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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,128 Reviews of Prestige Toyota of Ramsey - Service Center
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June 08, 2018
Service was excellent. Wait time was appropriate. Everyone is friendly and professional. My phone was dead and they were able to lend me a charger so I can c was excellent. Wait time was appropriate. Everyone is friendly and professional. My phone was dead and they were able to lend me a charger so I can continue using my phone More
by mmrn27
Verified CustomerEmployees Worked With
Juan
June 08, 2018
Very professional and friendly staff! I have been servicing my car here since I purchased it back in 2015.. The entire experience has actually gotten better. Go and see Caroline, she i I have been servicing my car here since I purchased it back in 2015.. The entire experience has actually gotten better. Go and see Caroline, she is the best! More
by RobC
Employees Worked With
June 08, 2018
Headlight Service rep was cordial, professional and knowledgeable. Waiting area was clean, comfortable seats, television. Bathrooms were clean. Service work wa Service rep was cordial, professional and knowledgeable. Waiting area was clean, comfortable seats, television. Bathrooms were clean. Service work was performed in time promised. Car washed. More
by SRLCPA0
Employees Worked With
June 08, 2018
Very good service and nice place to wait. My only complaint is that I had to wait over an hour for a simple tire rotation that was scheduled routine maintenance and the waiting room was empty, My only complaint is that I had to wait over an hour for a simple tire rotation that was scheduled routine maintenance and the waiting room was empty, so I don't understand. More
by APPLED09
Employees Worked With
Last name was Shea I believe.
June 08, 2018
A great experience in general and much better than expected Best experience with an auto service center in years. From the initial sales contact to the first service, I was pleased with each phase.. Keep Best experience with an auto service center in years. From the initial sales contact to the first service, I was pleased with each phase.. Keep up the good work! More
by dfpawlak
June 07, 2018
Excellent and Speedy !!!! They are very organized and informative . I was in and out in 45 minutes ....very impressive. The customer waiting area is very comfortable and the They are very organized and informative . I was in and out in 45 minutes ....very impressive. The customer waiting area is very comfortable and the facilities are very clean More
by CSCHEIFE
Employees Worked With
Other Employees :
Kession Cawley, Tim Broderick, Anny Duran, Breanna Roadarmel
June 07, 2018
Great Experience Tom Jacob was thorough and very much focused on our problem. He offered great advice and kept us up to date all the way. Like having a family member Tom Jacob was thorough and very much focused on our problem. He offered great advice and kept us up to date all the way. Like having a family member who works at Prestige. More
by CHARPER929
Employees Worked With
Tom Jacob
June 06, 2018
Camry Service Very helpful appointment process. I was told what my last service interval was and what this one would entail. On the day of the appointment, ,I was i Very helpful appointment process. I was told what my last service interval was and what this one would entail. On the day of the appointment, ,I was in and out quickly for the drop-off and pick-up. Very pleasant environment. Hardly feels like a workshop. More
by ARD
Employees Worked With
Juan Rivas
June 06, 2018
Quick and Easy Everything just moved very smoothly and professionally I needed to leave my car there, and use a loaner car. My car was ready the next day! I was Everything just moved very smoothly and professionally I needed to leave my car there, and use a loaner car. My car was ready the next day! I was notified about what needed to. be done, and when it was ready for pick up. More
by JLW219
Employees Worked With
Brad Aiello
June 06, 2018
Waiting time I made an appt at 10 am and told them I would wait for my car. I was told that my wait time would be an hour. Waited just short of 2 hours. You need t I made an appt at 10 am and told them I would wait for my car. I was told that my wait time would be an hour. Waited just short of 2 hours. You need to inform your staff to let your customers know if the wait will be longer. I had to check with the rep myself. More
by SOOHOORACHEL
Employees Worked With
Juan Rivas
