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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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May 08, 2018

Very efficient. Again very efficient,polite and the wait was not bad at all. Very comfortable, TV and coffee. Chris came out and explained what needed to be done More

by LIZFRASSINELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde, John Tsikinis
May 08, 2018

Efficient service This is the third Highlander that we purchased from Prestige and once more we purchased "Toyota Care" because the service is excellent and cost-effect More

by S.Gilmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
May 08, 2018

Prestige Service I brought my vehicle in without an appointment when I noticed the check engine light on. My car was promptly taken care of in about an hour. Highly More

by ABELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 08, 2018

Truck was not fixed Brought the vehicle in was there for 2 weeks because of no AC . Called truck was fixed did extensive work paid the deductible. Picked up truck drove a More

by Hdfatboy47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabi
May 08, 2018 -

Prestige Toyota of Ramsey responded

We're extremely sorry for any inconveniences you encountered with us. A service manager has been alerted about this issue, and it is being further looked into to ensure it does not happen again. If you continue to experience issues with your truck after it is serviced, please contact our service department at your earliest convenience and a manager will be happy to assist you. Thank you.

May 07, 2018

5000 mile check-up - Prompt, efficient, friendly - came all the way from NYC to have service in Mahwah, and it was worth it! Exceptional, will make Prestige my service de More

by JDSLMD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun - he should be rated 5* as well!, Anne Fitzpatrick
May 06, 2018

Exceptional service and advisor Very helpful knowledgeable and professional service advisor , Gabi Samman. Also very friendly and professional service receptionist Cortney Hill. Ser More

by TRDTOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman, service advisor. , Courtny Hill, Anne Fitzpatrick
May 06, 2018

10,000 mile check up Shawn, the service writer explained I needed 2 new tires. The Parts Manager gave me a good deal on tires since my husband is a Parts Manager at a Chry More

by mtgwvlny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn in service
May 05, 2018

Great experience Everyone was very friendly and professional. Very pleasant experience. Great place to get car serviced. I would recommend this service center to my f More

by IYANKEEFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 05, 2018

A quick oil change I received a notice about your offer for an oil change with a $20 coupon bonus for Target. As it happened, I needed an item from Target so your timin More

by ASNEWMAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Luke Incognito
May 04, 2018

Great Pete was great and everything went smooth. He was able to help me with my car and the recall that was needed to get done. More

by JOSEPHNOE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal K. , Peter Iuculano, Anne Fitzpatrick
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