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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

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April 25, 2018

Oil change Great service. Beautiful waiting room. Didn’t take long. Always a pleasure getting service done at this facility. They were very informative of what I More

by ANNEESPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gigi Coplin
April 25, 2018

Maintenace on my 2012 Highlander Work is always done correctly. The Service Advisors are always polite, explains repairs for approval before work is done and review repairs at the en More

by LBHURD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Chris Budde, Jake Soja, Luke Incognito
April 24, 2018

Positive experience- getting a new key I am rating the experience that I had based on the professional service given to me by the person assigned to me-as he was excellent! More

by SCHRISTIE01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gain Samman- service advisor -excellent , Anne Fitzpatrick, Diane Deluca
April 24, 2018

great service Very nice service and kind helpful employees work was completed on time as promised, we were offered s shuttle ride to a diner since we needed additio More

by LORRAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

No appt and took care of me Great service Took very good care of me he said that they were short handed and he still went above and beyond his call of duty More

by LOPRINZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Jacob
April 23, 2018

great regular maintenance service experience was able to make a last minute appointment on Saturday, and was able to get the car back on the same day. Excellent service, thank you! More

by apanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the actual employee name, was working w/Services team on Saturday, April 21st
April 23, 2018

Quick and easy Excellent customer service. Waiting area is comfortable. There’s complimentary coffee and snacks. We were in and out and the free car wash was a nice More

by sr0399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Dailey, Chris Budde, Jason Bochner, Brad Aiello, Sergio Gonzalez, Tim Broderick, Naitlyn Cruceta, Luke Incognito, Anny Duran
April 21, 2018

bad services I just bought my car in December and three monts later, there was a problem with the air conditioner and alignment. They didn't really help and they g More

by enio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RODRIGO MONTEAGUDO, Donnalee Ramos, Jay Yarber, Luke Incognito
Apr 23, 2018 -

Prestige Toyota of Ramsey responded

We are very sorry for any inconveniences you may have encountered. It is to our understanding that your vehicle was in service for 13 days and that we were working to trade you out of your vehicle. We apologize if there was a miscommunication. Please contact our dealership at your earliest convenience and we will be happy to further discuss this matter with you.

April 20, 2018

Fast and Easy Every person that I interacted with was friendly and helpful. They quotes that I'd be there for 1 hour and 15 minutes and it was probably closer to 1 More

by TRACYHAGBERG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I'm not good with names, so I can't tell you who I dealt with.
April 20, 2018

Nice staff Staff is nice. They do try to get you out within the hour. They will advise you if anything is needed or wrong with your vehicle as well. More

by DANIELLEMARIE427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Soja
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