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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Prestige Toyota of Ramsey - Service Center
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May 30, 2018
Toyota Service I have always traveled to Prestige to purchase and have vehicle serviced, even though there are several Toyota dealerships in my area. Everyone is al I have always traveled to Prestige to purchase and have vehicle serviced, even though there are several Toyota dealerships in my area. Everyone is always pleasant and I never feel like they are doing services that aren’t necessary. I highly recommend Prestige Toyota! More
by DIANES399
Verified CustomerEmployees Worked With
Brad Aiello
May 30, 2018
20,000 mile service The service here is always great, and the staff is always wonderful. My only complaint is the wait time. On my most recent visit, I was told that it The service here is always great, and the staff is always wonderful. My only complaint is the wait time. On my most recent visit, I was told that it would take 1.5 hours. It actually took 2.5 hours - and there were no problems with the car that would have required more time. In the past, service has always taken longer than I was told it would take. It would be better if more realistic estimates were given. Also, I booked my appointment online. I found it somewhat confusing and will book by phone going forward. That way I can be sure that any questions I have can be answered before the appointment. More
by Anonymous
Employees Worked With
Juan - service
May 29, 2018
Great Service The staff at Prestige Service are awesome you get greeted when you drive in, you are never waiting for service and your car gets service right away! The staff at Prestige Service are awesome you get greeted when you drive in, you are never waiting for service and your car gets service right away! They are worth every penny! More
by JEMNJ3
Employees Worked With
Peter Iuculano
May 28, 2018
Service Love everyone at prestige service dept. I look foward to all my services in the future. They always take care of any and all my truck needs Love everyone at prestige service dept. I look foward to all my services in the future. They always take care of any and all my truck needs More
by WELBE369
May 28, 2018
Great service Outstanding service, courtesy and warm reception from service representative, Caroline and Michael car intake representative ,Pamela Gracia friendl Outstanding service, courtesy and warm reception from service representative, Caroline and Michael car intake representative ,Pamela Gracia friendly attitudes, care about customers satisfaction , outstanding employees Thank you More
by JAY.ROSARIO90
May 25, 2018
Caroline Siderias did an excellent job as always! The car maintenance was done well, all of my questions were answered and where appropriate, various options of how to proceed were well explained. Car The car maintenance was done well, all of my questions were answered and where appropriate, various options of how to proceed were well explained. Caroline is extremely knowledgeable, thorough, thoughtful and an absolute pleasure to deal with. More
by VSHAW
Employees Worked With
May 24, 2018
Chris Budde was verty helpfull and with a lot of patience. My wife took the car for oil change and brakes check. Another issue came up during the inspection. Chris patience was put to a test and all I can say My wife took the car for oil change and brakes check. Another issue came up during the inspection. Chris patience was put to a test and all I can say is that he went out of his way to help us and explain the issue to my wife. More
by CGG1927
Employees Worked With
Chris Budde
May 24, 2018
maintence and install new running board on time- done right Went into repair with 2 items. Told Service Advisor had a little time crunch. 30 minutes before I had to leave they came to me and said, the job wil Went into repair with 2 items. Told Service Advisor had a little time crunch. 30 minutes before I had to leave they came to me and said, the job will take a little longer than expected and we will line you up with a loaner. I said how much, they said maybe 45 minutes. I said I will wait and we cancelled need for loaner car and they were ready in 30 minutes. The key was they did not delay the work but had good reasons. They presented me with a solution without asking rather than a problem!!! Outstanding! More
by WTBAILEYIII
Employees Worked With
Luke Incognito
May 24, 2018
it was smooth from start to finish, courteous staff I have been in for service several times on my vehicle & the staff is always courteous & professional & the work was done timely & correctly. The sta I have been in for service several times on my vehicle & the staff is always courteous & professional & the work was done timely & correctly. The staff keeps you updated on progress of your repair. More
by ARTIESERPENTINE
Employees Worked With
Caroline Sideria
May 22, 2018
50000 Factory Required Maintenance Service Had tire rotation done. Should have had car washed, but I doubt if it was washed. The inside was vacuumed clean, but there was nothing to show that th Had tire rotation done. Should have had car washed, but I doubt if it was washed. The inside was vacuumed clean, but there was nothing to show that the body of the car got washed. Tom, who checked me in, was very professional and helpful More
by ANGELANADDY
Employees Worked With
Tom
