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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Prestige Toyota of Ramsey - Service Center
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May 17, 2018
Took care of the issues without question Gabi my service coordinator was excellent in handling all the issues. Mechanics did not repair the first time but Gabi took care of it and refunded my Gabi my service coordinator was excellent in handling all the issues. Mechanics did not repair the first time but Gabi took care of it and refunded my 5o deductible. HONERABLE. More
by Hdfatboy47
Verified CustomerEmployees Worked With
Gabi
May 17, 2018
Excellence in customer service It is really rare to find excellence in customer service, but that is the level at your service facility. Everyone was friendly, courteous and nice. It is really rare to find excellence in customer service, but that is the level at your service facility. Everyone was friendly, courteous and nice. Chris was particularly attentive in reviewing the report about my car. More
by sharonreissman
Employees Worked With
Chris Budde
May 17, 2018
Great experience Overall a great experience. No problems at all! Would definitely come to Prestige again. Everyone was super friendly and easy to work with. Thanks aga Overall a great experience. No problems at all! Would definitely come to Prestige again. Everyone was super friendly and easy to work with. Thanks again! More
by BOOSTkdv
Employees Worked With
John Lindstrom, Jason Bochner, Brad Aiello, Tim Broderick
May 17, 2018
Easy to have general service. Just had general service. Left vehicle night before. Very convenient. Check in easy and timely. Not much else to say for such a simple service. Just had general service. Left vehicle night before. Very convenient. Check in easy and timely. Not much else to say for such a simple service. More
by LKAPLAN
Employees Worked With
May 17, 2018
Quick and Professional Professional and quick. I arrived late due to weather related detours. The y still got me in and out in less that the estimated time. Professional and quick. I arrived late due to weather related detours. The y still got me in and out in less that the estimated time. More
by phrdhog
Employees Worked With
Tim Broderick
May 16, 2018
12;00 noon Been having my Toyotas serviced at Prestige for years. I can't say enough about how well I have been treated from the check in by Shaen to the reps ha Been having my Toyotas serviced at Prestige for years. I can't say enough about how well I have been treated from the check in by Shaen to the reps handling the write up to occasionally when necessary my interaction with the behind the scene technicians. More
by ALJV
May 16, 2018
Always great I have been leasing my cars from prestige Toyota for over 20 years because of the great service dept. they have. Chris Budde has been my go to guy an I have been leasing my cars from prestige Toyota for over 20 years because of the great service dept. they have. Chris Budde has been my go to guy and I would recommend everyone to him. He is professional, explains everything, efficient, and very personable. Have a great relationship with Chris. More
by harriet.berger@coperion.com
Employees Worked With
Chris Budde
May 16, 2018
Great Service for my Vehicle! I needed an oil change and was given a convenient appointment very quickly. There's very comfortable seating if you wait for your vehicle...TV, refres I needed an oil change and was given a convenient appointment very quickly. There's very comfortable seating if you wait for your vehicle...TV, refreshments and a very clean environment. My Service Adviser Chris kept me informed about the service and gave me some recommendations for other service and parts that needed replacing. I was very pleased with the service here and will definitely return in the future. More
by SUNIVERSE11
Employees Worked With
Chris Budde, Jason Bochner
May 15, 2018
Not sure antone cares- depends on whi is there that day Every time I go tge experience differs. I was there for 2 hours (while it was NOT busy) for basically a check and oil change. Tge check showed i had p Every time I go tge experience differs. I was there for 2 hours (while it was NOT busy) for basically a check and oil change. Tge check showed i had poor and a bad filter. No one brought it to my attention. I raised it and everyone just looked at it blankly and said oh yes should have said something but dont worry about it. Not urgent. My point was my time is valuable and you can make money off these things. Now I have to come back. HOWEVER, I wont come back. Ill just fix it elsewhere. More
by JCOUNCILOR
Employees Worked With
Shawn Thorgren
May 15, 2018
Tire rotation 12,000 From the first few minutes there, great experience. The first person I met to setting up with Shawn, everyone was professional. The service was finish From the first few minutes there, great experience. The first person I met to setting up with Shawn, everyone was professional. The service was finished in a short time. More
by RJMDBM
Employees Worked With
Shawn
