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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Prestige Toyota of Ramsey - Service Center
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May 10, 2018
Better expectation The service was good, I wished someone explained the process, and estimated time it would be completed. I was promised a OEM remote starter but receiv The service was good, I wished someone explained the process, and estimated time it would be completed. I was promised a OEM remote starter but received an after market model. The after market model is a disappointment for me. More
by Jsantiago21
Verified Customer
May 08, 2018
ABOVE & BEYOND EVERY SINGLE TIME !!! PRESTIGE TOYOTA of Ramsey is the ONLY dealership when getting your Toyota serviced, I'd recommend; from the moment you pull your vehicle into their sp PRESTIGE TOYOTA of Ramsey is the ONLY dealership when getting your Toyota serviced, I'd recommend; from the moment you pull your vehicle into their spotless shop, you are greeted by a kind, welcoming staff. You can wait for your vehicle and enjoy TV on beautiful, ultra-comfortable, leather chairs and have your choice of a variety of beverages, hot or cold; completely UPSCALE!! Or, if you don't care to wait, if there's a Courtesy vehicle available, just ask your sales rep!! This amazing dealership even provides access to a "quiet room" with a few computers; UNREAL !! BRAVO, once again, to the dealership of my choice, ALWAYS..... PRESTIGE TOYOTA OF RAMSEY, NJ!!! More
by toyotaramsey
Employees Worked With
Chris Budde
May 08, 2018
Poor service overall Waited two weeks for an appointment only to find out warranty company was closed to approve the repair, and no loaners. dealer says they didn’t have t Waited two weeks for an appointment only to find out warranty company was closed to approve the repair, and no loaners. dealer says they didn’t have the parts ( $12) Didn’t top off antifreeze like I asked and car was dirty inside as usual. Not pleased with service at all More
by MFSTARK64
Employees Worked With
Tom service writer
May 08, 2018
Service at Prestige Toyota is excellent for 8 years now Toyota efficiently handled a few recalls, 35K service, brake replacements, air filter, a couple of electrical issues, and a thorough detail. No surpri Toyota efficiently handled a few recalls, 35K service, brake replacements, air filter, a couple of electrical issues, and a thorough detail. No surprises, they kept me posted with progress and provided flexibility with the loaner car. Luke was excellent. More
by ht_nyc
Employees Worked With
Luke Incognito
May 08, 2018
Very efficient. Again very efficient,polite and the wait was not bad at all. Very comfortable, TV and coffee. Chris came out and explained what needed to be done Again very efficient,polite and the wait was not bad at all. Very comfortable, TV and coffee. Chris came out and explained what needed to be done. More
by LIZFRASSINELLI
Employees Worked With
Chris Budde, John Tsikinis
May 08, 2018
Efficient service This is the third Highlander that we purchased from Prestige and once more we purchased "Toyota Care" because the service is excellent and cost-effect This is the third Highlander that we purchased from Prestige and once more we purchased "Toyota Care" because the service is excellent and cost-effective. More
by S.Gilmartin
May 08, 2018
Prestige Service I brought my vehicle in without an appointment when I noticed the check engine light on. My car was promptly taken care of in about an hour. Highly I brought my vehicle in without an appointment when I noticed the check engine light on. My car was promptly taken care of in about an hour. Highly recommend rhem for servicing your Toyota! More
by ABELL
Employees Worked With
Chris Budde
May 08, 2018
Truck was not fixed Brought the vehicle in was there for 2 weeks because of no AC . Called truck was fixed did extensive work paid the deductible. Picked up truck drove a Brought the vehicle in was there for 2 weeks because of no AC . Called truck was fixed did extensive work paid the deductible. Picked up truck drove around for 5 minutes and no change was still blowing hot air. So the truck is still there how would you feel. More
by Hdfatboy47
Employees Worked With
Gabi
May 07, 2018
5000 mile check-up - Prompt, efficient, friendly - came all the way from NYC to have service in Mahwah, and it was worth it! Exceptional, will make Prestige my service de Prompt, efficient, friendly - came all the way from NYC to have service in Mahwah, and it was worth it! Exceptional, will make Prestige my service destination! More
by JDSLMD
Employees Worked With
Shaun - he should be rated 5* as well!, Anne Fitzpatrick
May 06, 2018
Exceptional service and advisor Very helpful knowledgeable and professional service advisor , Gabi Samman. Also very friendly and professional service receptionist Cortney Hill. Ser Very helpful knowledgeable and professional service advisor , Gabi Samman. Also very friendly and professional service receptionist Cortney Hill. Service adivsor understands and advised me on my needs of repairs with accurate estimate. More
by TRDTOY
Employees Worked With
Gabi Samman, service advisor. , Courtny Hill, Anne Fitzpatrick
