 2018

Nice staff Staff is nice. They do try to get you out within the hour. They will advise you if anything is needed or wrong with your vehicle as well. More

by DANIELLEMARIE427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Soja
April 19, 2018

Experience Getting the 1st appt is important to me. I was greeted immediately and the work order processed professionally and expeditiously. The car was made ava More

by JCOLABELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2018

very good service I did not have to wait long for the oil change/points service. The service person Juan was excellent and very helpful. I also took care of another con More

by amelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
April 19, 2018

20,000 Oil change / car wash & check list OK'd & quick. I've worked with Chris Budde and find the service at this site quick and efficient. Drive right in and drive right out when they're done. More

by JEAN NICOLLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ordered touch up paint at parts dept. Person there was helpful too. Didn't get his name. , Chris Budde
April 18, 2018

Schedulled Oil Change Joseph Alston was great to work with. He called me ahead of the time originally stated that the work would be completed. Got shuttled between home a More

by XREMNANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Alston
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