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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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May 14, 2018

always on time and friendly service They run the service center like a well oiled machine....very organized and friendly. They finished the service in the time they said it would be done More

by mbolnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bochner, Tim Broderick
May 13, 2018

Service was done in a timely and friendly way. The drop off was very friendly. Service Rep Peter was friendly and knowledgeable. Free car was was a definite More

by KKUNISCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
May 10, 2018

Better expectation The service was good, I wished someone explained the process, and estimated time it would be completed. I was promised a OEM remote starter but receiv More

by Jsantiago21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Budde
May 10, 2018

service consultant Chris is an excellent service consultant. Very knowledgeable, efficient, courteous and good people skills. I also like the modernness of your faci More

by JGWILLCOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 10, 2018

A+ service experience Great service. Service consultant, Chris Budde, was very knowledgeable and diagnosed the problem immediately. I would definitely recommend Prestige More

by GMCMAHON98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 10, 2018

It is always pleasant. The people are very nice. Pleasant and professional. I have been getting service here for 9 years. I have never had any problems . I don't get my cars from here. However, t More

by Karen B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Aiello, Rafael Mancebo
May 10, 2018

VERY GOOD EXPERIENCE,ANDSERVICE WAS QUICK TO REPAIR MY PROBE iI RECOMED PRESTIGE TOYOTA,BECAUSE OF EASY AND COURTESY SERVICE THEY GIVE TO ITS CUSTOMER ALSO MY SERVICE ADVISER GABI SAMMAN WAS VERY HELPFUL More

by AMORESE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GABI SAMMAN VERY PROFESSIONAL AND POLITE
May 08, 2018

ABOVE & BEYOND EVERY SINGLE TIME !!! PRESTIGE TOYOTA of Ramsey is the ONLY dealership when getting your Toyota serviced, I'd recommend; from the moment you pull your vehicle into their sp More

by toyotaramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 08, 2018

Poor service overall Waited two weeks for an appointment only to find out warranty company was closed to approve the repair, and no loaners. dealer says they didn’t have t More

by MFSTARK64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom service writer
May 08, 2018 -

Prestige Toyota of Ramsey responded

We are very sorry that your visit with us went the way you described. Our clients are our top priority, and we are sorry you did not leave feeling this way. If you would like to further discuss this matter, please contact our dealership at your earliest convenience and a representative from our store will be glad to speak with you.

May 08, 2018

Service at Prestige Toyota is excellent for 8 years now Toyota efficiently handled a few recalls, 35K service, brake replacements, air filter, a couple of electrical issues, and a thorough detail. No surpri More

by ht_nyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
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