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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,127 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,127 Reviews of Prestige Toyota of Ramsey - Service Center
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May 17, 2018
Quick and Professional Professional and quick. I arrived late due to weather related detours. The y still got me in and out in less that the estimated time. Professional and quick. I arrived late due to weather related detours. The y still got me in and out in less that the estimated time. More
by phrdhog
Verified CustomerEmployees Worked With
Tim Broderick
May 16, 2018
Always great I have been leasing my cars from prestige Toyota for over 20 years because of the great service dept. they have. Chris Budde has been my go to guy an I have been leasing my cars from prestige Toyota for over 20 years because of the great service dept. they have. Chris Budde has been my go to guy and I would recommend everyone to him. He is professional, explains everything, efficient, and very personable. Have a great relationship with Chris. More
by harriet.berger@coperion.com
Employees Worked With
Chris Budde
May 16, 2018
Great Service for my Vehicle! I needed an oil change and was given a convenient appointment very quickly. There's very comfortable seating if you wait for your vehicle...TV, refres I needed an oil change and was given a convenient appointment very quickly. There's very comfortable seating if you wait for your vehicle...TV, refreshments and a very clean environment. My Service Adviser Chris kept me informed about the service and gave me some recommendations for other service and parts that needed replacing. I was very pleased with the service here and will definitely return in the future. More
by SUNIVERSE11
Employees Worked With
Chris Budde, Jason Bochner
May 16, 2018
12;00 noon Been having my Toyotas serviced at Prestige for years. I can't say enough about how well I have been treated from the check in by Shaen to the reps ha Been having my Toyotas serviced at Prestige for years. I can't say enough about how well I have been treated from the check in by Shaen to the reps handling the write up to occasionally when necessary my interaction with the behind the scene technicians. More
by ALJV
May 15, 2018
Thorough I came in for an oil change. I knew a few items were close to test to be fixed. They showed me what was needed. I decided what fix now and what cou I came in for an oil change. I knew a few items were close to test to be fixed. They showed me what was needed. I decided what fix now and what could wait. They were very supportive More
by CCURRANCO
Employees Worked With
Tom Jacob
May 15, 2018
Not sure antone cares- depends on whi is there that day Every time I go tge experience differs. I was there for 2 hours (while it was NOT busy) for basically a check and oil change. Tge check showed i had p Every time I go tge experience differs. I was there for 2 hours (while it was NOT busy) for basically a check and oil change. Tge check showed i had poor and a bad filter. No one brought it to my attention. I raised it and everyone just looked at it blankly and said oh yes should have said something but dont worry about it. Not urgent. My point was my time is valuable and you can make money off these things. Now I have to come back. HOWEVER, I wont come back. Ill just fix it elsewhere. More
by JCOUNCILOR
Employees Worked With
Shawn Thorgren
May 15, 2018
Tire rotation 12,000 From the first few minutes there, great experience. The first person I met to setting up with Shawn, everyone was professional. The service was finish From the first few minutes there, great experience. The first person I met to setting up with Shawn, everyone was professional. The service was finished in a short time. More
by RJMDBM
Employees Worked With
Shawn
May 14, 2018
Service Department The Service Department was very professional and accommodating. Brad answered all my questions and concerns. He also kept me informed on all aspects o The Service Department was very professional and accommodating. Brad answered all my questions and concerns. He also kept me informed on all aspects of the servicing of my car. The only disappointment was when I received my loaner car, The red light (fuel low) was on and when I questioned why it was on it was because the loaner car was just returned and they did not replace the gas. He said I could go around the corner and put gas in the car. More
by patio40
Employees Worked With
Brad Aiello
May 14, 2018
Had my water pump changed; great experience, car runs great Very convenient and professional service. My car was recently serviced at Prestige Toyota Services and I am very happy with the professionalism of Luk Very convenient and professional service. My car was recently serviced at Prestige Toyota Services and I am very happy with the professionalism of Luke, and the reception staff as well as the valet professionals who helped me get a loaner car until my car was ready for pick up. My car is now runs very smoothly and I do appreciate the wonderful work the everyone did to make me a satisfied customer. Thank you Prestige crew. Jean Paul More
by NICEETCOOL
Employees Worked With
Luke Incognito
May 14, 2018
Longtime customer - great service I've been bringing my RAV4 to Prestige since I bought it. 150K miles later it still runs like new. Great customer service. This time, the service team I've been bringing my RAV4 to Prestige since I bought it. 150K miles later it still runs like new. Great customer service. This time, the service team was able to salvage my brake rotors, saving me hundreds of dollars. They kept me apprised of the situation throughout. More
by NickR
Employees Worked With
