Prestige Toyota of Ramsey - Service Center

Excellent service and thoughtful appreciation of my money Luke was particularly excellent in making sure that I did not buy what I did not need and applying coupons to what I did need. Luke was particularly excellent in making sure that I did not buy what I did not need and applying coupons to what I did need. More

Awesome Experience Went to prestige for my 20K mile service on my Highlander. Gabi, my adviser, was extremely helpful. Awesome experience over all. Highly recommended fo Went to prestige for my 20K mile service on my Highlander. Gabi, my adviser, was extremely helpful. Awesome experience over all. Highly recommended for your service needs. More

Great service as usual Another pleasant experience at Prestige Toyota. Transition into service center went smoothly and service advisor Tom Jacob was very helpful. Waited in Another pleasant experience at Prestige Toyota. Transition into service center went smoothly and service advisor Tom Jacob was very helpful. Waited in the "quiet room" (which was actually quiet) where I caught up on some reading. After about an hour or so Tom came by to tell me it was finished. I got into my newly-washed car and drove off, but not before grabbing a cup of 50/50 coffee, which was delicious. Thanks for the great service. More

Maintenace on my 2012 Highlander Work is always done correctly. The Service Advisors are always polite, explains repairs for approval before work is done and review repairs at the en Work is always done correctly. The Service Advisors are always polite, explains repairs for approval before work is done and review repairs at the end. More

Reliable and helpful I rely on the service team at Prestige to keep my cars running, since I drive 400 miles/week just to get to and from my job. Great service, and I like I rely on the service team at Prestige to keep my cars running, since I drive 400 miles/week just to get to and from my job. Great service, and I like the printouts at the end of the service so I know what to expect the next time I bring the car in. More

recall plus work They did all the work they were said to. They took longer than I was told by two weeks and when I asked about when it was due Brad Aiello told me I wo They did all the work they were said to. They took longer than I was told by two weeks and when I asked about when it was due Brad Aiello told me I would have it by 4-14. When in fact I did not receive another call until 4-20 and it was a voice mail ( i was told) I did not receive. I was told on 4-11 that a mechanic was no longer working there and the other mechanic was out as well. For a very large place, I thought their would be more than 2 working. When I finally picked up my car, the service writer was quick to point out that he had tried to reach me several times when in fact I only had the voice mail on my phone on Monday 4/23. I picked it up on the 24th. I was then told Brad Aiello was out for week and the rest of the dept had to take over his workload. Poor communication on their part and nothing was done or offered to compensate me for the loss of my vehicle for more than an additional week. More

Another great experience Over the years I have used 5 Toyota dealerships with 3 being in the local area. The Prestige service department is by far the best service department Over the years I have used 5 Toyota dealerships with 3 being in the local area. The Prestige service department is by far the best service department of all of the dealerships that I have used. I have two Toyota vehicles and won't use another dealership for service More

Oil change Great service. Beautiful waiting room. Didn’t take long. Always a pleasure getting service done at this facility. They were very informative of what I Great service. Beautiful waiting room. Didn’t take long. Always a pleasure getting service done at this facility. They were very informative of what I needed More

Positive experience- getting a new key I am rating the experience that I had based on the professional service given to me by the person assigned to me-as he was excellent! I am rating the experience that I had based on the professional service given to me by the person assigned to me-as he was excellent! More

great service Very nice service and kind helpful employees work was completed on time as promised, we were offered s shuttle ride to a diner since we needed additio Very nice service and kind helpful employees work was completed on time as promised, we were offered s shuttle ride to a diner since we needed additional work to be performed. All went very well. More